KrispCall vs DialPad

KrispCall Vs DialPad: Which Is The Best Contact Center Software?

With excellent telephony features, broad international coverage, a quick and reliable support system, and budget-friendly solutions, KrispCall outshines DialPad. Thanks to KrispCall, you can easily increase call center efficiency and take business communication to new heights.

Why Is KrispCall The Best DialPad Alternative?

KrispCall surpasses DialPad in terms of VoIP solutions with its extensive global reach, cutting-edge features like Unified Callbox, call and SMS filtering, and DND modes, as well as its reasonably priced and user-friendly plans. KrispCall is the finest VoIP option for any organization and business.

Discover the benefits of choosing KrispCall over DialPad:

About DialPad

DialPad is an all-in-one, AI-powered solution centered around customer support, that drives sales, and team collaboration. That focuses on integrating innovative automatic features for efficient outcomes. Dialpad provides business call features catered to small to enterprise needs. It focuses on AI solutions for industries like education, healthcare, real estate, retail, etc.

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KrispCall-An-Ideal-Alternative

KrispCall: A Reliable Business Telephony Solution!

Unlock the full potential of your business phone system with KrispCall through its advanced features like Unified Callbox, voicemail transcription, number sharing, IVR, call analytics, and many more. Starting at just $15/month get access to multiple types of numbers such as local, mobile, toll-free, and vanity phone numbers for more than 100+ countries.

Set up KrispCall to gain access to the latest calling features at the most reasonable prices.

KrispCall Prices & Plans

Krispcall provides unique features along with customizable prices and plans. The three distinct plans (enterprise, standard, and essential) are reasonably priced and suitable for all types of businesses.

Essential
$ 15

Per user per month

Calling & SMS charges applicable

Recommended for Small Businesses, Startups & Freelancers

Standard
$ 40

Per user per month

Calling & SMS charges applicable

Recommended for Mid-size Businesses & Call Centers

Enterprise
Custom

Pricing

Calling SMS charges applicable

Custom solution for teams with varying needs. Upgrading to Enterprise plan

Essential
$ 12

Per user per month

Calling & SMS charges applicable

Recommended for Small Businesses, Startups & Freelancers

Standard
$ 32

Per user per month

Calling & SMS charges applicable

Recommended for Mid-size Businesses & Call Centers

Enterprise
Custom

Pricing

Calling & SMS charges applicable

Custom solution for teams with varying needs. Upgrading to Enterprise plan

Why DialPad Customers Move to KrispCall?

feature

More Than Just A Regular Cloud Phone

1. Unified Callbox

One of the advanced functions that sets KrispCall apart from DialPad is the Unified Callbox. KrispCall provides a centralized, user-friendly interface that gathers all voicemails, phone conversations, SMS, contact details, and call logs in one place to make sure that everything is noticed easily.

2. Comprehensive Call Management Features

Advanced call management tools from KrispCall include call recording and monitoring, SMS and call filters, call analytics, call notes, DND modes for clients and agents, and many more. Additionally, it offers complete solutions for various communication needs, facilitating more efficient conversation.

3. Custom Caller ID For Personal Privacy

KrispCall assists in maintaining your privacy while making phone calls by hiding your real contact details through a specified phone number with custom caller ID. Custom caller ID feature masks your original number with a different number when it appears on the receiver’s device to avoid leaking your private information.

Leverage Virtual Numbers To Boost Your Reach and Flexibility

1. Virtual Phone Numbers From 100+ Countries

With KrispCall, connect with international audiences globally and establish a local presence for your business. KrispCall is ahead of DialPad when it comes to providing virtual phone numbers for more than 100 countries. You also have the option to purchase phone numbers from a specific city of the available country and even choose the area codes.

2. Owner Multiple Numbers and Share With Your Team

With KrispCall, you can purchase and use multiple phone numbers and even share them with your team. You can obtain various virtual numbers, including local, mobile, vanity, and toll-free numbers. So if you have a multinational company, you can purchase foreign phone numbers, share them with your employees abroad, and even monitor them remotely.

3. VoIP Numbers As Low As $2

KrispCall offers VoIP phone numbers of any type for just $2. At a reasonable price, KrispCall offers a large selection of VoIP numbers with specific area codes from every nation, state, and city. From the comfort of your home, it allows you to connect with your worldwide audience and establish your local presence internationally.

Save more time with the right tools
Better Option for your Call 2x

Feature-rich Call Center To Maximize Your Success

1. Live Call Monitoring

Using live call monitoring, you can monitor how well your agent performs and how well they engage with customers. You can learn more about your client’s preferences and provide suggestions to your agents. Live call monitoring is essential for call centers since it boosts agent responsibility, helps with training and quality control, and enhances the customer experience.

2. 24/7 Dedicated Human Support

KrispCall delivers 24/7 dedicated human support for every business for better customer satisfaction. It assists and resolves customers’ technical and general questions promptly within a minute. Overcome any confusion and maximize work productivity with KrispCall today with its 24/7 human support.

3. Integration With Popular Business Apps

To further enhance company communication, agent effectiveness, and team efficiency, KrispCall provides seamless integration with well-known business tools and CRM software. Additionally, it eliminates the need to constantly switch between apps to extract, record, and use client data during phone calls.

Why do businesses choose KrispCall over DialPad?

