10 Best UK Virtual Phone Number Provider in 2023

Cloud telephony and virtual phone numbers are taking the central stage for businesses in the United Kingdom. But selecting the appropriate UK virtual phone number providers are equally important for ensuring seamless business communication. 

Several virtual phone number providers in the United Kingdom offer paid or free UK virtual phone numbers. These numbers allow companies to create a local presence in the UK market.

In this article, we will talk about the free and paid top United Kingdom virtual phone number providers, which provides reliable local, landline, toll-free, vanity, and virtual UK mobile numbers. 

What is a UK Virtual Phone Number?

A UK virtual phone number is an internet-based telephone number used to make and receive calls and texts over the internet. Unlike traditional numbers tied to a physical location, these 11-digit virtual numbers are assigned to users and share similarities with mobile numbers, allowing them to be used from anywhere in the world. 

A UK virtual phone number is the preferred choice of businesses looking for an affordable and distinct communication channel while establishing a local presence in the United Kingdom. 

Virtual phone numbers offer the flexibility to make and receive calls through various devices, including softphones, laptops, VoIP phones, tablets, and smartphones.

Types of Virtual Phone Numbers in United Kingdom

UK virtual phone number providers offer different types of virtual phone numbers. These phone numbers look similar to regular phone numbers but are different in terms of technology.

Generally, there are 5 types of virtual numbers in the United Kingdom. 

1. UK Virtual Local Phone Numbers

The UK virtual local phone numbers are telephone numbers for a specific geographic region, city, or state of the UK. They help businesses to establish a local presence in the UK, even without a physical presence in the UK, and connect to local customers effectively without incurring long-distance charges. 

The UK landline numbers consist of 9 or 10 digits after the trunk code “0”. The length of the area code in a virtual landline number in the UK varies from 2 digits to 5 digits.

2 digits UK area code

The phone number follows a 2+8 format. It begins with trunk code “0”, 2-digit area code “02” and an 8-digit subscribers number. 

Generally, it is written as: (02x) xxxx xxxx.

Some of the area codes:

London: 020, Southampton: 023, Cardiff: 029

3 digits UK area code

The phone number follows a 3+7 format. It begins with trunk code “0”, a 3-digit area code either 011x or 01×1 and a 7-digit subscriber number. 

Generally, it is written as: (01×1) xxx xxxx or (011x) xxx xxxx.

Some of the area codes:

Birmingham: 0121, Edinburgh: 0131, Leeds: 0113

4 digits UK area code

The phone number follows either 4+6 format or 4+5 format. It begins with trunk code “0”, 4 digit area code, and 5/6 digit subscriber number. 

Generally, it is written as: (01xxx) xxx xxx or (01xxx) xx xxx.

Some of the area codes: Aberdeen: 01224, Chester: 01244, Gloucester: 01452

5 digits UK area code

The phone number follows either 5+5 format or 5+4 format. It begins with truck code”0”, a 5-digit area code, and a 4/5 subscriber number. 

Generally, it is written as: (01xx xx) xx xxx or (01xx xx) xxxx.

Some of the area codes:

Langholm: 0138 73, Sedbergh: 0153 96

2. Virtual UK Mobile Numbers

Virtual UK mobile phone numbers allow users to exchange calls and SMS effortlessly from anywhere in the world. They are useful for maintaining cost-effectiveness and reliable business communication for steady and OTP verification.

The UK virtual mobile number consists of 10 digits after the trunk code “0”. It begins with 073xx, 074xx, 075xx, 07624, 077xx, 078xx, or 079xx and the remaining digits are subscriber numbers. 

The UK mobile number format in the UK is: (07xxx) xxx xxx, where

07 is the prefix

xxx is the number of mobile number operator

xxx xxx is the subscriber number

The phone number format to make international calls to a UK virtual mobile number is  00  44  XXX-XXX-XXXX, where

• Exit Code of the country – 00
• Country code of UK – 44
• Mobile number – XXX-XXX-XXXX

3. UK Virtual Toll-free Numbers

UK Virtual Toll-free Phone Numbers are phone numbers that allow users to reach out to businesses at no cost, regardless of their location. These free phone numbers encourage more customer interaction and nurture customer loyalty. 

The UK toll-free numbers begin with 0800 or 0808 and the remaining digits are subscriber numbers.

