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Best VoIP Integrations with Nimble 2024

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Best VoIP integrations with Nimble

Many businesses that need a CRM have become interested in Nimble CRM as it offers ease of use and can integrate seamlessly with other tools. Also, it is good for small and medium companies and is ideal for improving overall performance.

But what if you need much more than that?🤔 Don’t worry! You can integrate powerful VoIP services with Nimble and customize it as you need.

In this blog, you will learn the best VoIP integrations with Nimble, their features, advantages, disadvantages, and some tips to choose the best one for you.

🔑 KEY HIGHLIGHTS

  • Nimble is CRM software that is designed to help businesses manage customer relationships.
  • KrispCall, Talkdesk, JustCall, CircleLoop, Freshcaller, and others are among the best Nimble integrations on the market.
  • KrispCall is the best VoIP option to improve your business’s communication.
  • By integrating KrispCall with Nimble, you can enjoy benefits such as boosting employee efficiency, improving customer service, seamless integration, and easy accessibility.

What Is Nimble?

Nimble is CRM software that is designed to help businesses manage customer relationships. It’s particularly well-suited for sales teams and focuses on building and nurturing relationships with clients.

Nimble

Nimble integrates with other applications in such a way that users are not required to input or bring in data manually. In simple terms, it enables Nimble to work together with various business apps and services.

As a result of this integration, less time is spent carrying out the same tasks over and over again, which helps to free up quality time for other important jobs, ultimately boosting productivity.

With 140+ integration options in Nimble. Businesses are able to transfer data between apps quickly and easily, thereby simplifying workflow processes and enhancing user experience.

Best VoIP Integrations With Nimble

VoIP ProvidersPricingFeaturesBest For
KrispCallStarting with $15/user/monthUnified callbox, shared phone number, IVR, call recording, analyticsAll business sizes and types
TalkdeskStarting with $85/user/monthAdvanced routing capabilities, call monitoring and quality insights, Interaction Medium businesses
JustCallStarting with $19/user/monthAdvanced call management, voicemail drop, outbound and inbound calling, website click-to-call button, offline callsSmall businesses
CircleLoopCustom pricingAccess controls and permissions, call conferencing, call logging, activity TrackingMedium businesses
FreshcallerStarting with $39/user/monthCall masking, segment calls with Multi-level IVR, blocking spam calls, automated call routingMedium businesses
Zendesk SuiteStarting with $55/user/monthAutoresponders, computer telephony integration, corrective and preventive actions, event-triggered actionsLarge enterprises
WebexStarting with $14.50/user/monthFree screen share, real-time translation, gesture recognition, shape recognition Large enterprises
KixieStarting with $35/user/monthHuman voice detection, IVR auto-attendance, live call coaching, multi-line PowerDialerAll business sizes
ClickDeskStarting with $14.99/user/monthReal-time chat, social media integration, ticket Automation, daily web chat statsAll business sizes
ZoiperStarting with $49.95 per licenseAutomatic account registration, outlook integration plug-in, multilanguage support, noise reductionSmall and medium size

1. KrispCall

KrispCall is a leading cloud telephony service. It has served thousands of companies globally and is popular for improving telephony processes. KrispCall has several advanced features like a unified callbox, shared phone number, IVR, call recording, call analytics, and more.

Nimble KrispCall integration

By integrating KrispCall with Nimble, you can monitor customer interactions, improve marketing and sales strategy, simplify business telephony, and more. Also, with KrispCall, you can log calls and texts in Nimble CRM, where users can access their information real-time, thus improving user experience.

KrispCall Features

  • Click-to-Call: Dial directly from Nimble CRM’s interface using click-to-call. By simply clicking on the phone number of any contact in Nimble CRM, you initiate a call without typing.
  • Call Forwarding: This particular feature allows you to direct any incoming calls to another device if you can’t receive that call. Also, the individual who receives that forwarded call can again forward it.
  • Shared Phone Number:  With a shared phone number, multiple individuals can use a single phone number. So, this will help to manage multiple customer queries at the same time.
  • Call Recording: With the call recording feature, you can record phone calls which will help to check the work ethics of your employees and improve call quality services.
  • Voicemail: This feature of KrispCall will help you record a voice message to the call receiver even if they don’t answer your phone call.

