10 Best Phone Systems for Churches and Ministries in 2024

  • Last Updated: 13 Mar 24
  • 13 min read
Best Phone Systems for Churches and Ministries

Church leaders have a lot of responsibilities, and one of the most important is making sure that their congregation can connect with each other and with God. 

Likewise, ministries focus on handling governmental duties daily and they need to connect with their leaders, government employees, and departments to complete the job properly on time.

One way to do that is by choosing one of the best phone systems for churches and ministries.

Church and ministry leaders have many decisions to make when it comes to choosing the right telephone system.

There are many factors to consider when making this decision, such as the size of your church, the type of ministry, and your budget.

This guide will walk you through the process of choosing the best phone system for your church or ministry. We’ll start by discussing the various types of phone systems. 

Then we’ll go over the factors you need to consider when making your decision. Finally, we’ll recommend a few of the best phone systems for churches and ministries.

What is a Phone system?

A phone system is a network of interlinked phone lines that are used to handle both incoming calls and outgoing calls. Each user has his or her own separate phone line connection. It includes sophisticated capabilities such as call transferring, call recording, call routing, automatic voice message system, etc.

Get Reliable Phone System For Churches & Ministries

Get reliable phone system for churches & ministries with feature-rich services for personal and business use in over 100+ countries at the most affordable price.

Select numbers :

What are the types of Phone Systems for Churches and Ministries?

Over the years, telephone systems have seen numerous technological advancements. There are three primary types of church phone systems used by churches and ministries around the world today. They are as follows:


The Plain Old Telephone System (POTS) uses actual copper wires to transmit analog voice. These wires give electricity to the phone and also a connection to the switching system of your phone service provider.

POTS is still considered a classic landline phone system today. It is necessary to use a fixed telephone device to dial the destination phone number.

2. PBX

A private phone network system is known as Private Branch Exchange(PBX). It is either analog or digital. It facilitates a company to handle internal and external communication. There are multiple local lines attached that can be used to switch between phone calls. 

👉 Check Also: PBX to VoIP Migration Checklist 📃✅

3. VoIP

Voice over Internet Protocol (VoIP) allows you to send digital voice over the internet. It turns voice data into a digital signal. After that, it compresses the signal, and then sends it via the internet to the destination.

For placing inbound calls and receiving outbound phone calls using a stable internet connection, the VoIP service provider demands a compatible VoIP desk phone device or softphone. 

Which phone system to choose for Churches and Ministries?

The VoIP phone system is the ideal solution for churches and ministries. It meets all of the requirements for a phone system including remote accessibility, affordability, security, and dependability. It also has additional capabilities that let churches and ministries monitor all of their calls.

Why Churches and ministries Should Invest In VoIP Phone Systems?

Effective business communications are important for each workday, regardless of the size or specialty of the organization. People must be mobile and flexible in order to attend customer meetings and conference calls.

Everybody can fully comprehend and use VoIP phones. On their business line, ministers should be allowed to call both inside and outside the office. Church telephone systems provide their own smartphones to make phone calls with VoIP softphones.

Ministries are super important in handling governmental works. Ministry phone service providers acknowledge the importance of a secure connection for privacy. 

Furthermore, church members and ministries require voicemail, conference calls, and call-waiting facilities to maintain complete control over their work and complete it on time.

Which VoIP phone system should churches and Ministries consider?

There are a variety of VoIP phone systems commercially available. Nevertheless, numerous things must be considered when determining which platforms are suitable.

While choosing VoIP phone systems, we took into account the following factors:

  • Necessary features and services
  • Affordable pricing plans
  • Positive and honest public reviews
  • Clean and seamless User Interface
  • Dependable customer support

We’ve prepared a list of popular cloud-based phone systems for churches and ministries to make things easier for you. Let’s take a quick look at each of them.

1. KrispCall: Secure & Affordable Cloud Phone System 

KrispCall, a sophisticated virtual cloud phone system, is at the top of our list. It is an all-in-one platform for all business communication needs of any industry.

KrispCall offers a unified callbox, which is a unified dashboard. The dashboard consolidates all of your church client conversations, voicemails, client’s contact information, and call records into one convenient location.


Its web interface, mobile softphones, and desktop applications make it simple to make and receive outgoing and incoming calls.

KrispCall is an amazing solution for corporate communication because of its numerous robust features. Its popular features include intelligent call routing, IVR system, CRM integration, call recording, and call analytics.

KrispCall provides virtual phone numbers for 100+ different countries. Virtual phone numbers can help ministries and churches reach out to clients in different countries. Overall,  KrispCall is a low-cost and effective business telephone system.

