10 Best 800.com Alternatives & Competitors

  • Last Updated: 12 Feb 24
  • 11 min read
800 dot com alternatives

Looking for something better than 800.com? 👀

800.com is indeed a robust cloud phone system, but it might not be able to fulfill all of your business needs, whether that’s due to limited features, limited flexibility, pricing, or any other reason.

Regardless of your reason, we have you covered. Here are the best 800.com alternatives we’ve gathered. 

With these replacements, you may be able to find solutions that are more aligned with your business needs than 800.com.

👓 Key Highlights

  • We compared features, considered top customer reviews, and gathered a list of the 10 best 800.com alternatives and competitors.
  • KrispCall is one of the best alternatives in terms of affordability, features, call quality, and 24/7 human support.
  • The Grasshopper virtual phone system is suitable for solopreneurs and small-sized businesses.
  • KrispCall, Google Voice, Vonage, and 8×8 offer affordable prices for basic plans.
  • Consider your budget, custom features, product uptime, long-term support, and integrations while choosing 800.com alternatives. 

What is 800.com

800.com is a call tracking software that helps businesses find and activate toll-free and vanity numbers. 800.com provides an easy-to-use platform for anyone who wants to register a memorable toll-free, vanity phone number.

what is 800 dot com

800.com lets you manage all your numbers in one place, track calls, measure success, and forward calls to any phone number you desire. 800.com also offers SMS marketing and API integration for all-sized businesses.

Why you might want to consider alternatives for 800.com?

Although 800.com is well-known as a virtual cloud phone system that serves more than 70 countries, people are looking for an alternative because of a few restrictions and issues. 

Some of the restrictions and drawbacks that have led people to search for an 800.com substitute

  • Lacks Customization and Integration:  Businesses looking for highly customized solutions, such as bespoke call flows, cannot find the customizable option in the 800.com phone system. Although it integrates with well-known tools, it does not integrate with common or basic business tools that are necessary to complete the task. 
  • Pricing and Limited Capabilities:  800.com lacks some of the more sophisticated capabilities offered by its rivals, such as video conferencing, sentiment analysis, and real-time transcriptions. The basic plan is reasonably priced, but if you require further features and functionalities, they are available as add-ons that could raise the price.

10 best 800.com alternatives and competitors to Check Out

Though many 800.com substitutes are available, very few live up to most business owner’s requirements. We selected companies on this list that provide:

  • Global Reach
  • Customer Support
  • Advanced Features
  • Pricing Plan
  • Customer Reviews & Testimonials
ProductPricingKey FeaturesBest For
KrispcallStarts at $12/user/year/Unified Callbox, Call Forwarding, Automatic transcription, recording, and IntegrationsRemote teams, video conferencing users, noise-sensitive environments
CallHippoStarts at $15 -25 /user/monthACDLive ChatCRM IntegrationEmail SupportInteractive Voice Response SystemReal-Time Reporting Mid-sized businesses, sales teams
Talkdesk$75/user/monthScalable cloud solution, advanced call routing, workforce optimization, analyticsLarge enterprises, contact centers
RingCentralStarts at $20.00 per user per monthCloud PBX, video conferencing, team messaging, integrationsAll business sizes, collaboration-focused teams
Nextiva$18.95 per month/userUnified communications platform, video conferencing, mobile app, collaboration toolsAll business sizes, remote teams
Google Voice$10 per month for Premium VoicePay-as-you-go pricing, virtual phone numbers, call forwarding, basic integrationsSolopreneurs, freelancers, budget-conscious businesses
Grasshopper$0 forever up to 10 usersVirtual extensions, custom greetings, call forwarding, mobile appSolopreneurs, small teams, home offices
AircallStarts at $30/monthPower dialer, call recording, integrations, team collaborationSales teams, outbound call centers
8×8Starts at $12/monthUnified communications platform, global reach, advanced features, integrationsLarge enterprises, multinational companies
Vonage$13.99 per month/userUnlimited calling & texting, auto attendant, call recording, integrationsSmall businesses, startups

1. Krispcall – Known for Global Virtual Phone Number Provider

KrispCall is one of the best 800.com alternatives with its robust features at affordable pricing. With coverage in more than 100 countries, it has earned the trust of many global companies. Perfect for businesses of all sizes, KrispCall manages both inbound and outbound calls effortlessly.

KrispCall is renowned for its 99.999% uptime reliability and excellent 24/7 human customer support.

krispcall

KrispCall offers a unified call box for efficient communication management. This unique feature allows you to manage your personal, business, and corporate telephony needs from one user-friendly dashboard. 

KrispCall integrates with powerful tools like HubSpot CRM, Pipedrive, and Zapier to better call handling, better account management, and ultimately enhance customer communication. 