KrispCall Pros

  • Monitor live calls anytime to give immediate feedback.
  • Option of auto-transcription
  • Call Analytics to identify trends and make some strategic decisions
  • Acquire multiple phone numbers from 100+ countries.
  • Easy integration with CRM systems and other business tools.

KrispCall Cons

  • No Linux App (coming soon)
  • User limitation in the essential subscription plan.

KrispCall Pricing

PlanPricing
Essential$15/user/month
Standard$40/user/month
EnterpriseCustom
👍 You May Also Need: How to Integrate Your Nimble Account with KrispCall

2. Talkdesk

Talkdesk provides cloud-based contact centers worldwide with a focus on customer service through artificial intelligence (AI) integration systems. Notably, Talkdesk is known for its reliability, adaptability, and continuous innovation quest in this sector.

Nimble Talkdesk integration

Through the blending of Nimble and Talkdesk, you can automatically sync all of your contacts between Talkdesk and Nimble. This will help display all the Talkdesk data, such as tickets, emails, messages, chats, etc, in one interface as the customer calls.

Talkdesk Features

  • A unified platform to access CX Cloud functionalities and integrations
  • Advance routing capabilities
  • Call monitoring and quality insights
  • Interaction analysis across multiple channels
  • Workforce management to improve customer satisfaction

Talkdesk Pros

  • User-friendly interface
  • High levels of customization
  • Wide range of options to integrate

Talkdesk Cons

  • Limitations in the reporting functionality
  • Different instances of call quality issues
  • Sometimes, users experience server downtime

Talkdesk Pricing

PlanPricing
CX Cloud Essentials$85/user/month
CX Cloud Digital Essentials$85/user/month
CX Cloud Elevate$115/user/month
CX Cloud Elite$145/user/month

3. JustCall

JustCall is a platform designed to boost customer interaction, allowing real-time connection through phone calls, SMS, and WhatsApp. You can integrate JustCall with over 100 different Customer Relationship Management (CRM) systems. 

Nimble JustCall integration

Nimble and JustCall unlock different benefits when combined. Their integration allows one to make calls and send messages directly from the CRM, saving time and making work more efficient. Again, your every interaction is recorded by default in Nimble which ensures that all relevant details are kept centrally.

JustCall Features

  • Advanced call management capabilities
  • Voicemail drop
  • Outbound and inbound calling
  • Website click-to-call button
  • Offline calls

JustCall Pros

  • Automation with the text
  • Group texting
  • Create and analyze real-time reports

JustCall Cons

  • Call quality needs improvement
  • Needs to restart sometimes
  • It has some bugs and issues.

JustCall Pricing

PlanPricing
Essential$19/user/month
Team$29/user/month
Pro$49/user/month
BusinessCustom

4. CircleLoop

CircleLoop is a cloud-based business phone system that is simple in nature. It encompasses various helpful tools and phone system functionalities accessible from virtually anywhere. Besides, it does not have binding agreements meaning that enterprises are able to utilize it as per requirement.

Nimble Circleloop integration

By integrating it with Nimble, you can track your call history so that previous interactions can be easily accessible. Additionally, it is possible to make calls from the platform directly by dialing the Nimble contact list. Furthermore, it provides you with detailed information about the caller through a caller ID feature.

CircleLoop Features

  • Access controls and permissions
  • Call conferencing
  • Call logging
  • Activity Tracking
  • Document management

CircleLoop Pros

  • Easy to set up and run
  • Great support
  • Reporting tools are first-class

CircleLoop Cons

  • Issues with call notifications
  • Limited customization options for call handling and voicemail
  • Only two default pricing plans

CircleLoop Pricing

PlanPricing
Custom Based on customer needs

5. Freshcaller

Freshcaller is a solution that operates in the cloud to assist businesses in enhancing their customer experience. It offers excellent and cost-effective features to enhance the customers’ self-service and support team’s productivity.

