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Toll-free Numbers in Canada: How To Get One for Your Business

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Customer feedback is crucial for product refinement and service enhancement in today’s business landscape. Hence, many businesses in Canada and other countries have started using toll-free numbers to enhance customer interactions and collect valuable feedback. 📜 

A toll-free number 📱 enables customers to call businesses and ask questions without worrying about long-distance charges. Companies can collect large amounts of customer feedback by utilizing toll-free numbers.

Wondering how to get a toll-free number in Canada? If yes, then we’ve got you covered. ✅

💡 In this blog, we will discuss how companies can get a toll-free number in Canada, its advantages in business operations, and more.

So, let’s explore how to get a Canadian toll-free number.

🔑 KEY HIGHLIGHTS

  • A Canadian toll-free number is a phone number registered in Canada that allows callers to call without paying any charges.
  • To get a toll-free number from KrispCall, log in to your account, choose a Canada toll-free number, and make payment.
  • A toll-free number helps businesses enhance customer satisfaction, improve brand image, and many more.
  • At an affordable price, KrispCall offers a Canadian toll-free number with advanced calling features like call recording, call analytics, a unified callbox, and more.

What is a Canadian Toll-free number?

A Canadian toll-free number is a phone number registered in Canada that allows people (a callers) to call without paying any charges. The charge for a call is paid by the owner of the toll-free number ( receiver) on behalf of the caller.

Canadian toll-free numbers start with a three-digit prefix, such as 800, 833, 844, 855, 866, 877, 888, etc., followed by seven-digit numbers.

Likewise, the Canadian toll-free number is not limited to a specific geographical area or time zone. It allows a caller to call from 20 North American Numbering Plan (NANP) countries, including the United States, Canada, Jamaica, etc.

What are the advantages of using a Canadian Toll-free number?

The advantages of using a Canadian toll-free number are:

  • Cost-free communication: It allows customers to contact businesses without any charges. Businesses pay the charge of contact on behalf of customers. As a result, customers can communicate with companies at no charge whenever they encounter problems or have questions.
  • Customer convenience: Customers can reach the business with toll-free numbers. They can easily ask the company questions regarding its products and services without paying any charges.
  • Expand company’s reach: Canadian toll-free number enables targeting and serving customers across Canada, breaking geographical boundaries.
  • Strengthen brand image: Toll-free numbers allow customers to call anytime, which shows that companies are always ready to serve them. This boosts the company’s image and builds loyalty.
  • Memorable and Easy to Promote:  Toll-free numbers are typically shorter and easier to remember than local phone numbers. This makes them ideal for including in marketing materials and advertising campaigns.

How to get a Canadian Toll-free number with KrispCall?

Getting a Canadian toll-free number with KrispCall for business is very simple.

Here’s a straightforward step to acquire a Canadian toll-free number with KrispCall for your business.

Step 1: Visit the KrispCall website, sign up for an account, and log in.

Step 2: Once logged in, navigate to the Settings menu on the left side of the dashboard and click on it.

Step 3: Within the Settings menu, locate and click on “My Numbers” to access different types of toll-free numbers.

Step 4: Select Canada as the country and choose the toll-free number you prefer.

Step 5: Click the “Buy Number” button to purchase the desired number.

Step 6:  Follow the prompts to confirm your payment and complete the purchase process.

Why get a Canadian Toll-free number with KrispCall?

Acquiring a Canadian toll-free number with KrispCall offers more than just a number. It provides access to advanced cloud telephony features designed to benefit your business. Other reasons to get a Canadian toll-free number with KrispCall include:

  • Advanced Features: KrispCall toll-free number comes with various VoIP features, such as call forwarding, call transfer, call recording, call monitoring, CRM integration, IVR, etc.
  • Budget-friendly: KrispCall offers toll-free numbers at a budget-friendly price (only $4), ensuring you get advanced features without breaking the bank.
  • 24/7 Human Support: At KrispCall, we value our customers. That’s why we provide dedicated human support 24/7, so you can contact us anytime.
  • Shared Number: This feature of KrispCall enables team members to share toll-free numbers with each other easily. By sharing phone numbers, team members can collectively manage incoming calls more efficiently, ensuring that no call goes unanswered.

What are the features to look for in a Canadian toll-free number?