The UK toll free number format in the UK is:  +44 (0800 XXX XXXX), where

• +44 is the UK country code
• 0800 is the toll-free code
• XXX XXXX is the subscriber number

The phone number format to make international calls to a UK virtual toll-free number is  +44 XXX-XXX-XXXX, where

• Country code – +44
• Toll-free code – 800 / 808
• Subscriber Number – XXX XXXX

4. UK Virtual Vanity Phone Numbers

The UK virtual vanity phone numbers are custom-made phone numbers including words or phrases that make it easy to remember. They are used by businesses to reflect the brand image, marketing campaigns, and improve customer service.

The UK vanity phone number format is +44 (XXX) KEYWORD, where

• +44 is the dialing code
• XXX is the prefix or area code
• KEYWORD is either a word, name, number, or acronym.

5. Number Porting

Number Porting is the process of migrating your existing phone number from one cloud phone system to another cloud phone system.

*Disclaimer: If you are using these numbers for OTP verification, please note that OTP delivery relies exclusively on the platform you are signing up. Our tests were successful, though certain providers may not support VoIP numbers.

Criteria for Choosing UK Virtual Phone Number Providers

1. Features

Compare the features offered by various VoIP phone number providers to analyze the value they provide. Look for advanced features like a call unified box, call forwarding, Automatic Distribution Call (ACD), and Interactive Voice Response (IVR). Check if the features are worth the cost and if they meet your communication needs effectively.

2. Pricing Plans

Analyze the pricing plans of different VoIP service providers. Always prioritize transparent pricing and pay attention to any hidden charges you may have to pay afterward. Choose a VoIP phone number that offers good value for money. 

3. Customer Support

Rely on VoIP phone number providers that offer excellent customer support. Look for a responsive team that addresses and solves the issues quickly, ensuring a positive customer experience.

4. Public Reviews

Consider public reviews as a crucial factor when choosing a virtual phone number provider.  It will help you to know about users’ experiences, their feedback, all the available features, and mainly the cost-effectiveness of the service. 

Free UK Virtual Phone Number Providers For SMS & OTP Verification

Some virtual phone number provider that provides free UK virtual mobile number for SMS receiving are as follows:

1. GetFreeSMSOnline

The first virtual phone number provider that provides a free UK number to receive SMS on our list is GetFreeSMSOnline. This service enables you to receive SMS and OTP verification codes from several online platforms, including WhatsApp, Facebook, Instagram, and TikTok, without disclosing your real phone number.

The best part about Get FreeSMS Online is that you don’t have to download any software or mobile app to take advantage of its service. You can access its service from its web-based application via laptop, mobile, or computer with an internet connection. 

Also, you don’t have to create an account or register to receive SMS. You can simply go to its official website (https://getfreesmsonline.com/) and choose from the list of free UK phone numbers to receive an OTP code.

2. Hushed

Hushed is another free UK virtual phone number provider you can trust. With Hushed, you can use any British phone number (mobile or local) for free for three days. During this free trial period, you can receive unlimited SMS messages from any person or an OTP verification code from any social media platform. Plus, you can make up to 200 minutes of phone calls for free. 

However, once the free trial period ends, you have to purchase one of its pricing plans to continue being a loyal user. Hushed offers three pricing plan-prepaid plans, unlimited subscriptions, and pay-as-you-go international plans. 

Similarly, to use a Hushed’s free virtual mobile number for SMS verification, you must sign up for an account. It’s super easy to sign up for Hushed. There is no contract, and you don’t have to provide personal information. Likewise, its mobile app is available to download in the Google Play Store for Android devices and App Store for iOS devices.

3. ReceiveSMS

The third free virtual UK phone number provider on our list is ReceiveSMS. It provides a total of 33 free virtual UK mobile phone numbers to receive SMS from anyone and verification codes from online platforms as of November 2023. Likewise, new UK phone numbers are added every day to give customers a large selection.

With ReceiveSMS, you can use as many phone numbers as you like and receive as many text messages as you want. There are no usage limits. Similarly, aside from providing British virtual phone numbers for free, it also offers free phone numbers for several other countries like France, the USA, Germany, Italy, Romania, Spain, etc. 