Nimble Freshwork integration

With Freshcaller integration with Nimble, you can create an integrated call management solution by using Freshcaller features like call transfer, call conferencing, and reporting. This integration will increase call handling efficiency, simplify VoIP call routing among team members, and provide detailed insights regarding call data.

Freshcaller Features

Freshcaller Pros

  • Free 14-day trial and service tier
  • Inbound caller ID
  • Temporary user access expansion during unexpected customer spikes

Freshcaller Cons

  • Limited All-in-One solution
  • Pricing complexity
  • Less intuitive to some users

Freshcaller Pricing

PlanPricing
Fresh$0/user/month
Growth$15/user/month
Pro $39/user/month
Enterprise$69/user/month

6. Zendesk Suite

The Zendesk Suite is a collection of solutions and features that give one access to elements required to develop comprehensive customer care strategies that reach numerous platforms. The solutions allow businesses to manage their customer inquiries over different mediums.

Nimble Zendesk Suite integration

By integrating Nimble with Zendesk, you can experience a range of benefits. Like, you can easily share information between team members to improve collaboration and to stay on top of tasks. Also, you can be able to customize your integration to your needs, and Zendesk also has integrations with VoIP providers.

Zendesk Suite Features

  • Autoresponders
  • Computer telephony integration
  • Corrective and preventive actions 
  • Event-triggered actions
  • IVR/Voice Recognition

Zendesk Suite Pros

  • Provide support across different channels
  • Seamless integration
  • Easy-to-access knowledge base

Zendesk Suite Cons

  • Less effective search function
  • Have to pay for unused functions
  • Poor user interface

Zendesk Suite Pricing

PlanPricing
Suite Team$55/user/month
Suite Growth$89/user/month
Suite Professional$115/user/month
Suite EnterpriseCustom

7. Webex

Webex is a multi-functional desktop video/audio conferencing. This allows meeting individuals in real-time via the internet connection, regardless of their location. 

Nimble Webex integration

By integrating Webex with Nimble, you get a platform for scheduling meetings more easily and joining video conferences that are simpler, all of which enhance your relationships with others. Also, this integration will help to streamline workflow by automating tasks.

Webex Features

  • Free screen share
  • 100 languages real-time translation
  • Gesture recognition
  • Shape recognition 
  • Post-meeting summary notification

Webex Pros

  • File sharing capability
  • Easily operate with low bandwidth
  • Encryption and security features

Webex Cons

  • Slows as the number of uses increases
  • Delayed customer support
  • GUI is not user-friendly

Webex Pricing

PlanPricing
Webex Free$0/user/month
Webex Meet$14.50/user/month
Webex Suite$25/user/month
Webex EnterpriseCustom

8. Kixie

Kixie offers a range of advanced calling and texting features, such as automatically identifying phone numbers on any web page you’re browsing. Then, it adds a clickable button next to each number, allowing you to make calls with just one click.

Kixie integration with Nimble helps to facilitate smooth communication and collaboration among remote or distributed teams. This integration also focuses on critical processes that ultimately increase productivity.

Kixie Features

  • Human voice detection
  • IVR auto-attendance
  • Live call coaching
  • Multi-line PowerDialer
  • Customized caller ID

Kixie Pros

  • Provide local presence by displaying local area code
  • User-friendly interface and easy to set up
  • Responsive and helpful customer support team

Kixie Cons

  • Problems running Power Dialer sometimes
  • Don’t provide any analysis, only record
  • Confusing while setting up your account

Kixie Pricing

PlanPricing
Integrated$35/user/month
Professional$65/user/month
Outbound PowerDialer$65/user/month
EnterpriseCustom

9. ClickDesk

ClickDesk meets all the needs of an online business in an all-in-one platform. It offers features such as live chat, help desk, voice chat, etc. You can also use this to connect with partners or customers at various levels in real-time. 

Nimble Clickdesk integration

With ClickDesk and Nimble integration, you can easily manage contact records and effectively provide personalized customer support.  Also, with a multi-platform customer service tool, you can increase the conversion rate by engaging with website visitors.

