10 Best VoIP Providers in Canada for Business in 2024

Are you looking🔎 for reliable VoIP phone providers to help your Canadian business grow in 2024? 

In today’s world🌐, a reliable Voice over Internet Protocol (VoIP) system is essential for enhancing connectivity, optimizing operations, and enabling seamless collaboration. 

Whether you have a new business or an established one, choosing the appropriate VoIP provider can make all the difference in optimizing your business telephony📞 solutions.

In this blog series, we’ll explore offerings from various VoIP phone Canada providers, highlighting key features, pricing structures, and user feedback. We aim to assist you in navigating the diverse range of options available in the Canadian in-home phone market.

Let’s get started🤘

What is a Canadian Voice over Internet Protocol (VoIP) Providers?

A Canadian Voice over Internet Protocol (VoIP) provider is a cloud telephony company that provides voice telephone services via the Internet to consumers in Canada. These VoIP providers utilize the internet to transmit voice data, or voice messages, enabling Canadians to make calls using internet-connected devices like computers, smartphones, or specialized VoIP phones.

VoIP companies often provide a variety of features, including virtual phone numbers (toll-free, local, vanity), call forwarding, voicemail, CRM integration, and conferencing, for both residential and commercial users. Canadians can enjoy cost-effective and flexible telephone options by leveraging their VoIP service provider technology and features.

Furthermore, VoIP providers contribute to the development of Canada’s digital infrastructure by taking advantage of internet connectivity to supply trustworthy and readily available telecommunication services.

10 Best VoIP Phone Providers in Canada in 2024

In Canada, there are many VoIP providers in the market, providing a variety of services and tools for managing communication channels.

Considering various factors affecting these platforms, we’ve compiled a list of the best VoIP phone Canada options.

• Features: We evaluated basic call management features such as recording, monitoring, and real-time data.

• Customer Service: Is customer service available at all times, and how effective is it?

• Integrations: We studied several platforms to help you choose the best business phone system.

• Pricing: We investigated the expenses for small and large enterprises offering various functionalities.

• Security: We conducted system security checks to assure the safety of your data.

There are multiple VoIP providers in Canada. But who’s the best? So, we thought we’d assist you with this list:

1. KrispCall – best for unique features and lower prices

2. RingCentral – best for experienced service

3. Nextiva – best for Unlimited domestic calling

4. Dialpad – best for AI technology

5. OpenPhone – best for intuitive SMS software

6. Ooma – best all-around VoIP for small businesses in Canada

7. CallHippo – best for ease of use

8. Aircall – best for flexibility

9. 8×8 – best for streaming meetings

10. GoTo Connect – best for video calling

Here, we analyze the finest telephony providers for getting a Canadian VoIP number (whether you live in Canada or elsewhere). Check out this comparison chart to see their key characteristics at a glance:

Service Name	Unlimited calling to US & Canada	Price *	Shared phone numbers	Additional phone numbers **
KrispCall	❌	$15 Per user per month	✔	$2 per number $4 for toll-free number only
RingCentral	❌	$30 Per user per month	✔	$4.99 per number
Nextiva	✔	$25.95 Per user per month	✔	Unclear
Dialpad	✔	$23 Per user per month	✔	$10
OpenPhone	✔	$19 Per user per month	✔	$5
Ooma	❌	Contact Sales	✔	$9.95
CallHippo	✔	$25 Per user per month	✔	Unclear
Aircall	✔	Contact Aircall	✔	$6
8×8	✔	Contact Sales	✔	$5
GoTo Connect	❌	$27 Per user per month	✔	$5 per number

Note📝: 

• *All pricing given in the blog is current as of the time of writing and may vary in the future, however, we keep each update regularly. All fees are per user per month, if paid monthly.
• **Information was obtained to the best of our abilities.

1. KrispCall: Best VoIP Provider in Canada

KrispCall is the leading Voice Over Internet Protocol (VoIP) provider in Canada that provides the most reliable, secure, and cost-effective telephony service for businesses of all sizes. Its cutting-edge features and integration capability make it stand out from the rest of the VoIP competitors.

Why It Was Our Favorite

KrispCall provides many features and tools for organizations looking for a reliable telephony solution. The user interface is straightforward to use and no features are wasted.

Best For

Whether your business is small or medium-sized, KrispCall can provide VoIP service to many types of businesses, including solopreneurs.