The features to look for in a Canadian toll-free number are:

  1. Call Forwarding: The call forwarding feature allows you to pass the incoming call to another phone number, so you never miss an important call from customers when you are busy. 
  2. Call Recording: This feature allows you to record unlimited phone calls, which helps you gain a valuable understanding of subject matters, improve agent performance, and enhance customer satisfaction.
  3. Interactive Voice Response (IVR): An interactive voice response (IVR) is an automated phone system that guides the caller to information or suitable agents and departments through pre-recorded voice prompts and keypad inputs.
  4. Voicemail to Email: This feature forwards voicemail messages received in a phone system to your email. Mail can be in audio or text form. With this feature, you don’t need to check your phone system for voicemail; you can get all your voicemail by email.
  5. Real-time Analytics and Reporting: This feature tracks various aspects of call data, such as call duration, missed calls, and incoming/outgoing calls. This data can be used to monitor customer behavior and agent performance.
  6. Conference calling: Toll-free numbers are great for hosting conference calls. They let you talk to up to 10 people simultaneously, making it easy to converse with many people simultaneously.

How does the Canada Toll-free number work?

The Canada toll-free number works just like calling any other phone number. You dial the number and get connected to the respective business. The major difference is that with a toll-free number, you can place a call without worrying about call charges, even from a landline phone. The company that owns the toll-free number pays for the calls, not the person making the call.

Likewise, dialing a toll-free number in Canada goes through a public switched telephone network (PSTN) and is forwarded to an interexchange carrier (IXC). IXC scans the owner of the toll-free number in the database and directs the call to that owner. 

Can I call 1800 numbers from outside Canada for free?

Yes, you can call 1800 numbers from outside Canada for free. You can call from 20 different countries in the North American Numbering Plan (NANP), including the United States, Canada, Jamaica, etc, for free.

How to choose the best Canadian Toll Free number for your business?

Choosing the best Canadian Toll-free number for your business requires considering the following factors:

  • VoIP Provider: This is the main factor to consider while choosing the best toll-free number. You should research and select the best VoIP provider, like KrispCall, to get a toll-free number at an affordable price.
  • Cost: When selecting a toll-free number, check the price. It must fit your budget.
  • Feature availability: A toll-free number provider must offer features your business needs, such as call forwarding, call recording, shared number, voicemail transcription, etc.
  • Customer Support: A toll-free number provider must be available for customer support anytime when you encounter issues. So, select the provider who has the best customer support.

How much does a Canada toll-free number cost? 

The cost of a Canadian toll-free number varies from provider to provider. Some FCC-approved providers charge around $15 or more per month for a toll-free number, plus an additional fee of $0.06 to $0.30 per minute for receiving toll-free calls. 

🔥 KrispCall provides toll-free numbers at an affordable price, just $4

KrispCall is your Canada Toll toll-free number partner

Getting a Canadian toll-free number for your business is a strategic investment that can significantly enhance customer communication, accessibility, and satisfaction.

KrispCall is the best toll-free number partner, providing customized toll-free numbers with advanced features at affordable prices. With KrispCall, you can enjoy features like call routing, call transfer, number porting, voicemail, global calling, call forwarding, IVR, real-time analytics and reporting, and many more.

Whether you’re a startup or an established enterprise, partnering with KrispCall for your Canada toll-free number can be a game-changer in enhancing your business’s accessibility and customer satisfaction.

FAQs

What is a 1-855 number?

1-855 is a toll-free number in Canada owned by a business that provides free call facilities to its customers.

What are the different types of Toll-free phone numbers in Canada?

The different types of toll-free phone numbers in Canada are:

  • Domestic toll-free phone number
  • Vanity toll-free phone number
  • International toll-free phone number

How much time it takes to get a toll-free number in Canada?

Getting a toll-free number in Canada may take a few hours to a few days, depending on the provider. However, KrispCall provides a toll-free number within a few hours.

Can I Get a customer vanity number in Canada?

Yes, you can get a customer’s vanity phone number in Canada.

Why do you require a 1-800 number in Canada?

In Canada, a business must have a 1-800 number to offer free calling facilities to its customers.

Is 877 a toll-free number in Canada?

Yes, 877 is a toll-free number in Canada.

Do you need to submit additional documents to get a Canadian toll-free number?

No, you don’t need to submit additional documents to get a Canadian toll-free number.

What is the difference between a toll-free number and a vanity phone number?

The difference between a toll-free number and a vanity phone number is that toll-free numbers allow customers to call without paying any charge. In contrast, a vanity number is a customized phone number that spells out a word, phrase, or acronym chosen by the subscriber.

Are toll-free numbers in the US and Canada the same? 

No, toll-free numbers in the US and Canada aren’t the same.

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Dinesh Silwal

Dinesh Silwal is the Co-Founder and Co-CEO of KrispCall. For the past few years, he has been advancing and innovating in the cloud telephony industry, using AI to enhance and improve telephony solutions, and driving KrispCall to the forefront of the field.

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