ClickDesk Features

  • Real-time chat
  • Social media integration
  • Ticket Automation
  • Daily web chat stats
  • Agent and chat filters

ClickDesk Pros

  • Free as well as affordable plans
  • Support multichannel communication
  • File sharing and co-browse with customers

ClickDesk Cons

  • Charge up for not used service 
  • Bad customer service
  • No IOS app is available

ClickDesk Pricing

PlanPricing
Free$0/user/month
Lite$14.99/user/month
Pro$24.99/user/month
Enterprise$39.99/user/month

10. Zoiper

Zoiper is a software phone that enables users to make chat, voice, and video calls using a computer or smartphone. To use Zoiper, you need an internet connection and a VoIP (Voice over IP) account from any VoIP provider.

zoiper

The integration between Zoiper and Nimble offers several benefits, such as being able to automatically log your call activities and add notes within Nimble. Also, you can enhance your contact management capabilities.

Zoiper Features

  • Automatic account registration
  • Outlook integration plug-in
  • Multilanguage support
  • TCP support with SIP
  • Noise reduction

Zoiper Pros

  • Amazing interface
  • Great functionality
  • Completely bug-free

Zoiper Cons

  • Pay for extra features
  • A constant reminder to upgrade to the paid version
  • Video calling is unreliable and less intuitive

Zoiper Pricing

PlanPricing
Zoiper 5 PRO$49.95 per license
✅ Check Out: Best Nimble Integrations

How To Choose The Right VoIP Integrations For Nimble

When choosing the right VoIP integration with Nimble, there are many things that you should take into account. The following tips will assist you in making a well-informed decision:

  • Identify Your Needs: Firstly, it’s important that you clearly state what requirements you want for Nimble integration. These much-needed requirements include synchronizing CRM data, sending automated emails, managing social media, and more. Also, make sure you determine the functions and the features of your integration.
  • Compatibility: After that, make sure that the Nimble integration selected is compatible with your existing system. It should be able to integrate easily into your IT system, and ensure there is no possibility of facing challenges due to incompatibility or data gaps in integration chosen.
  • Customization Options: Also, check whether customized options available in the Nimble integration are in line with your business needs. By customizing workflow, fields, and automation rules, you can maximize CRM’s capabilities and efficiency. With personalization, you can enhance CRM effectiveness according to your organization’s needs.
  • Scalability: It is also important to select a Nimble integration that can adjust together with your business’s growth. Make sure it is made in a way that handles constant growing data sizes as well as the growing user demands without slowing down or losing certain abilities. 
  • Customer Support: Also, evaluate the customer support offered by the provider of the Nimble integration. This includes access to comprehensive documentation, helpful tutorials, and responsive customer service channels. It’s crucial to select a provider that prioritizes customer support and is readily available to assist you.
  • Cost and ROI: Finally, evaluate the cost of Nimble integration with respect to what it brings to your business. Calculate the return on investment (ROI) in terms of enhanced productivity, efficiency gains, and improved business outcomes. Also, consider the total benefits and disadvantages associated with it.

Final Thoughts: The Best VoIP Integration With Nimble is

Nimble integration is designed to improve your productivity and efficiency with profitability. Whether you are dealing with customers, keeping track of potential clients, or managing your sales process, it covers all. It offers an easy-to-use interface and tools that are user-friendly, making it suitable for businesses of any size.

With Nimble, you can streamline your operations and make your work more effective, no matter what tasks you’re handling. However, if you only want to integrate Nimble with the best VoIP option, then you should choose KrispCall. 

With Nimble’s integration with KrispCall, you can enjoy several benefits, such as boosting employee efficiency, improving customer service, making accessibility easy, and many more.

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Dinesh Silwal Co-Founder KrispCall

Dinesh Silwal

Dinesh Silwal is the Co-Founder and Co-CEO of KrispCall. For the past few years, he has been advancing and innovating in the cloud telephony industry, using AI to enhance and improve telephony solutions, and driving KrispCall to the forefront of the field.

Dinesh Silwal

Dinesh Silwal

Dinesh Silwal is the Co-Founder and Co-CEO of KrispCall. For the past few years, he has been advancing and innovating in the cloud telephony industry, using AI to enhance and improve telephony solutions, and driving KrispCall to the forefront of the field.

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