💻 Features

• Unified Callbox
• Call center and contact center software
• Click-to-call widget
• Intelligent call routing
• Call forwarding
• Call monitoring
• Contact Tags
• Call recording
• CRM integration
• Call filters
• Voicemail
• Interactive Voice Response(IVR)

💪 Pros

• 24/7 Customer support 
• CRM integration and installation are easy
• Worldwide access
• Virtual agents
• Advanced monitoring tools

🚫 Cons

• Limited Integration
• Windows, Mac, and Linux are not supported
• Requires stable internet connection

Pricing

Plan	Pricing
Essential	$15 Per user per month
Standard	$40 Per user per month
Enterprise	Custom Pricing

What Our Customers Say About KrispCall

“KrispCall allowed our business and our customer base to grow since we need a contact number. Its smooth and easy subscription and user interface were our reasons for choosing KrispCall. Most importantly, the customer service works at its best to help us with any troubleshoots we have.”
Berivan Birkan, Founder of TerraMavi

Also Read📖: 13 Best Canada Virtual Phone Number Providers of 2024

2. RingCentral

In second place on our list of business VoIP Canada is RingCentral, a cloud-based business phone system provider that offers messaging, calling, and video conferencing.

RingCentral offers toll-free numbers, local numbers, and vanity numbers from over 200 area codes.

With years of experience, they are dedicated to providing quality to their customers while also providing them with the tools they need to succeed.

💻 Features

• Call screening
• Call forwarding
• RingOut
• Multi-level IVR
• Call monitoring
• Live reports
• Call Analytics
• App Integration

💪 Pros

• Clear audio quality and stable web meetings
• Supports multiple devices and computers
• Unified team collaboration in one single platform

🚫 Cons

• Initial setup can be somewhat challenging
• Customer Support can be challenging due to the language barrier
• Expensive pricing plans and prices depend upon the user limit

Pricing

Plan	Pricing (may vary upon user limit)
Core	$30 Per user per month
Advanced	$35 Per user per month
Ultra	$45 Per user per month
Custom Pricing	Contact Sales

3. Nextiva

In our Top Ten list of best VoIP providers for small businesses in Canada, Nextiva rounds out our top three. Nextiva is an option you should not ignore. It offers a full-featured VoIP phone system alongside its productivity software, call center services, and SIP trunking products.

Nextiva is a popular voice-over-internet protocol (VoIP) service that offers unlimited calling in the United States and Canada. It also provides business numbers and faxing at no additional charge. Nextiva’s services provide abilities for collaboration, such as one-on-one texting and various group chat rooms.

💻 Features

• Call Recording
• Call Forwarding
• SIP Trunking
• Voicemail
• DND Mode
• Call Analytics
• Auto Attendant

💪 Pros

• Easy to use
• Good customer support
• User-friendly interface
• Cost-effective solutions
• Unlimited calls

🚫 Cons

• Poor scalability
• Occasional technical glitches
• Fluctuations in video call quality
• Can’t initiate SMS texts
• No MMS texting
• Some features are reserved for enterprise customers

Pricing

Plan	Pricing
Essential	Starting at $25.95/user/month
Professional	Starting at $30.95/user/month
Enterprise	$40.95/user/month

4. Dialpad

Continuing our list of Canadian VoIP providers, we have Dialpad, a reputable service noted for its user-friendly business meeting features. Let’s see how it compares to the other options on our list.

Dialpad has been a major competitor in the sector for quite some time. However, it has recently made tremendous progress by implementing artificial intelligence (AI) into its software, becoming one of Canada’s first internet phone businesses to do so. This integration seeks to provide users with unique assistance and support.

💻 Features

• Conversation insights
• Call transfer & Call routing
• Peer-to-peer HD video
• Contact Management
• Voice & IVR Recognition
• On-premise Gateway (OPG) solutions
• Omnichannel support
• Customer satisfaction (CSAT) survey

💪 Pros

• Affordable pricing plans
• Easy to set up and configure
• Works with desk phones, computers, and mobile devices

🚫 Cons

• Only supports 10 video conferencing participants
• Limited integrations than competitors
• Internal collaboration tools aren’t as robust as KrispCall
• Large delay when calls are forwarded to cell phones
• Customer service needs improvement

Pricing

Plan	Pricing
Standard	Starting at $23/user/month
Pro	Starting at $35/user/month
Enterprise	Contact Sales

5. OpenPhone

OpenPhone is in the middle of our comparison list of VoIP phone services in Canada. They market themselves as a complete business communication solution and provide connectivity whether you call Vancouver or Ontario, making them a realistic option for staying in touch with your customers.

OpenPhone goes beyond just offering a phone platform; it specializes in combining many communication methods. Their SMS feature is simple to use and effortlessly incorporated into the software, giving the impression that it was not an afterthought but rather a well-thought-out component of their business.