  KrispCall’s Features

💰 KrispCall’s Pricing

PricingPlans
Essential$15/user/month
Standard$40/user/month
Enterprise  Custom

  ❌ KrispCall’s Limitations

  • Limited Integrations.
  • Incompatible with Windows and Linux systems.

What our Customers are Saying

“I want to take a moment to express my deep appreciation for being a part of KrispCall. Use of KrispCall’s virtual Australian number has proven invaluable for our logistics services enhancing our overcall communication experience. I am genuinely grateful for the opportunity to access remarkable services from such a team and organization. Thank you for the best service you provide.”

Hafiz Jamshaid Ahmed, CEO, Secure Logistics Services

2. CallHippo

CallHippo is one of the top competitors of 800.com. It offers both cloud and on-premise contact center solutions and also outsourced lead outsourcing to scale your tech business globally. It helps the business to obtain their maximum potential by creating strategies like marketing, sales, and consulting.

callhippo

CallHippo specializes in complex customized solutions for businesses by offering comprehensive features like ACD and workforce management tools. It is suitable for large businesses, where its contact center solutions can be customized according to their needs.

CallHippo Features

  • ACD
  • Live Chat
  • CRM Integration
  • Email Support
  • Interactive Voice Response System
  • Real-Time Reporting 

CallHippo Pricing

PlansPricing
Basic$15 – $25
Pro$25 – $35
Enterprise$35+

❌ CallHippo Group Limitation

  • Limited Pricing Plan Transparency
  • Limited Customization Options
  • Relies on Third third-party integration Software

3. Talkdesk

Talkdesk is another major competitor and stands above the typical contact center solution. They offer a powerful suite of services designed to elevate your business, from B2B sales and marketing to fully outsourced contact center operations. Whether your business is small or large, they offer flexible solutions tailored to your specific needs. 

talkdesk

Talkdesk integrates advanced technology, skilled professionals, and a socially responsible model to deliver exceptional results. They handle inbound and outbound calls, email and chat support, and even social media monitoring. 

🔍 Talkdesk Features

  • CRM Integration
  • Global Reach
  • Customizable Options
  • Omnichannel Support

💲 Talkdesk Pricing

PlansPricing
Essential$75/user/month
Standard$95/user/month
Enterprise$125/user/month

Talkdesk Limitation

  • Not suitable for small business 

4. RingCentral

RingCentral is another option for 800.com. Unlimited calls, global reach, industry-leading technology—RingCentral has it all. With over 400,000 businesses already thriving with their communication platform. It has been renowned as the 2023 Gartner Magic Quadrant for UCaaS globally.

ringcentral

RingCentral MVP transforms your every call into a crystal-clear conversation with modern noise-busting technology. It also provides features like visual voicemail, exceptional video conferencing, and real-time metrics which makes smooth, seamless communication.

🔍 RingCentral Features

  • Video Meetings & Webinar
  • Collaboration
  • Meeting Insights
  • Ring Out
  • Team Messaging
  • Automatic Call Recording

💲 RingCentral Pricing

PlansPricing
Essential$20.00 per user per month
Standard$25.00 per user per month
Premium$35.00 per user per month
Ultimate$33.99 per user per month

Ring Central Limitations

  • Slow UI
  • Not User Friendly
  • Connection Issues
  • Bad Customer Service

5. Nextiva

Nextiva is a cloud communications company which is a tuff competition to 800.com. It assists companies in fostering closer relationships with their clients.

Using a combination of phone, video, chat, SMS, collaboration, and survey channels, Nextiva helps companies of all sizes get the information they require at the right moment to deliver exceptional customer experiences and boost revenue

nextiva

Businesses can add applications such as sales and productivity tools at any time, and Nextiva lets them scale up or down as needed.

🔍 Nextiva Features

  • Video Calls
  • Automated Attendants
  • Instant Messaging
  • Conference Calls
  • Call Routing
  • Mobile Access
  • Screen Sharing

💲 Nextiva Pricing

PlansPricing
Basic $18.95 per month/ per user
Premium $22.95 per month/per user
Enterprise$32.95 per month/per user

6. Google Voice

Google Voice is another powerful competitor of 800.com. It is a cloud-based contact center platform that is used by many organizations for customer and sales services by automating their tasks and streamlining your business communication.

google voice

It is suitable for small types of businesses and integrates with CRM tools like Zendesk and HubSpot. Google Voice empowers startup businesses to improve their customer service and experience with their remote workforce. It provides help desk and email support regarding the types of plans you have purchased.