4. Quackr

Another reliable free United Kingdom virtual numbers provider you can rely on to receive SMS online is Quackr. As of November 2023, there are a total of 416 free UK phone numbers ready to use on their website. You can use these numbers to receive SMS confirmations and One-Time­-Password (OTP) codes from various platforms like Discord, Gmail, Telegram, Tinder, and many more. 

You should use Quackr’s free UK virtual number if you don’t want to share your actual mobile number on the Internet to protect your privacy and lower the risk of getting unwanted messages or le­aks. 

Moreover, Quackr’s platform is cloud-based, guaranteeing its reliability and scalability. It allows you to view received messages in real-time without needing to refresh the page. Currently, the average waiting time for a message to arrive is 8 seconds.

5. PingMe 

PingMe is a cloud-based VoIP service provider that allows you to receive SMS for free via a free UK virtual mobile number for SMS receiving from anywhere in the world, no matter where you are or what device you’re using.

PingMe offers a large pool of free virtual UK numbers to select from. You can use these numbers to register and verify on popular websites like Google, Yahoo, Instagram, Facebook, Twitter,  or any other online platform that requires a phone number for verification. This way, you can conveniently register and verify on different online sites without revealing your real number.

Top 10 Best UK Virtual Mobile Number Providers [Paid]

Many UK virtual phone number providers offer various types of features and services to businesses. The quality of these platforms depends on various factors that are essential for having a good user interface.

We acknowledged the following factors to find the best-united kingdom virtual phone number platforms for businesses:

• Features and services
• Pricing plans
• Public reviews
• User Interface
• Customer support

Based on the above factors, we have compiled a list of the top 10 UK virtual phone number providers.

Let’s have a look.

1. KrispCall: Provides more than 100+ country virtual phone numbers at a very low cost
2. CallHippo: Virtual phone plans for more than 50 countries.
3. RingCentral: Best UCaaS system in the market.
4. Avoxi: Excellent coverage across 170+ countries.
5. Virtual Landline: Provides great cloud phone solutions.
6. NumberGroup: Provides excellent call center solutions.
7. Telecoms World: High call volumes in the UK.
   
8. CloudTalk: International phone numbers from more than 70+ countries.
9. AirCall: Provides call center software for customer-centric teams.
10. CircleLoop: Powerful call analytics dashboard.
    

Now let’s explore each phone number provider one by one.

Read Also: Best Korean Virtual Phone Number Providers 

1. KrispCall

KrispCall is one of the popular UK virtual phone number providers. It provides top-class different types of telephone numbers for personal and business purposes. Other  KrispCall solutions include call center solutions, sales dialers, sales automation, and CRM integration that enhances business communications.

One of the best things about KrispCall is its wide range of virtual phone numbers from over 100 countries. It offers toll-free numbers, mobile numbers, local numbers, and national numbers.

KrispCall uses a powerful unified communication model that enables you to have multiple communication channels in one platform. On top of that, features like call forwarding, call routing, call monitoring, call recording, etc. complement the model.

Unified callbox is a top-tier dashboard where you can manage all call logs, contacts, voicemails, messages, etc. from one window. It allows you to add contact tags and call notes for gathering information about clients.

Since you can seamlessly integrate third-party applications like Hubspot and Salesforce, you won’t need to switch between apps while working. This drastically improves work productivity and saves a lot of valuable time.

KrispCall key features:

• Unified Callbox
• Intelligent call routing
• Call center and contact center software
• Sales automation tools
• Click-to-call widget
• Contact Tags
• Call recording
• CRM integration
• Call filters
• Sales dialer
• Call forwarding
• Call monitoring
• Voicemail

Supported Devices: Windows/Mac/Android/iOS

Pros

• Great call quality
• Easy to use dashboard
• Wide coverage in over 100+ countries
• Real-Time Reporting and Monitoring
• Emphasizes enterprise-wide communication

Cons

• App Unavailable for Mac & Windows OS
• Call Barging Feature Currently Unavailable (Coming Soon)

KrispCall pricing:

• Basic: USD 15 per user/month
• Professional: USD 40 per user/month
• Enterprise: Request for quote

KrispCall’s best feature is its robust and user-friendly mobile and computer app. To enjoy a quality calling experience, you can effortlessly use virtual phone numbers from the app.

KrispCall provides premium calling since it offers one of the powerful VoIP call quality which ensures that your communication is always crisp and clear.

