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10 Best Real Estate Office Phone Systems in 2024



best real estate office phone system

Looking for the best phone system for your real estate office? 

You also know real estate has gone far away from then never before. Real estate is not only based on on-site observation, it now involves online suffering, connecting customers buying journey, customer support, business phone lines and many more through virtual phone system.

For that, you need a strong phone system for the real estate office for continuous deals, sales,  and client follow-up to smoothing of your real estate business. 

🗝️Key Highlights

  • A real estate phone system is a system that can be used to manage calls and automate the telephony features
  • Types of phone systems used in the real estate office are PBX, VoIP SIP and more.
  • Top 10 Best real state phone system providers ( features + prices)
  • Top Features to consider before buying a phone system for real estate agents are Auto Dialers, Virtual Phone Numbers, Voicemail greeting, Mobile App and more.
  • KrispCall also provides different types of virtual phone system like 800 numbers for real estate agents
  • Best types of phone numbers for real estate fire to make and receive calls.

It is important to keep in mind that even though all kinds of phone systems are growing in popularity and adding features to make customers’ lives easier and to stay connected, you still must keep your real estate phone system requirements in mind.

Let’s get started! 

What is a Real Estate Phone System?

A real estate phone system is a system that can be used to manage calls and automate the telephony features of an organization with the help of virtual phone system. This includes features like call routing, call recording, voicemail, call queuing, and more which can enhance customer service. These systems can be used by real estate agents to improve their operations to boost productivity.

Various features of the software platform for realtors are used to improve customer satisfaction in the business world as well as to facilitate communication between customers and owners to stay connected.

There are different types of phone systems are used in real estate operations based on their technological advancement and business requirements. 

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Types of Phone Systems Used in Real Estate Office

You want to choose the phooptimal phone system for your real estate office that meets your budget and is easy to install.

Therefore, you should understand the types of phone systems available for your Real Estate Business that are both affordable and satisfy all company to improve communication.

Here are some of them:

1. PBX

PBX (Private Branch Exchange) is still the preference of most real estate-hosted phone systems. As a PBX system is a private telephone network that provides real estate owners and clients to talk to each other and also to improve communication. 

It is a component of hardware components working together to enable connectivity to the telephone network. 

It works as an organization’s internal phone system network and manages the routing and calling features for inbound and outbound calls. 

PBX systems come in several varieties:

  • On-premise PBX: In-house PBX that is implemented within the phone systems for homes, offices, and buildings. 
  • Cloud PBX: A phone system that is hosted somewhere else


Some of the benefits of the PBX phone system  are:

  • Single-capital outlay
  • No-monthly equipment costs.
  • Carrier independence
  • Maintenance Plans.
  • lease-to-own alternatives available.
  • Allows for the use of analog backup phone lines

2. SIP

Session Initiation Protocol (SIP) is one of the specific communication protocols that enable VoIP technology to manage multimedia connection sessions, which include voice and video conversation.

It conveys the messages that are sent between the callers and controls the establishment of your real estate operations, termination, and other essential elements of a call. 

3. VoIP 

With VoIP (Voice over Internet Protocol), you can use your existing internet connection to make calls. In addition, it offers many advanced calling features. 

A VoIP provider can convert sound into data packets and send them to the client. A Voice over IP provider routes the calls through the Public Switched Telephone Network (PSTN).  

Cable or fiber broadband internet connections allow for this to happen in milliseconds. Small businesses can take advantage of VoIP to get all the best telecommunication features at a fraction of the cost.

The features of virtual phone system are superior to those of landlines. In order to have more control over your real estate office’s calling experience, VoIP telephones are the way to go.

VoIP phone systems come in two types

3.1 On-premise VoIP

With on-premises systems, the entire phone system equipment, including the gear that keeps the phone system functioning, is kept within your organization.

Some real estate professionals are hesitant to use the cloud because they want complete control over their system and access to resources at any time. Businesses having an in-house staff that will create and manage a VoIP system are also a good fit. 

In addition, on-premises solutions are better suited to enterprises with stringent compliance requirements that cloud solutions would find challenging to meet.