💻 Features

• Call Recording
• Voicemail to Text
• Advanced IVR
• Call Analytics
• CRM Integration
• Call Forwarding
• Call Transfers
• Number Porting

💪 Pros

• Easy to use and setup
• Affordable 
• Great User Interface
• Robust analytics
• Excellent collaboration tools
• Good audio quality

🚫 Cons

• No video conferencing
• No internal group chats or channels
• Cannot create hold queues
• Dropped calls
• No customizable ringtone
• Random bugs
• Slow number porting

Pricing

Plan	Pricing
Starter	Starting at $19/user/month
Business	Starting at $33/user/month
Enterprise	Contact Sales

6. Ooma

Ooma offers options for both household and commercial use, but we’ll concentrate on its business-oriented offerings.

With a diverse selection of solutions catering to both residential and commercial needs, you may wonder if Ooma lacks focus as a VoIP alternative. However, their large feature list reflects their dedication to producing a well-designed product.

💻 Features

• Call management
• Virtual Assistant
• Multi Ring
• Ring Groups
• Voicemail
• Call Forwarding
• Call Logs
• Virtual Extensions

💪 Pros

• Easy to use and setup
• User-friendly interface and implementation
• Clear voice quality
• Low cost

🚫 Cons

• Advanced features are only available on Ooma Premier
• Doesn’t offer call waiting
• Limited texting options
• Call quality needs improvement

Pricing

• Contact Sales ( Usually depends upon customer requirements )

7. CallHippo

Similar to KrispCall and other VoIP providers in Canada, CallHippo offers two separate services: one designed for call centers and another for office phone systems. Our focus here is on how CallHippo especially addresses office needs across Canada.

CallHippo has extensive experience in the VoIP services industry. They also provide unique services like Email Tagging, which distinguishes them as a company worth considering.

💻 Features

• Call forwarding
• Call distribution
• Call transfer
• Call tracking
• Call recording
• Voicemail
• Call analytics
• Call hold audio
• Team collaboration tool

💪 Pros

• Easy to set up
• Cost-effective
• Offers International calling
• User-friendly Interface
• Integration with other Business tools
• Offers 10 days free trial

🚫 Cons

• Call Quality Issues
• Dropped calls
• No customizable ringtone
• Random bugs
• Need Improvement in customer support

Pricing

Plan	Pricing
Basic	Starting at $0/user/month
Starter	Starting at $25/user/month
Professional	Starting at $40/user/month
Ultimate	Starting at $55/user/month

8. AirCall

Aircall, which operates in Canada and offers VoIP calling capabilities, includes all of the necessary tools to be considered one of the top VoIP phones in Canada.

Aircall values flexibility, which is shown in their services. One of their notable advantages is the ability to make simultaneous outbound calls, demonstrating their commitment to providing adaptive solutions.

💻 Features

• Call Routing
• Voicemail
• Smart IVR
• SMS Business Text Messaging
• Call Queuing
• Call Recording
• CRM Integrations
• Call Analytics

💪 Pros

• Easy to use
• User-friendly interface
• Seamless call routing
• Reliable for international calls
• Call recording and queuing features
• 24/7 support available by website, email, or phone

🚫 Cons

• Mobile app interface could be more user-friendly
• Price per user is high
• Occasional call quality issues
• Mobile app has connectivity issues
• Customer support needs improvement

Pricing

• Contact Aircall Sales Department

9. 8×8

8×8 is a Canadian VoIP phone company that specializes in various areas, including contact centers, business phones, and video meetings.

8×8 also stands out as an advanced system, offering a wide array of features, including unique ones like Conversation IQ.

💻 Features

• Call Analytics
• Call handling
• Unlimited calling
• Video conferencing
• Voicemail
• Auto attendant
• Unified dashboard

💪 Pros

• Affordable pricing
• Unlimited calling to at least 14 countries
• Access to many popular integrations
• Chat rooms and messaging for collaboration
• Private and public streaming of meetings through YouTube

🚫 Cons

• Can take time to learn how to use the system
• Expensive for small businesses compared to some competitors
• Some issues with the desktop app

Pricing

• Contact Sales Team

10. GoTo Connect 

Wrapping up our list is GoTo Connect,  a service that offers a variety of features, great customer support, and budget-friendly plans, and caters to businesses of all kinds.

With GoToConnect, you can choose between getting a virtual business phone number and transferring your old one. Along with outstanding phone call services in Canada, it also allows for video conferencing with clients and coworkers, broadening communication opportunities.