2. CallHippo

CallHippo is listed among the fastest-growing UK virtual phone number providers on our list. It provides rich features and solutions that enhance the experience of cloud telephony. It includes features like a power dialer, call analytics, call transfer, etc.

With its fully automated, highly scalable solution, this virtual business phone system uses AI to ease business communication.

What makes CallHippo one of the best virtual phone service providers in UK is its customer service.

CallHippo provides excellent customer service satisfaction and team productivity. There are powerful solutions for enhancing the communication between agents and clients in call center solutions.

CallHippo key features:

• Power Dialer
• Automatic Call Distribution
• IVR
• Advanced Analytics
• Call Monitoring
• Warm Transfer
• Call Recording

Pros

• Allows you to create support tickets for follow-ups.
• Provides customer’s detailed information.
• Maintain a customer database.
• Integrate with more than 85 powerful apps.

Cons

• Difficult to get numbers for some countries.
• Hard to get refunds.

Supported Devices: Windows/Mac/Android/iOS

CallHippo Pricing:

• Bronze Plan: USD 16 per user/Month
• Silver Plan: USD 30 per user/Month
• Platinum Plan: USD 45 per user/Month

3. RingCentral

RingCentral is a well-known cloud phone service provider in the UK. It’s an all-in-one communications system with a diverse set of features.

According to professional reviews, it is simple to use while still providing a wide range of VoIP and collaboration features among the UK virtual phone number providers.

RingCentral’s plans contain a variety of sophisticated features and services for businesses of all sizes. It enables firms to receive regular updates and real-time statistics on how their operations are progressing.

It is easy to set up and offers a level of flexibility that appeals to small and large businesses alike. It’s a cloud-based solution featuring a desk and conference phone rental service.

Key features:

• Call screening
• Call forwarding
• RingOut
• Multi-level IVR
• Call monitoring
• Live reports

Supported devices: Windows/Mac/Android/iOS

Pros

• Easy to transfer calls
• Clear sound on call
• Setting up conference calls is simple.
• Extension-equipped business phone lines         

Cons

• No real-time updates
• Call drops
• Call mishandling
• Cannot send group text message

RingCentral Pricing: Based on customer’s requirements

4. Avoxi

Avoxi is a well-known cloud-based phone system with excellent coverage in more than 170 countries. It allows companies to engage with clients around the clock, seven days a week.

This cloud-based system combines the functionalities of telephony, chat, and help desk into a single platform.

Like other UK virtual phone number providers, it also reduces the need for additional equipment and expenditures allowing your firm to expand quickly at a reasonable cost while still providing excellent customer service. Finally, it allows businesses to enter new markets and acquire new customers.

Key features:

• Real-time reporting
• Third-party integration
• Call routing, Call Monitoring, and Call recording
• Automatic Call Distribution
• Knowledge base management
• Predictive Dialer
• Voicemail Transcription

Supported Devices: Windows/Mac/Android/iOS

Pros

• Good customer support
• Easy set-up

Cons

• Complicated user interface
• Non-transparent pricing
• Poor voice quality

Avoxi pricing:

1. Launch Plan: USD 0 per user/month
2. Contact Plan: USD 19.99 per user/Month
3. Engaged Enterprise Plan: USD 39.99 per User/Month

5. Virtual Landline

VirtualLandline is widely recognized as one of the best virtual mobile number providers in UK. In addition to virtual mobile numbers, it offers local numbers, landline numbers, toll-free, and vanity phone numbers.

Virtual Landline services include an outgoing call app that allows all business agents to make calls while working remotely. In addition, its Buzz Box allows any current landline to be converted into a virtual phone number in-house.

It also provides VoIP desk phones in addition to all of these services. Overall, it is one of the best virtual phone number providers in the UK with a variety of capabilities ranging from call center tools to analytics to help you construct better dialogues.

Key features:

• Call Whisper
• Auto-Attendant Configuration
• Simultaneous Ringing
• Time of Day Routing
• DID Selection

Supported Devices: Windows/Mac/Android/iOS

Pros

• Excellent customer support
• Easy number porting service
• No lengthy contract

Cons

• Complicated set-up
• Constant scams and unwanted marketing calls
• Confusing pricing plans

Virtual Landline Pricing: Based on customer’s needs

6. NumberGroup

From our compiled list of UK virtual phone number providers, NumberGroup provides excellent call center solutions. This VoIP system is perfect for call centers that get a large number of calls regularly.

