Introducing the KrispCall HubSpot Integration

  • Last Updated: 19 Apr 24
  • 8 min read
Introducing the KrispCall HubSpot Integration

Tired 😫of juggling between apps to access relevant interaction details during important calls 📞? Say goodbye to the hassle with our latest integration: KrispCall and HubSpot! 

KrispCall and HubSpot integration keeps all your contact details, call logs, and conversation history in one place, so you can access them anytime you like. There are several other benefits of KrispCall HubSpot integration.

👉 Read on to discover how this integration can transform your communication workflow

What is HubSpot?

HubSpot is a cloud-based free CRM software that helps businesses keep track of their relationships with customers. It stores all the important information about your customers, like their names, email addresses, and phone numbers, in one place. It also lets you keep track of your interactions with them, like emails you’ve sent or meetings you’ve had. This helps businesses stay organized and better serve their customers. 

HubSpot CRM also gives tools to manage­ sales pipelines, track de­als, and analyze data. This helps the sales and marke­ting team to see each de­al’s status and plan the next steps. 

HubSpot also offers marketing automation capabilities that allow businesses to automate various marketing tasks such as email campaigns, lead nurturing, social media posting, and workflow management.

We can say HubSpot is a digital platform for managing your customer relationships and sales process.

What are the Benefits of Integrating HubSpot with KrispCall?

Integrating HubSpot with KrispCall offers businesses of all sizes several benefits. Some of those benefits are as follows:

  • Keep communication efficient: KrispCall integration with HubSpot allows you to make and receive calls with each contact without switching between apps and tabs. Plus, you can also track all your call data in HubSpot and see how it affects sales and marketing.
  • Better account management: By integrating KrispCall with HubSpot CRM, you will be able to access all the telephony conversations, including call history, notes, voicemail, and recorded calls on the single dashboard. Thus, you can track your contacts and their interactions with your business faster.
  • Helps in faster onboarding of new team members: With KrispCall HubSpot integration, new team members can find detailed information about call profiles and customer histories in a single place. As a result, new team members can accomplish their tasks more quickly. Furthermore, managers don’t have to worry about their team’s training and onboarding.
  • Better prospect profiling: HubSpot offers a lead profiling feature where you can learn more about your prospects, such as their status and where they are in the sales cycle.  This helps the sales and marke­ting team to plan the next steps. 

How does KrispCall HubSpot Integration Work?

By integrating KrispCall with HubSpot CRM, you can easily manage your KrispCall and HubSpot contacts through a single platform. There is no need to switch between apps and tabs. This integration makes it easier than ever to keep in touch with HubSpot/KrispCall contacts.

Here’s how it works:

1. Sync your HubSpot Contacts

With the KrispCall HubSpot integration, your HubSpot contacts are automatically synced with KrispCall. This means you can easily access their info right in KrispCall when you’re making calls or sending messages. There is no need to add them as contacts in KrispCall manually.

If a HubSpot contact – contacts you, you’ll see their name with a HubSpot icon in KrispCall. Plus, any changes you make to contact details in either KrispCall or HubSpot will show up in the other one too. So you always have the most up-to-date contact info. 

2. Instantly Log Phone Activities

The KrispCall HubSpot integration automatically logs phone activities carried out on KrispCall within HubSpot. It means every activity done through KrispCall, like making or receiving calls, recording calls, taking call notes, leaving voicemails, and sending texts, is all stored in the right place in HubSpot for each contact.

This helps the sales and marketing teams keep track of their phone conversations with clients and prospects. Also, managers can see how much time their team spends on the phone.

Note: You can choose to log phone activities of a certain number only if you have purchased several numbers from KrispCall by making necessary changes in the “Connected Numbers” menu under the KrispCall-HubSpot integration tab.

3. Click to Call

One more thing you can do with KrispCall integration with HubSpot is call your contacts in HubSpot’s app with your KrispCall number through the click-to-call feature. This feature allows users to initiate calls directly from HubSpot quickly and easily with a simple click of a button. As a result, the calling process becomes streamlined.

