In today’s competitive business world, companies are always looking🧐 to improve their operations, customer interactions, and overall productivity. One best ways to achieve these goals is by integrating business communication tools with Customer Relationship Management (CRM) platforms. That’s where the KrispCall and Bitrix integration comes in.
KrispCall is a cloud telephony platform that offers advanced VoIP services, while Bitrix is customer relationship management software. Together, they create a synergy that can revolutionize business operations.
In this blog, we will explain why now is the right time✅ to invest in KrispCall and Bitrix Integration and how it benefits your business.
Let’s get started.👍
🔑KEY HIGHLIGHTS
- Bitrix KrispCall Integration links Bitrix with Krispcall for effective communication.
- This integration allows Bitrix users to access KrispCall’s features, such as call recording, Unified Callbox, auto attendant IVR, and many more within the Bitrix CRM interface.
- With KrispCall and Bitrix24 integration, businesses of all sizes can enhance communication, simplify operations, and optimize collaboration and data exchange.
What is Bitrix KrispCall Integration?
Bitrix KrispCall Integration allows users to link🔗 Bitrix accounts with KrispCall for effective communication and customer management. With this integration, Bitrix users can access KrispCall’s advanced call management features within the Bitrix24 account.
This means that they can make and receive calls easily and manage various telephony communication channels within the Bitrix platform.
Some of the powerful features that one can get with Bitrix KrispCall integration include caller ID, auto logging, two-way contact syncing, and real-time call analytics.
Why Now Is the Right Time to Invest in KrispCall and Bitrix Integration?
Businesses can effectively manage customer relationships through KrispCall and Bitrix integration. By combining KrispCall’s advanced features with Bitrix’s CRM features, a company can boost🚀 its interaction with customers and ensure smooth operations.
The following are some of the key benefits gained by integrating KrispCall and Bitrix:
1. Easy & Quick Setup
KrispCall and Bitrix integration can be quickly set up in a few steps. It doesn’t require additional tools and technical expertise. By following simple steps, businesses can link two platforms, enjoy countless benefits, and save time and resources.
To set up KrispCall and Bitrix integration, first log in to your KrispCall account and authorize your Bitrix24 account. Then click “Connect” and turn it on. Now, you can explore the numerous advanced features of KrispCall. You can disconnect it whenever you want.
2. Automates Numerous Tasks at a Low Cost
KrispCall Bitrix integration offers valuable workflow automation facilities. It automatically syncs🔄 contact details between the two platforms. When a contact is added to one platform (KrispCall/Bitrix), it is automatically reflected in the other (Bitrix/KrispCall).
Further, it automatically records call details, including duration, notes, and recording in the respective contact details whenever they occur. This automation eliminates the need to enter those data manually. As a result, employees can focus on more strategic activities rather than be involved in repetitive tasks.
It not only increases performance efficiency but also saves on potential costs💸 and resources associated with manual data entry and management.
3. Provides Efficient Data Handling
KrispCall Bitrix integration provides necessary customer data that helps to improve customer experience. It collects customer interaction data and stores the data correctly within Bitrix24’s CRM system.
This stored data provides valuable insights about customers to sales and marketing teams, which can be used in the decision-making process in business.
4. Supports Personalized Customer Service
With integration, agents can access the customer’s data and information, which is stored in the Bitrix CRM system. It provides detailed information such as customer’s history, preferences needs, and demands to the sales and marketing teams.
Knowing a customer’s history supports enables agents to provide personalized customer service. Personalized customer service enhances the customer experience and increases📈 satisfaction levels.
5. Integration Available on all KrispCall Plans
KrispCall supports integration with Bitrix CRM, regardless of whether you choose👉 the Essential, Standard, or Enterprise plan. KrispCall ensures that organizations of all types and sizes can enjoy the benefits of integration.
In addition, KrispCall integration enhances customer interaction and helps with CRM functionality without extra effort and charges.
Final Thoughts
KrispCall and Bitrix integration offers numerous benefits and opportunities to businesses of all sizes. It enables agents to access features like call recording, auto attendants, IVR, make and receive calls, etc., within the Birtix dashboard. This integration also automates numerous tasks and saves employees time and effort.
The best part is that this integration can be easily set up without investing in additional costs. So, what are you waiting for? Invest in KrispCall and Bitrix integration right now and gain a 360-degree view of customer data, gain a competitive advantage, and change how you do business work😎.