All of Numbergroup’s virtual phone number solutions include industry-standard call capabilities as well as free 24-hour support, business energy, SMS bulk messaging, and SIP trunking.

The system is simple to use and integrates with a variety of third-party business software and solutions. Furthermore, the pricing plans are reasonably priced and flexible enough to accommodate a wide range of business needs.

NumberGroup Features:

• SMS bulk messaging
• SIP Trunking
• Phone Number Porting

Supported Devices: Web-based/iOS/Android

Pros

• Great customer service
• Quick set-up

Cons

• Cut services without warning
• Poor call quality

NumberGroup Pricing: Based on customer’s needs

7. Telecoms World

Telecoms World is regarded as one of the UK virtual phone number providers that provide organizations with mid-to-high call volume packages for their virtual number requirements.

Customers can easily acquire and activate their UK virtual phone number as well as add call-enhancing services to improve their communication.

Telecoms World offers a variety of call features for businesses of different sizes such as call routing, call queuing, IVR (virtual receptionist), and more. These features help companies to streamline their interactions properly.

While the offer is appealing, the company’s long-term pricing is also competitive. Telecoms World is a good supplier for enterprise customers with high call volumes but it’s also useful for people wishing to bundle multiple services under one carrier.

Telecoms World features:

• Call Forwarding
• Call Analytics
• Number Porting
• Call Control
• Voicemail Capture
• Call routing

Pros

• Easy set-up
• Excellent and Professional service

Cons

• Complicated pricing
• Lacks the choice of on-site system solutions.

Supported Devices: Web-based/iOS/Android

Telecoms World Pricing: Price varies according to the different phone systems.

8. CloudTalk

CloudTalk is a cloud-based phone system for sales and support teams that is simple to use. Startups, SMEs, and eCommerce companies can get excellent customer service and team productivity using CloudTalk. 

CloudTalk offers powerful virtual phone number features like intelligent call routing, integrations, predictive dialing, etc. that enable businesses to generate potential leads. It offers cloud call center software for sales and customer service teams.

Its best feature is the ability to quickly interface with popular CRM applications and helpdesks. This allows employees to get better visibility of their client or prospect base. It offers phone numbers from more than 70 countries.

CloudTalk key features:

• CRM integrations
• Predictive dialer
• Automated Call Distribution (ACD)
• Interactive Voice Response (IVR)

Supported Devices: Windows/Mac/Android/iOS

Pros

• Monitor team performance by listening to recorded calls.
• Integrate your system with powerful CRM tools.
• Allows creating custom fields to get relevant customer data.
• Monitor sales process reports in real-time.

Cons

• The mobile app is unstable.
• Sometimes CRM integration is slow.

Cloudtalk pricing:

• Starter: USD 25 per user/month (Annual package), USD 30 per user/month (Monthly package)
• Essential: USD 30 per user/month (Annual package), USD 40 per user/month (Monthly package)
• Expert: USD 50 per user/month (Annual package), USD 60 per user/month (Monthly package)
• Custom: Contact the Sales team

9. AirCall

Aircall is a powerful cloud-based phone solution for different kinds of businesses. It assists sales and support teams to handle business communications. It allows integration with the different CRM and Helpdesk applications.

Businesses can get virtual phone numbers from more than 100 countries. Aircall enables scaling team members and provides comprehensive insights using real-time analytics.

With their desktop and mobile apps, you can handle communication channels from anywhere using their robust features and services. It routes phone calls depending on the IVR selection, agent abilities, or time zone.

Aircall is well-recognized for tracking agents’ productivity using its advanced analytic tools. It allows you to monitor the team’s activity on the live stream in real-time.

Aircall key features:

• PowerDialer
• IVR
• Call Routing
• Call Center Analytics
• CTI Integration
• Click to Dial

Supported Devices: Windows/Mac/Android/iOS

Pros

• Support multiple numbers and remote users
• High-quality calls available
• Smooth integration with Hubspot
• Great metric tracking and coaching

Cons

• Poor customer service
• Buggy Chrome extension sometimes
• Complicated call forwarding
• Customization options are unavailable

Aircall pricing:

• Essential: USD 30$ per user/month
• Professional: USD 50$ per user/month
• Custom: Contact sales team for price

10. CircleLoop

CircleLoop is one of the top-class UK virtual phone number providers. It allows you to monitor your team’s performance with its VoIP configuration and team activity in real-time.