Schedule Free KrispCall demo now.

KrispCall Features:

KrispCall Free Demo : Schedule Free KrispCall demo now.

KrispCall Pricing Plans: Starts at USD 15/month.

2. Ooma Phone

For churches and ministries, Ooma is regarded as a simple, cheap, and quick solution. Ooma provides a customizable, scalable, and collaborative platform for internal and external communication.

With a simple set-up that requires no contracts or long-term commitments, Ooma Office gives you the freedom to have an unlimited number of business lines without signing a contract or any long-term commitments.

Ooma offers a full collection of standard phone features to ensure a smooth calling experience. call parking, Virtual receptionists,multi-site access, etc. are some of its phone features.

Ooma Features:

  • Automated Attendant
  • IVR
  • Call Recording
  • Unified Communications
  • Call Transfer
  • Video Conferencing
  • SIP Trunking

Ooma Trial period: Total of 60 days only

Ooma Pricing Plans: Starts at USD 19.95/month

3. Vonage

Vonage is the best option if you are looking for a long-term plan for churches and ministries. Vonage has progressed from providing internet phones to providing modern cloud-based phone systems.

Vonage is a clear and simple provider of cloud phone services. It includes VoIP functions such as call filtering and forwarding. It works with churches and ministries to provide powerful virtual assistants.


Vonage has a decent price structure with additional fees for add-on services. Overall, it has a wide range of features to use and built an appropriate business phone system as per your requirements.

Vonage Features:

  • Call forwarding
  • Virtual assistant
  • CRM integration
  • Call screening
  • Call monitoring

Vonage Trial period: Total of 14 days only

Vonage Pricing Plans: Starts at USD 19.99/month

4.  Nextiva

Nextiva is a very popular VoIP phone system that combines corporate communication with mobile apps and automated workflows.

Nextiva helps churches and ministries communicate with their clients and build closer relationships with them.

nextiva best business phone software 2021

It integrates all communication methods into a unified platform including phone calls, video calls, messaging, and real-time conversations.

This allows churches and ministries to acquire access to client data in order to provide excellent customer service and meet objectives.

Nextiva Features:

  • Automated Attendant
  • Activity Dashboard
  • Call Reporting
  • Auto-Dialer
  • Call Recording

Nextiva Trial period: Total of 30 days only

Nextiva Pricing Plans: Starts at USD 18.95/month

5. Alliance Phones

Alliance is a powerful and trusted phone system for churches and ministries in the United States. Each of the solutions it offers is tailored to meet each user’s individual needs. All of its aspects are guaranteed to be dependable, usable, versatile, and cost-effective.

While other phone systems claim to provide excellent corporate services, Alliance Phones is a business-only service provider that does not provide residential services.

Alliance Features:

  • Access Controls
  • SIP Trunking
  • Call Recording
  • Unified Communications
  • IVR
  • Call Routing

Alliance Trial period: Total of 30 days

Alliance Pricing Plans: Starts at USD 19.97/month

6. Freshdesk

Freshdesk is one of the best virtual customer service platforms that enables churches and ministries to provide exceptional customer service.

Freshdesk makes it simple for churches and ministries to automate workflows, track SLAs, deliver self-help, and measure KPIs so they can provide the best possible service to their clients. It also includes pre-installed technologies such as an AI-powered customer service chatbot.


FreshDesk is a fantastic method to link your CRM and helpdesk systems. Churches and ministries can get real-time data thanks to the system’s comprehensive reporting and analytics. It has virtual phone numbers for more than 90 countries.

It enables you to easily manage both incoming and outgoing phone calls. Agents can also quickly set up help stations without the need for additional telephone equipment.

Freshdesk Features:

  • Automated Routing
  • Appointment Management
  • Collaboration Tools
  • Case Management
  • Content Management
  • Community Management

Freshdesk Trial period: Total of 21 days only

Freshdesk Pricing Plans: Starts at USD 18/month

7. Dialpad

Clearly, Dialpad is a popular virtual phone platform that combines call, video, text, and conference call features into a single app. Dialpad’s technology gives a basic AI interface to all employees and clients via effective transcriptions, mentoring live operators, and sentiment analysis.


At any time, churches and ministries can easily communicate with people by providing a wonderful calling experience. It helps the program run more smoothly by providing seamless third-party app integration. Its adaptable features can also be tailored to the organization’s specific needs and goals.