Follow these steps to call HubSpot’s contact through the KrispCall app:

  • Select a contact you wish to call in HubSpot.
  • Upon selecting, you’ll be taken to the KrispCall app, where you can click “Call” to initiate a call.

🥳 Also Read: Best HubSpot Phone System Integrations for Smooth Calling

What are the steps to Get Started with HubSpot Integration?

You can get started with HubSpot integration by following these simple steps:

  1. First, log in to your KrispCall account and head to the “Settings” menu.
  2. Scroll down to select the “Integrations” option from the  “App Settings” menu.
  3. A new window will appear, displaying a list of CRM software and business tools that can be integrated with KrispCall. To integrate KrispCall with HubSpot, click on the “Connect →” button just below HubSpot.
  4. The HubSpot login window will now appear where you can log in or sign up for a new account. 
  5. Choose the HubSpot account you’d like to link with KrispCall and click Choose Account > Connect App.

Note: If you are already signed in and connected, you will be taken straight to the HubSpot integration page. 

  1. Once done, HubSpot will appear in the Active Integrations section. Now click on the toggle button to activate HubSpot.

You have now successfully integrated your HubSpot account with KrispCall. With this, you can make and receive calls, as well as track your call performance from HubSpot. Contact our support team via chat, phone calls, or email if you have any questions.

👉For a more detailed integration guide, check out: How to Integrate Your HubSpot Account with KrispCall

What can I do with KrispCall & HubSpot Integration?

You can do many things with KrispCall and HubSpot integration, like syncing your contacts between KrispCall and HubSpot, making calls to HubSpot contacts directly from KrispCall and vice versa, and many more.

1. Keep Track of your Call Details Easily

With KrispCall HubSpot integration, you can easily keep track of your call details. This integration automatically logs call details carried out on KrispCall, like incoming and outgoing calls, missed calls, received calls, transferred calls, etc, in the right place in HubSpot for each contact.

2. Sync your contact seamlessly with KrispCall & HubSpot

You can set up two-way contact syncing between HubSpot CRM and KrispCall. With this syncing in place, if you add a lead or contact to one system (KrispCall/HubSpot), it’s automatically added to the other (HubSpot/KrispCall). This combined history of contact information in both platforms prevents delays in productivity that often occur in non-integrated call management.

3. Always Know Your Caller Identity

KrispCall + HubSpot integration automatically syncs KrispCall’s phone records with HubSpot. This means that even if the contact information is stored in HubSpot but not KrispCall, you will still be able to view caller info, like name and caller ID, right from the KrispCall app. This way, you’ll always know who’s calling so you can provide personalized service. 

4. Make your Communication Better with Inbuilt Click-to-Call Functionality

You can leverage the benefits of click-to-call functionality by integrating KrispCall with HubSpot CRM. With this feature, you can make and receive calls from leads and prospects within the HubSpot CRM in a single click without having to switch between apps. Making calls to your prospects will be easy, and you’ll be able to get in touch with them on time.

What is the cost of KrispCall HubSpot Integration?

The cost of KrispCall HubSpot integration is zero. It means you can connect your HubSpot account with KrispCall for free of charge. However, you must be enrolled in one of the three available pricing plans to reap the benefits of KrispCall and HubSpot integration.

KrispCall offers three pricing plans, which are as follows:

  • Essential: $15/user/month
  • Standard: $40/user/month
  • Enterprise: Custom

Know More About HubSpot Integration

If you want to know how to integrate KrispCall with Hubspot effortlessly, then watch this video.

By the end of this video, you will be able to sync data between KrispCall and HubSpot, automatically log all your call details in HubSpot, and properly use the tools that facilitate personalized and efficient communication to improve customer experiences.

Arun Chaudhary

Arun is SEO Analyst at KrispCall. He has written in extensively in the field of cloud telephony and call center solutions.

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