It offers a simple and powerful call analytics dashboard where you can listen to conversation recordings.

CircleLoop VoIP services include the ability to simply integrate with your current CRM, regardless of the provider you are presently using. It is already used by over 2,000 businesses, and you may use the service for free for a limited time.

CircleLoop Features:

• Call Analytics
• Customized Voicemail
• Voicemail to Text/Email
• Call Routing
• Dynamic Caller ID
• Team Ringing
• Click To Call

Supported Devices: Windows/Mac/Android/iOS

Pros

• Simple user interface
• Easy to set-up
• Great customer support

Cons

• Buggy call transfer occasionally
• Bit outdated text messaging system
• Call drops occasionally

CircleLoop pricing: Based on customer’s need

Comparing the Best VoIP Phone Number Providers in the UK

Below is a detailed comparison table that highlights the key features, benefits, pricing, ratings, and drawbacks of the top 10 VoIP phone number providers in the United Kingdom. This table is designed to help you choose the best VoIP number providers.

Provider	Price	Price for Additional Number	Key Features	Rating (Trustpilot)	Pros	Cons
KrispCall	Starts at $15	$2 for local number $2 for mobile number $3 for toll free	IVR Call Monitoring Number Sharing	4/5	No. available in 100+ countries Affordable pricing, 24/7 human support available	Windows and Mac apps currently unavailable
CallHippo	Starts at $16		Advanced AnalyticsCall MonitoringWarm Transfer	3/5	Provides customer’s detailed information, maintains customer database,integrates with more than 85 powerful apps.	Difficult to get numbers for some countries,hard to get refunds
RingCentral	Starts at $30/month	$4.99/number /month	RingOutMulti-level IVRLive reports	4.4/5	Easy to transfer calls, easy conference calls setup, extension-equipped business phone lines	No real-time updates, Call drops,Cannot send group text message
Avoxi	Starts at $19/month	–	Automatic Call DistributionKnowledge base managementPredictive Dialer	3.5/5	Good customer support, easy set-up	Complicated user interface, non-transparent pricing, poor voice quality
Virtual Landline	$8.05/month	–	Call WhisperSimultaneous RingingTime of Day Routing	4.5/5	Excellent customer support, easy number porting service, no lengthy contract	Complicated set-up, constant scams and unwanted marketing calls, confusing pricing plans
NumberGroup	–	–	SMS bulk messagingSIP TrunkingPhone Number Porting	4.8/5	Great customer service, quick set-up	Cut services without warning, poor call quality
Telecoms World	Starts at $11.13/month	–	Number PortingCall ControlVoicemail Capture	4.7/5	Easy set-up, excellent and Professional service	Complicated pricing, lacks the choice of on-site system solutions.
CloudTalk	Starts at $25/month	$6.44/month	CRM integrationsPredictive dialerAutomated Call Distribution (ACD)	3.8/5	Monitors team performance by listening to recorded calls, integrates your system with powerful CRM tools, allows creating custom fields to get relevant customer data.	Unstable mobile app, slow CRM integration
Aircall	Starts at $30/month	$6/number/month	PowerDialerIVRCall Center Analytics	3.5/5	Support multiple numbers and remote users, high-quality calls, smooth integration with Hubspot	No customization options, complicated call forwarding, buggy chrome extension
CircleLoop	Starts at $6.19/month	$2.48/month	Call AnalyticsCustomized VoicemailVoicemail to Text/Email	3.7/5	Simple user interface,easy to set-up, great customer support	Buggy call transfer occasionally, bit outdated text messaging system, call drops occasionally

Choosing a virtual UK phone number provider: Features to look for

UK virtual phone number providers are well known for offering powerful features and solutions for virtual phone numbers. They are responsible for improving the quality of business communication, employee productivity, and customer satisfaction.

The following are some of the important features of UK virtual phone number providers for businesses:

1. Intelligent call routing

Intelligent call routing routes any incoming calls to the appropriate agent on the basis of the reason behind the call.