3.2 Cloud-based VoIP

Apart from phones, there is no maintenance or hardware to worry about with cloud-hosted systems.

Apart from phones, there is no maintenance or hardware to worry about with cloud-hosted systems. Cloud-based phone systems utilizes a cloud-hosted Private Branch Exchange (PBX) to manage calls and to improve communication. All of the PBX technology is maintained and upgraded for you by the service provider houses.

All of the PBX technology is maintained and upgraded for you by the service provider houses.

Growing small real estate enterprises with limited resources and no IT personnel to manage and maintain PBX gear. 

Additionally, it’s ideal for companies who need quick access to new virtual phone system alternatives or have many locations and want everything to be on one platform.


Some of the benefits of VoIP are

  • Easy to use and set up within a minutes
  • Less Maintenance on the point (wireless technology)
  • Advanced Calling  Features 
  • Answering service for realtors
  • Scalability and Flexibility

How does a business phone system benefit real estate companies?

A business can have different benefits through implementing virtual phone systems in real estate business like great customer support, localization with customers, customers feeling free to call when they see toll-free numbers, the greater client follows up, great dialer experience, etc. 

However, some of more benefits of implementing business phone in a real estate company are: 

  • Take your real estate business to next level in the market
  • Improve the rate of successful sales calls
  • Provide market leads
  • Better customer experience
  • Team Management 
  • Scale up your Company 
  • An affordable Investment

Top 10 Best Phone Systems for Real Estate Office

In the market, there are various real estate phone system options available that provide various features which improve the business presence, improve customer experience, CRM, and many more. 

Here are the 10 best phone systems for real estate offices. No matter how big or small your business is.

1. KrispCall

KrispCall is one of the best cloud-based real estate business phone systems that can support enhancing your real estate businesses with the best realtor voicemail greetings features.

It helps to grow your business with you together with call center services for real estate. With all its advanced and emerging features, it can handle every size and type of real estate communication need.

KrispCall is a cloud telephony platform

KrispCall also provides different types of virtual phone system like 800 numbers for real estate agents, local numbers, custom set of numbers for branding. Also KrispCalls being a VoIP Technology provide saccess to your business phone lines from anywhere at any time.

KrispCall is a cloud telephony platform with an entirely UCaaS service provider which leads you and your real estate business globally.


You can find every feature that you need for developing your real estate business faster, efficiently, and effortlessly with KrispCall. Here are some of the features of KrispCall are: 

  • Making and receiving calls
  • Mobile App
  • Call recording 
  • Call logs
  • Sending and receiving texts
  • Company Directory 
  • Caller ID
  • Contacts 
  • Do-Not-Disturb, and many more
  • Custom Voicemail for real estate agents
  • Auto attendance
  • Smart Dialers

With these advanced features, KrispCall is an affordable and budget-friendly real estate phone system compared to others. KrispCall helps others in

Enhances Real Estate marketing strategies

When considering a phone system, keep in mind that it allows you to keep track of calls made or received throughout the day, as well as learn about the business’s drawbacks and competitors, allowing you to develop better call center services for real estate marketing tactics and promotional plans to meet the needs and desires of your client base.

Great Technical Support or Customer Service 

If you have any problems with your VoIP phone system, the first person you should contact is a customer support representative from your VoIP supplier. 

KrispCall’s customer support is able to address any concerns or technical challenges you have at any time, stay connected with KrispCall that can assist you 24 hours a day, seven days a week, and provide answering service for realtors.

Efficient client service In a Real Estate Marketing company

As your company expands, so should your phone system. Your real estate firm will be unable to expand if your phone system services are not expandable.


The price categories of krispCall are as follows:

  • Essential: $15 monthly/user
  • Standard: $40 monthly/user
  • Enterprise: Customized solution 

2. Nextiva

Nextiva is one of the best business phone systems. It provides four different business phone plans, all of which include unlimited voice and video calling. 

Higher-tier plans are more expensive, but they include more calling options, CRM interfaces, conference call participants, and toll-free minute limitations. 

nextiva cloud based business communication phone systems

Because of its Call Pop function, which gives beneficial information on incoming client calls, sales teams will find Nextiva’s higher-tier plans to be an excellent fit for their business phone needs.