KrispCall prioritizes providing an easier-to-use interface with excellent call-handling features that businesses find extremely beneficial. KrispCall, despite having a lot of advanced features, it’s affordable when it comes to the price. It also has a tailored solution to cater to businesses of all types and sizes.

Install KrispCall today to get the best deal in the VoIP market.

KrispCall Vs DialPad

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Subscription
  • Plans
  • Essential - $15, Standard - $40,
    Enterprise - Customized Solution
    Starter - $23, Pro - $35,
    Enterprise - Customized Solution
  • Duration
  • Monthly/AnnualMonthly/Annual
    Features
  • Unified Callbox
  • VectorGroup 4
  • International + Toll-free Numbers
  • VectorVector
  • International Phone Numbers
  • 100+ Countries 50+ Countries
  • Shortcodes/Short Numbers
  • Coming soon Group 4
  • Number Porting
  • VectorVector
  • Pin Contact
  • VectorGroup 4
  • Pin Message
  • VectorGroup 4
  • Starred Message
  • VectorGroup 4
  • Call Recording
  • VectorVector
  • Pause/Resume Call Recording
  • VectorVector
  • Recording Playback Fast Forward
  • VectorGroup 4
  • Call Filters
  • VectorGroup 4
  • SMS Filter
  • VectorGroup 4
  • Call History
  • VectorVector
  • Voicemail
  • VectorVector
  • Voicemail Filter
  • VectorGroup 4
  • Bulk Contact Import
  • VectorVector
  • Call Notes
  • VectorVector
  • Call/Contact Tagging
  • VectorVector
  • DND for Member Notifications
  • VectorVector
  • DND for Contact Notifications
  • VectorGroup 4
  • Private Chat With Members
  • VectorVector
    Call Handling
  • Number Sharing
  • VectorVector
  • Call To Cellphones/Landlines
  • VectorVector
  • Call Blocking
  • VectorVector
  • Call Monitoring
  • VectorVector
  • Call Forwarding
  • VectorVector
  • Call Transfer
  • VectorVector
  • Call Mute
  • VectorVector
  • Call Hold
  • VectorVector
  • Block Contact
  • VectorGroup 4
  • Call Transfer
  • VectorVector
  • Phone Trees (IVR)
  • VectorVector
  • Automatic Call Distribution
  • VectorVector
  • Custom Greeting Messages
  • VectorVector
  • Call Hold With Custom Music
  • VectorVector
  • Voicemail Custom Greeting
  • VectorVector
  • Voicemail In Email
  • VectorVector
  • Forward to Cellphones
  • VectorVector
  • Contact Management
  • VectorVector
  • Email Support
  • VectorVector
  • Call From Any Number
  • VectorVector
  • Ring All Devices
  • VectorVector
  • Call Notifications
  • VectorVector
    Available Platforms
  • Web App
  • VectorVector
  • Android App
  • VectorVector
  • iOS App
  • VectorVector
  • Browser Extension
  • VectorVector
  • Windows App
  • Coming soon Vector
  • Mac App
  • Coming soon Vector
  • Linux App
  • Coming soon Group 4
    Call Center
  • Multiple Agents
  • VectorVector
  • Agent Groups
  • VectorVector
  • Ring Strategy
  • Coming soon Vector
    Integrations
  • Hubspot
  • VectorVector
  • Pipedrive
  • VectorVector
  • Zapier
  • VectorVector
  • Salesforce
  • Coming soon Vector
  • Microsoft Dynamics 365
  • VectorVector
  • Zoho
  • VectorVector
  • Google Workspace
  • Coming soon Group 4
  • Monday.com
  • VectorGroup 4
  • Bitrix24
  • VectorVector
  • Zendesk
  • Coming soon Vector
    Others
  • API and Webhook Access
  • Coming soon Group 4
  • Developer Support
  • VectorVector
  • Dedicated Account Manager
  • VectorVector
    Data and Analytics
  • Call Analytics
  • VectorVector
  • Reports
  • Coming soon Vector
    Types of Customers
  • Small Business
  • VectorVector
  • Large Enterprises
  • VectorVector
  • Medium-scale Business
  • VectorVector
  • Freelancers
  • VectorGroup 4

    Frequently Asked Questions

    Didn’t find the Answer you were looking for?
    Visit our Help Center or Contact Support

    KrispCall is the best alternative to DialPad. KrispCall offers advanced call management and better analytics solutions than DialPad.

    You can access more business call features at a cheaper price with KrispCall. KrispCall allows small businesses to purchase international numbers at a cheaper rate and also send SMS and MMS at more efficient pricing than DialPad.

    KrispCall is cheaper than DialPad with its basic plans starting at $15/user/month. DialPad has more expensive pricing at $23/user/month but with limited analytics capabilities.

    You can switch your phone system and even port your phone numbers to KrispCall conveniently. Simply submit documents, including a signed Letter of Authorization, carrier, and SID details, and let our team handle the rest.

    You can use existing phone numbers while switching to KrispCall. Use our phone number porting service to retain all your business numbers in KrispCall.

    KrispCall is the go-to option for companies adjusting to remote work situations because of its superior, advanced, and unique features over DialPad, which improves remote communication and ensures clarity in online conversations.

    When it comes to call centers, KrispCall is superior to DialPad because of its vast worldwide reach, covering over 100 countries. Additionally, KrispCall offers a comprehensive set of useful call center capabilities, including call transfer, multiple phone numbers, live call monitoring, DND (Do not disturb) mode for customers and employees, and IVR.

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