The phone system gathers important information from the caller to understand who they want to talk to and route the call accordingly.

It takes an agent’s skills, experience, and track record into account to ensure that the caller is routed to the best agent available. 

2. Interactive Voice Response (IVR)

IVR is a menu-driven phone system that callers can hear while making phone calls. These IVR systems are used to get information about the callers by using this prerecorded message. The menu is arranged according to the business requirements.

3. CRM Integration

CRM integration enables users to integrate third-party applications like Hubspot, Salesforce, etc. into their phone systems. It helps users to eliminate the need of switching between apps.

Also, it allows users to get all the necessary information about the customers in a single platform.

4. Call forwarding

Call forwarding is useful to forward incoming phone calls to another phone number or device. It allows users to forward the calls when the recipient is unavailable, busy, or in a different location. The calls are automatically forwarded to the selected phone number. 

5. Auto Dialer

The auto dialer is responsible for automatically dialing the given list of phone numbers. When it dials a phone number, it waits for the call to get connected to the recipient.

If the recipient picks up the calls, the call gets connected to a live agent then another phone number is dialed automatically.

6. Call recording

Call recording is a simple feature that allows users to record phone conversations. It is essential to keep track of all the information shared during the conversation.

It is used for training purposes, future references, and evidence. Some phone systems enable you to download the recordings.

7. Click-to-call widget

Click-to-call widget is added to the business website. Website visitors can call customer service directly by clicking on the widget that displays the business phone number.

Some widgets might ask for your phone number and give up a call back within 5 minutes. It is a great tool to convert visitors into actual customers.

8. Sales automation

Sales automation allows users to automate sales processes that are time-consuming and repetitive. It is necessary to improve the productivity of agents and enhance customer experience.

Automation involves forwarding information, routing phone calls, automatic call dialing, etc.

9. Contact tags

Contact tags are simple tags that are used to describe the type of contact. It is necessary to sort clients and teams.

It helps users to easily identify the contact to give a better customer experience for the contact. Each contact tag is generally 1-2 words.

10. Number Porting

Number porting enables users to port their existing phone numbers to the cloud-based phone system. It converts your regular phone number to a virtual phone number.

The process usually takes 1-4 weeks. After the process is completed, your contract with the old telephone system is terminated.

FAQs

How can I get a virtual UK mobile number online?

You can easily get UK virtual phone numbers online with KrispCall. Sign up to KrispCall > go to Settings > Phone Numbers > Choose UK from the list of countries > Select the type of your phone number, click on the number you’d like to purchase, and make a payment. Once the payment is successful, you can start using its cloud telephony features.

Can I get two UK virtual phone numbers?

Yes, you can get two or more UK virtual phone numbers depending on your service provider. With KrispCall, you can get as many UK virtual phone numbers according to your needs. 

How can I get a free UK virtual mobile number?

You can get a free UK virtual phone number from some of the free UK virtual phone number providers like GetFreeSMSOnline, Hushed, ReceiveSMS, Quackr, and PingMe.

What are the benefits of the UK VoIP phone numbers?

The benefits of the UK VoIP phone numbers are:

• UK VoIP phone numbers are affordable and might cost anywhere from 0 to 15 dollars per month with no setup fees.
• UK virtual local phone numbers allow businesses to establish their local presence in the UK.
• UK VoIP phone numbers offer the flexibility to make and answer calls from various devices globally, making them a suitable choice for all types of businesses.
• Virtual phone numbers are a fantastic way to conceal your personal cell phone number and create a between your work and personal calls.
• VoIP phone numbers are bundled with additional phone features than traditional telephones like call analytics, call filters, Click-to-call widgets, integration with other tools, SMS, and text messages. 

Can I get a UK mobile number from overseas?

Yes, you can get a UK mobile number from overseas. Buying a UK virtual mobile number outside the UK is easy with KrispCall.  All you need to do is Sign Up to KrispCall > Select UK > Enter City or State > Select Phone Number > Make payment > Start calling.

What is the best UK virtual number service?

Many UK virtual phone number service providers are available in the market, including KrispCall, Nextiva, Ooma, Dialpad, RingCentral, and GoToConnect. However, not every provider offers advanced features at an affordable price. KrispCall stands out as the best choice for all sizes of businesses offering advanced features, affordability, and flexibility.