Dialpad Features:

  • Call transcription
  • CRM integration
  • Number porting
  • Click-to-call
  • Call recording
  • Custom routing

Dialpad Trial period: Total of 14 days only

Dialpad Pricing Plans: Starts at USD 15/month

8. Grasshopper

Churches and ministries can demonstrate professionalism by using Grasshopper‘s cloud phone system to connect with people. It provides a comprehensive set of fundamental features and services at a low cost.


Grasshopper offers mobile apps and desktop programs that allow users to connect from anywhere in the world. It helps ministries develop their public image by providing local numbers, toll-free lines, and vanity phone numbers for giving fast services.

It assists you to give agents and departments the phone extensions they need. It emails recorded voicemails to your inbox automatically.

Grasshopper Features:

  • Call Routing
  • Voicemail
  • Automated Attendant
  • Virtual Extensions
  • Call Analytics
  • Fax Management
  • IVR

Grasshopper Trial period: Total of 7 days only

Grasshopper Pricing Plans: Starts at USD 26/month

9. RingCentral

RingCentral is one of the top business phone services that is used by most churches and ministries around the world. It’s a unified cloud phone solution for any organization with a broad collection of features and services. It’s simple to use while also offering a variety of VoIP and collaborative capabilities.


RingCentral’s subscription levels for churches and ministries include a range of advanced features and services. It allows businesses to obtain frequent updates and current statistics describing the status of their operations.

RingCentral is simple to set up and offers versatile appeals to organizations of all sizes. It’s a cloud-based solution that provides you with phone rental services.

RingCentral Features:

  • Call screening
  • Call monitoring
  • Multi-level IVR
  • Live reports
  • RingOut
  • Call forwarding

RingCentral Trial period: Total of 15 days

RingCentral Pricing Plans: Paid plan depends upon the organization’s requirements

10. 8×8

8X8 is a popular cloud-based phone system for churches and ministries. It assists you to communicate with people more effectively and quickly with 8X8’s superior customer service and High definition of calling.

8×8 provides faultless call activity logs and AI-powered voice analytics. It improves corporate communication efficiency. It also benefits a variety of churches and ministries by improving customer service through a flexible solution that operates at any time or in any location.


The system has complex features like extension dialing, call forwarding, intelligent call routing, auto-attendant, and more. It allows organizations to integrate it with third-party applications.


  • Call Monitoring
  • Auto-Dialer
  • Call Routing
  • Automatic Call Distribution
  • Event-Triggered Actions
  • File Sharing

8×8 Trial period: Total of 30 days only

8×8 Pricing Plans: Starts at USD 12/month

How To Choose The Right VoIP Service Provider For Your Church Needs?

There are many cloud-based phone systems available that can handle VoIP calls effortlessly but churches and ministries must pick which platform is best for them. In general, churches and ministries must go through the steps given below when choosing one:

Step 1: Understand what churches and ministries require on their phone system

Step 2: Shortlist the phone system with necessary features and services

Step 3: Compare pricing plans and pick the most appropriate one.

Step 4: Look at public reviews

Step 5: Sign up for the trial period

Step 6: Purchase the phone system if it meets your needs.

Conclusion: The best phone system for churches and ministries is…

Technologically speaking, churches and ministries must have a phone system in their offices to manage all inbound and outbound phone calls. They place a high value on the growth of people and society.  That means having a secure, robust, versatile, and dependable VoIP phone service is a must. 

Every VoIP phone platforms are excellent in their own right. Among them, KrispCall is one of the excellent solutions if you’re seeking a medium ground where you can obtain all the calling solutions at a fair price.

KrispCall appears to have a simple dashboard at first glance but it is packed with sophisticated features and solutions. It provides you with a platform to tailor the phone system to the specific demands of churches and ministries. 

The nicest part about KrispCall is that you’ll never lose track of your contacts or their information. Its user-friendly unified callbox gives you a fantastic calling experience. Not to mention, it provides mobile applications for Android and iOS.

Advance your Churches Calling Experience with KrispCall Today!

Arun Chaudhary

Arun is SEO Analyst at KrispCall. He has written in extensively in the field of cloud telephony and call center solutions.

Related Blogs

Best Free International Calling Apps

Are you exhausted due to expensive international call charges 💰? Are you Searching for affordable..

27 Feb 24
18 min read
Gamification in Contact Centers: Secret to Motivating Agents & Maximizing Productivity

Employees are motivated either internally or externally.  Do you agree with this? 🧑 ❓ When..

15 Dec 21
8 min read
What is an Enterprise Phone System & Why do you need it for your business?

There have been many positive outcomes of the digital age, far beyond technological development. It..

18 Jan 23
9 min read