Some features of Nextiva for real estate industry are

  • Video meeting 
  • Sales tools 
  • Service tools
  • Mobile App, 
  • Collaboration 
  • Call pop and many more. 


The price categories of Nextiva are as follows: 

  • Essential: $18.95 monthly/user; 
  • Professional: $22.95 monthly/user; 
  • Enterprise: $32,95 monthly/user.  

3. Dialpad

Dialpad is popular in the market because of its artificial intelligence-powered business phone system. It includes AI features in all three of its business phone plans to manage callsa.

Dialpad refers to its AI-based features as voice intelligence and is one of the widely-used business phone systems for real estate agents. 

dialpad artificial intelligence-powered business phone system

Its voice intelligence features are designed to improve collaboration and help manage customer interactions, transcribe calls and send summaries to team members after the call is over.

It also recommends the next steps in client interactions and provides speech coaching tips for future calls. These AI insights can be a valuable tool for growing your business.


Some of the Dialpad real estate office features: 

  • Meeting 
  • Talk 
  • Message 
  • Ai sales 
  • Self-service, and many more. 


The price categories of Dialpad are as follows:

  • Standard: $25 monthly/user
  • Pro: $40 monthly/user
  • Enterprise: Customized solution.  

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4. Zoom Phone 

Zoom is a newcomer to the business phone sector, but it is well-known for its renowned video conferencing software.

Zoom phone business phone system

Zoom Phone is the Best Business Phone System with Video Conferencing because it combines business phone service with video calling features.

Users may convert a call into a Zoom Meeting with the push of a button on its all-in-one business phone system.


Some of Zoom phone features for Real estate offices are 

  • Meeting
  • Marketplace 
  • Mobile Apps
  • Chat 
  • Video webinars
  • Events, and many more.


The price categories of Zoom Phone are as follows:

  • Personal: Free
  • Pro: $149.90/year/license
  • Business: $199.90/year/license
  • Enterprise:$240/year/license 

5. Ring Central 

RingCentral is a well-known name in the business phone market, with a variety of options for small businesses and organizations. 

It is also well-known for its dependability, features, and scalability. RingCentral has a high price tag, which makes people think twice about using it.

ringcentral cloud-based communications platform

Its entry-level plans may be too expensive for ordinary small businesses, but its higher-tier plans may be a decent fit for large businesses looking for enterprise-level calling capabilities.


Some of the RingCentral Features are:

  • Team Messaging 
  • Collaboration 
  • Messaging 
  • Video Conferencing 
  • Integrated Apps, and many more…


The price categories of RingCentral are as follows:

  • Essential: $19.99/user/month
  • Standard: $27.99/user/month
  • Premium: $34.99/user/month
  • Enterprise: $49.99/user/month.

6. AirCall

AirCall is a budget-friendly business phone system provider. Its standard plan, which is the most costly in our review, costs $40 per person each month and needs a minimum of three users. 

aircall cloud-based communications platform

Businesses on a limited budget may be put off by the price, but those searching for application programming interfaces (APIs) and integrations might investigate Aircall. 

Essentials, the company’s most basic package, has over 80 business tool and app integrations, including Zendesk, HubSpot, Pipedrive, and Zoho CRMs. Realtors who use real estate CRMs will be presently surprised that many of them integrate with AirCall through Zapier.


AirCall features for real estate offices are

  • PowerDialer
  • IVR 
  • Call Routing 
  • Call Center Analytics 
  • CTI  Integration 
  • Click to Dial, and many more…


The pricing categories of the AirCall are as follows: 

  • Essential: $30/user/month
  • Professional: $50/user/month,
  • Custom.

7. Go to connect

Go to connect is rising with its affordable premium package in the business phone system market. Its  Premium package has over 100 features. 


While the Premium plan’s beginning price of $30 per user per month for more than 100 users may exclude it from being a viable alternative for small organizations, it is an excellent choice for corporations, contact centers, and big sales teams.