💻 Features

• Phone Calls
• Video Calls
• Instant Messaging
• Screen Sharing
• Conference Calls
• Desk-to-Desk Calls
• Video Conferencing

💪 Pros

• Easy to set up
• Cost-effective
• Offers International calling
• User-friendly Interface
• Integration with other Business tools
• Offers 10 days free trial

🚫 Cons

• Limited Integration
• The basic package limits video conferencing to four people
• Connection issue

Pricing

Plan	Pricing
Basic	Starting at $27.00/user/month
Standard	Starting at $32.00/user/month

Key Things to Consider When Choosing a VoIP Phone System in Canada

When selecting a VoIP phone system in Canada, you must evaluate several key factors to ensure that it fulfills your business’s specific needs. Here are some crucial factors to consider.

• Affordable Pricing Plan: Look for a system that fits your budget without sacrificing quality. You don’t want to break the bank, but you also don’t want to compromise on essential features.

• Cutting-edge Features: Think about what features you need. Do you want video conferencing, call forwarding, CRM Integration, or voicemail transcription? Make sure the system you choose offers the tools that will help your business thrive.

• Advanced Security: Make sure the VoIP system you choose has robust security measures in place to protect your sensitive data and conversations.

• Flexibility and Scalability: Your business might grow, so you need a system that can grow with you. Make sure the VoIP system is flexible enough to adapt to your changing needs and can easily scale as your business expands.

• Call Quality: This is crucial. You want your calls to be clear and reliable. Look for a system that prioritizes call quality, even if it means sacrificing some bells and whistles.

• Customer Support: If something goes wrong, you need to know you can get help quickly. Choose a provider with excellent customer support that’s available when you need it.

Why is KrispCall the best VoIP provider in Canada for your company?

Looking for a reliable way to keep your business connected? KrispCall has you covered. We offer top-notch VoIP phone systems designed to meet the needs of businesses like yours across Canada. Here’s why KrispCall stands out:

• Dependable Connections: With KrispCall, you can count on staying connected without any interruptions. Say goodbye to dropped calls and hello to reliable communication.

• Easy-to-Use Features: Our phone systems come packed with features that are simple to use and perfect for businesses of any size. From call routing to virtual receptionists, we’ve got everything you need to keep your business running smoothly.

• Clear Calls Every Time: Experience crystal-clear audio quality with KrispCall. No more static or background noise—just clear, professional conversations every time you pick up the phone.

• Affordable Pricing: Say goodbye to expensive phone bills with KrispCall’s affordable pricing plans. We offer transparent pricing with no hidden fees, so you can stay within your budget without sacrificing quality.

• Friendly Support Team: Need help? Our friendly support team is here for you 24/7. Whether you’re setting up your system or troubleshooting an issue, we’re here to make sure you have a great experience with KrispCall.

Are you ready to elevate your business conversations to the next level? For all of your Canadian VoIP phone needs, go with KrispCall.

Conclusion

In wrapping up, it’s clear that picking the right VoIP provider for your Canadian business matters. We’ve gone over the important factors like features, pricing, customer service, security, and scalability.

After checking out various options, KrispCall stands out as the best choice. It offers reliable service, easy-to-use features, clear calls, and great support—all at a fair price.

With KrispCall, your business can stay connected smoothly, enjoy hassle-free communication, and focus on what matters most: growing and succeeding.

Make the smart move for your business and choose KrispCall for your VoIP needs. It’s the simplest way to upgrade your communication and take your business to the next level in 2024 and beyond.

Don’t miss out on the opportunity to enhance your telephony solutions. Sign up with KrispCall now and take your business to new heights.

FAQs

1. How much does a VoIP provider in Canada cost?

A VoIP provider in Canada typically costs between $20 to $50 per user each month, depending on what features and services you need. However, with KrispCall, you can get a VoIP solution for just $15 per user per month.

2. Can I use a VoIP phone without a provider?

You can use VoIP phones without a provider, but there are some complications and limitations involved. However, you can use it by configuring it with a software-based solution such as Skype or Google Voice, which uses the internet to make calls.

3. Can a regular phone be used as a VoIP phone?

Yes, a regular phone can be used as a VoIP phone with an adapter that connects it to the internet.

4. Are VoIP phones available in Canada?

Yes, VoIP phones are available in Canada, are less expensive than traditional phones, and can be purchased from various retailers and online stores.

5. Can you use VoIP without the Internet?

No, VoIP requires an internet connection to function as it relies on transmitting voice data over the internet.

6. What is the best toll-free number provider in Canada?

Choosing the best toll-free number provider in Canada can vary depending on individual preferences and needs. KrispCall, RingCentral, and Dialpad are some of the most popular providers offering different features and pricing plans.