 Google Voice Features

  • Personalized Messages
  • Call Recording
  • IVR
  • Real-time Dashboard
  • Call Monitoring
  • Performance Reports

Google Voice Pricing

PlansPricing
Premium Voicemail$10/month
International callingVaries depending on the country and call duration.Click here for more
SMS messages on non-US numbersVaries depending on the country and number of messages

Google Voice Limitation

  • No video calling
  • Spam filtering limitations
  • Integration limitations

7. Grasshopper

Another option for 800.com is Grasshopper, a virtual phone system suitable for solopreneurs and small-sized businesses that use an internet connection to make and receive calls. It is easy to set up on mobile and desktop devices, where you can make business calls and texts to your customers.

grasshopper

Grasshopper offers features like automated greetings, wifi calling, extension, virtual receptionist, call forwarding, team messaging, auto attendant, customer greetings, and many more. It provides reliable customer support and services via phone, chat, and email.

🔍 Grasshopper Features

  • Team Messaging
  • Auto Attendant
  • Custom Greetings
  • Voicemail Transcription

💲 Grasshopper Pricing

PlansPricing
Grasshopper$0 forever up to 10 users
Grasshopper SMB$175 billed annually
Grasshopper PRO$145 billed annually
Grasshopper ENT$180 billed annually

8. Aircall

AirCall is another replacement to 800.com. It is a cloud-based Voice platform that works flawlessly with most of the popular help desk and productivity tools. The goal of Aircall’s development is to provide accessible, transparent, and cooperative phone help.

aircall

Air Call is trusted by more than 15,000 businesses globally, and admins can add numbers from more than 100 countries instantaneously and gain rich insights through real-time analytics. Air call is available on both Desktop and Mobile phones.

 🔍 AirCall Features

  • Video Calls
  • Automated Attendants
  • Instant Messaging
  • Conference Calls
  • Call Routing
  • Mobile Access
  • Screen Sharing

💲 Aircall Pricing

PlansPricing
Basic $30 per month/ per user
Premium $50 per month/per user
EnterpriseContact Sales 

9. 8X8

8×8 is one of the top 800.com competitors. It offers both cloud and on-premise contact center solutions and also outsourced lead outsourcing to scale your tech business globally. It helps the business to obtain its maximum potential by creating strategies like marketing, sales, and consulting.

8x8

8×8 specializes in complex customized solutions for businesses by offering comprehensive features like ACD and workforce management tools. It is suitable for large businesses, where its contact center solutions can be customized according to their needs.

🔍 8×8 Features

  • ACD
  • Live Chat
  • CRM Integration
  • Email Support
  • Interactive Voice Response System
  • Real-Time Reporting 

💲 8×8 Pricing

PlanMonthly Price per User
X2 Essentials$12
X2 Pro$29
X3 Elite$59
X4 Enterprise$79

8×8 Group Limitation

  • Limited Pricing Plan Transparency
  • Limited Customization Options
  • Relies on Third third-party integration Software

10. Vonage

Vonage Business communication is another substitute for 800.com. It provides a unified communication platform where you can work more productively by connecting phone, message, and video calls from anywhere in the world.

vonage

With over 40 robust features, you have the ideal mix of control and flexibility, providing everything your company needs to operate more efficiently. You can collaborate nearly anywhere and control your messages from any device with the Vonage Mobile app. Vonage’s 99.999% uptime reliability guarantees the highest level of efficiency.  

🔍 Vonage Features

  • Voicemail to email
  • Automated Attendants
  • Browser Extension
  • Conference Calls
  • Screen Sharing

💲 Vonage Pricing

PlansPricing
Basic $13.99 per month/ per user
Premium $20.99 per month/per user
Advanced $27.99 per month/per user

How to find the right phone system platform for your business

1. Understand your requirements: Before choosing a phone system, make sure you thoroughly review your requirements, seek advice, and attend demo sessions. Make sure you pay attention to the features, pricing, and plan part of the agreement, because it will be crucial for your business in the future, especially as you scale up.

2. Ensure ease of use: You will be heavily reliant on agent training in the future, so make sure the UI is easy to use and the learning curve isn’t steep.

3. Check the customer reviews and updates: Make sure to thoroughly check customer reviews and updates before making a decision.

Conclusion

Even if 800.com is among the top VoIP phone systems, there are even better alternatives available that would make excellent replacements. You can choose a better option based on features, pricing, trials, demos, customer services & support, and demos. 

We suggest that you go with KrispCall since it’s one of the better options available instead of Jus. One of the greatest VoIP phone systems is KrispCall, which has enterprise-level features, great customer reviews, affordable price plans (beginning at $12/user/month if paid annually), good call quality, and 24/7 customer support.

KrispCall meets all of your business needs, regardless of its size, whether it’s a small business with 10 – 50 employees with a tight budget or a major enterprise in search of the latest cutting-edge features. Schedule a free demo now. And find out if it meets your business requirements.

Arun Chaudhary

Arun is SEO Analyst at KrispCall. He has written in extensively in the field of cloud telephony and call center solutions.

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