Some of the Go to Connect features for real estate industry are 

  • Cloud PBX
    Call Routing 
  • Call-ID 
  • Call recording 
  • DND 
  • Video Conferencing, and many more…


The pricing categories of the Go to Connect are as follows:

  • Basic: $24/user/month
  • Standard: $29/user/month
  • Premium: $39/user/month

8. GrassHopper

Grasshopper is one of the leading and popular real estate call service providers for any kind of business because of its budget-friendly packages and plans.

grasshopper virtual business phone system

Its price isn’t dependent on a per-user cost, unlike the other business phone companies in our review. Conversely, Grasshopper charges $29 a month for a single phone line and three extensions.

Its programs are customized to meet the needs of solopreneurs, startups, and small enterprises. That is reflected in its cost.


Some of the Grasshopper features are:

  • Desktop+Mobile Apps
  • Business texting 
  • Call forwarding 
  • VoIP+WiFi Calling 
  • Voicemail transcription  


The pricing categories of the Grasshopper are as follows:

  • Solo: $29/user/month
  • Partner: $49/user/month
  • Small Business: $89/user/month

9. Ooma 

Small companies will find the Ooma Office plan to be a cost-effective alternative. Many corporate phone companies employ a sliding scale for pricing, with the best monthly rates appearing as the number of users grows.

ooma office cloud telephony video conferencing

Regardless of the total number of users, the Ooma Office plan is $19.95 per month per user. This makes it an excellent choice for small enterprises that don’t have the required number of employees to qualify for lower prices.


Some of the Ooma office plan features for real estate are :

  • International Calling 
  • Internet Service
  • Live Demo
  • Video Conferencing 
  • Mobile App
  • VoIP Phone Number, and many more…


The pricing categories of the Ooma are as follows:

  • Ooma Office: $19.95/user/month
  • Ooma Office Pro: $24.95/user/month
  • Ooma Enterprises: $27.99/user/month.

10. Vonage

Vonage’s corporate phone system has significant Microsoft Teams connections as well as dependable, high-uptime service. 

vonage business phone voip communication

Consider switching to a different business phone provider if your company has to use desktop phones with a low-cost plan because Vonage’s cheapest plan isn’t compatible with IP phones.

Add-on features can significantly raise the price of its plans.


Vonage features for real real estate industry are: 

  • Unified Communication 
  • Contact centers 
  • Communication API 
  • Team Messaging 
  • Video Collaboration, and many more…


The pricing categories of the Vonage are as follows:

  • Mobile: $19.99/user/month
  • Premium: $29.99/user/month
  • Advanced: $39.99/user/month

Features to Consider before buying  Phone System for Real Estate Office

As a real business owner, you must consider the features that provide benefits to your business communication. So, here are some features to consider before buying a phone system for your real estate office. 

  • Auto Dialers

Auto dialer for real estate agents lets you auto-dial the number when you aren’t able to contact the second person at the ring duration. 

  • Virtual Phone Numbers

A virtual number comes from a cloud-telephony service provider that provides real estate phone answering services. If you utilize local and toll-free numbers, you will have a greater opportunity to reach customers free of charge.

  • Voicemail greeting

Real estate business phone systems provide voicemail greetings for real estate agents, a feature that leads to voicemail greetings for realtors to retain the potential clients even if not able to receive the call. 

  • Mobile App

Your VoIP provider should provide you with a mobile app to use on your mobile phone which can be a phone system for homes, offices, or anywhere.

  • Desktop App

For desktop platforms, you need the desktop app to use VoIP services which provide more reliability and presence in physical and remote offices. 

  • Support Headsets ( Wired or Wireless)

Headsets come in a variety of shapes, sizes, and volumes, and your VoIP service should be able to handle as many as possible.

  • Video Conferencing

Every business, whether it’s a business or any other business, needs video meetings. You may use this realtor answering service functionality to have video meetings to make important business decisions.

  • Virtual Receptionist or Auto-Attendant feature

Even if the owners and employees are busy, you may rely on the virtual receptionist software to accept customers or teams’ incoming calls with its real estate live answering service. This improves the company’s overall productivity.

  • Call Recording Feature

In the future, your real estate business may require new hires. Call recording can be used to instruct new workers on how to engage with clients over the phone by storing past conversations by older employees, which can then be listened to by newer staff.

  • Call Forwarding Feature

The call forwarding feature in online phone systems allows you to reroute calls to a different number.

  • Integration with POS software

Because it functions similarly to a cash register, POS software is vital for your real estate firm. Its customer loyalty function assists in tracking daily sales and maintaining connections.

  • Unified Communications

A unified communication system (UC) is a phone system that combines several communication channels onto a single platform.

  • Voicemail to email transcription

If you’re at a noisy concert or somewhere else where you can’t hear your voicemails, you may have them transcribed to text and transferred to your email, where you can see the transcribed message on your phone screen.

Which type of phone number is ideal for closing more real estate customers? 

There are different types of phone numbers used by real estate companies. You can increase the number of incoming calls by selecting an appropriate phone number. 

For this, you need to know what type of phone numbers your potential customers use.

Here are some examples:

Local Numbers

Local numbers provide easier access to the real estate business to reach out to more local customers. Local people can contact your business without hesitation because of the local number.  

For closing the clients, a local number plays a vital role in answering service for real estate among the local people which supports them to engage their business, and provide a presence in their area. 

Landline Number

Although it’s old, people still use it widely. Therefore every business should have a landline number because of familiarity among the people. People still feel more convenient with landline numbers than local and international numbers. 

Additionally, landline numbers are considered the beneficial phone for realtors with the benefits of using it as the local number as well as the international number too. It depends on the features you purchase. 

International Number

With a local number, you must have an international number for showcasing yourself around the globe. 

An international company supports you to reach out to international clients, and in your real estate the people who are interested in building your business in the international market with real estate phone numbers.

An international number can stand out for real estate client follow-up system globally, real estate contact of your local business, and also provide real estate call service.

Toll-Free Number

Instead of charging your customer or caller, real estate agents’ toll-free phone systems are invoiced for all received calls. A call to a toll-free number from a landline or mobile phone is free for the calling party.

Virtual Phone Number:

Virtual phone numbers are also known as direct access numbers and inward dialing numbers because they happen over the internet and don’t need a physical telephone line. in the real estate industry, it can be said to be a real estate IP phone system.

 In most cases, such lines are set up to redirect incoming calls to another phone that the customer specifies, whether it’s a VoIP, fixed, or mobile phone and entire gives real estate virtual office phone systems.

Without any technical understanding, virtual numbers may be used to set up a phone system. Virtual phone numbers are convenient for leaving audio messages and sharing the same number with others.


A reliable system for real estate agents is one of the most crucial aspects of running a real estate business. You can try out the above mentioed phone system for your real estate office from the list above. 

One of them is KrispCall, a modern real estate phone system that can help maximize the ROI of your business. Using an online phone system like KrispCall may help you improve your real estate customer support performance, service efficiency, and company success.

KrispCall, as a cloud-based online phone system that provides real estate agents’ phone numbers, may help you get more customers daily.

You may gain a variety of functions, such as making phone calls and sending text messages, real estate agent voicemail greetings, auto attendance, smart dialer, and so on. 

Turn Your Desktop & Mobile to Real Estate Phone System With KrispCall. Schedule Free KrispCall demo now!


Which is the top phone system for a real estate office for voicemail greetings?

There are various phone systems that provide the solution for real estate offices with the best realtor voicemail greetings. 
1. KrispCall
2. Nextiva 
3. RingCentral 
4. Ooma 
5. Vonage

Which is the optimal phone system for small size real estate businesses?

KrispCall is a cloud-telephony service provider that provides virtual phone numbers for small size real estate businesses worldwide to all kinds of businesses. 

How much does a real estate phone system cost?

A real estate service system costs between $12 (for essential) to $50 (customized solution).

How do realtors get phone numbers?

Realtors can get phone numbers through service carriers, or cloud-telephony services like KrispCall.

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Arun is SEO Analyst at KrispCall. He has written in extensively in the field of cloud telephony and call center solutions.

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