Best Enterprise VoIP Solutions Providers

  • Last Updated: 16 Jan 24
  • 13 min read
Best Enterprise VoIP Solutions Providers

Chasing down employees all over the building/department for a quick huddle? Struggling to connect with clients and remote teams across cities?

Break free from geographical borders 🌎 and communication silos!

Welcome the power of Enterprise VoIP. Host instant audio/video meetings, collaborate in real-time, and connect your entire team or clients – no matter where they are.

In this blog, you’ll find the best enterprise VoIP solution providers to grow your business communication, optimize collaboration, and boost overall productivity within your organization. 

🗝️ KEY HIGHLIGHTS 

  • We compared features, considered top customer reviews, and compiled a list of best-enterprise VoIP solutions providers.
  • KrispCall is recommended as the best VoIP service provider offering the best-advanced features like a unified callbox, virtual phone numbers, call forwarding, and many more.
  • RingCentral’s VoIP enterprise offerings are known for their feature set and scalability. 
  • Must check prices, book free demos, try the free trial, and look at customer reviews and long-term support before choosing a phone system for your larger organization.

Let’s get started!🌟

What is an Enterprise VoIP Phone System? 

An Enterprise VoIP (Voice over Internet Protocol) phone system is a communication solution designed for large-scale businesses and organizations.

What is enterprise VoIP phone system

It’s a modern phone system that replaces old phones by saving lots of money and boosting profits at the same time. Enterprise VoIP systems optimize business efficiency through internet-based technology.

For example, the KrispCall Cloud-based VoIP phone system is an example of an enterprise phone system that can manage business communications for large and international multi-location businesses. 

In the present context, businesses choose Enterprise VoIP for better interaction efficiency and global digitalization as they have to make international calls or local calls to their customers for qualifying leads and other business purposes. 

What are the benefits of an Enterprise VoIP System?

The Enterprise VoIP system brings new dimensions of communication efficiency, cost-effectiveness, and adaptability to the evolving business environment.

These are the benefits you’ll receive from an enterprise VoIP phone system:

  • Cost Savings: Enterprise VoIP phone systems offer more cost-effective communication solutions and reduce expenses related to long-distance and international calls.
  • Remote Work Support: Enterprise VoIP allows employees to connect to the system from anywhere with an internet connection by supporting remote work and business continuity.
  • Improved Collaboration: Features like video conferencing and instant messaging contribute to enhanced collaboration among team members.
  • Enhanced Productivity: Integration with business applications can streamline workflows, contributing to increased productivity within the organization.
  • Geographical Independence: Employees can connect to the VoIP system regardless of their physical location, promoting geographical independence.
  • Quality of Service (QoS): VoIP systems prioritize voice traffic, ensuring high call quality and minimizing delays for a better user experience.
  • Security Measures: VoIP systems implement security protocols like encryption and firewalls to protect voice data and ensure communication confidentiality.

The 10 Best Enterprise VoIP Solution Providers in 2024

Several enterprise VoIP providers are available in the market, but not all align with the custom needs of the business requirements.

Here, we have listed the top Enterprise VoIP Solution Providers based on the following criteria: 

  • Modern features
  • Customer reviews and testimonials
  • Business-centric solutions
  • Call quality 
  • Customer support
ProvidersTop Features
KrispCallGlobal Numbers, Call Center Software, Unified Callbox, Call listing, Third-party integrations
Ring CentralSecurity and Compliance, Customer Support, Scalability
NextivaSpecialised sales support, Third-Party Integration, Voice data analysis, Automation for productivity
Google VoiceGross platform calling, Voicemail Transcription, Integration with Google workspace, robust security measures
Dial PadTrust and Privacy assurance, Cross-Platform Support, Automated call handling, Internal Team Communication
ZoomScreen Sharing, Waiting Room Management, Meeting recording and Sharing, Audio Muting 
Intermedia UniteResponsive Customer Support Stable and dependable  Infrastructure, Scalability
GrasshopperIntegrated Communication Tools, Full Virtual Phone System, Multi-Channel Assistance, Scalable Infrastructure 
Cloud TalkAutomated workflows, Built-in Analytics Tools, Customized Communication Environment, Customer-centric Communication
VonageClear Voice Calls, Video Calls for personal Interaction, Conference Call Capabilities

1. KrispCall

KrispCall is one of the best enterprise VoIP solution providers in the market trusted by thousands of business owners worldwide. The affordable pricing feature of KrispCall makes it fit for both big and small-scale businesses

KrispCall an enterprise phone system

You can experience call transfers and crystal-clear audio quality with KrispCall’s cutting-edge enterprise VoIP solution. 

Call queues, conference calling, multi-level auto attendants, and other advanced features that facilitate seamless call routing and collaboration can help you support a large user base and handle a higher volume of calls. 

KrispCall VoIP Enterprise Phone System Helps You With 

  • Global reach: KrispCall ensures secure international numbers and offers flexible call routing, facilitating seamless collaboration across borders.
  • Powerful insights: For seamless cross-border cooperation, KrispCall provides safe international numbers and guarantees a seamless call routing experience.
  • Automated Call Handling: Multi-level auto attendants, call queues, and conference calling to manage inbound and outbound calls efficiently.
  • Hosted VoIP Solution: With KrispCalls VoIP solutions, you get virtual numbers, reliable call forwarding, and personalized voicemail that are seamlessly integrated with auto-attendant features.
KrispCall Pricing: Contact sales team

What Customers Say about KrispCall Enterprise Cloud Phone System?

“ Was a bit skeptical about upgrading to VoIP but the team at KrispCall was great. We got the    Enterprise Plan and they got us all the features we needed to shift our PSTN contacts to KrispCall. Pricing was reasonable, and faced very few problems that the team resolved quite fast.”

 –  Faizi Rahardian, Chief Operations Officer

We have been getting several calls from the company website. Our sales team is happy to talk to potential clients who call from the website. Overall satisfied with the service.

  Noah Williamson, Growth and Strategy Consultant

Pricing: Contact Sales Team for Enterprise

👉 Book a Free Demo

2. Ring Central

RingCentral’s VoIP enterprise offerings are known for their feature set and scalability. It provides a platform for communication that combines messaging, video, voice, and teamwork tools.

ringcentral

Using Ring Central you can make inbound and outbound calls from anywhere. Furthermore, it offers you call features like call forwarding. Call recording, and voicemail to email.

This makes it possible for teams to collaborate and communicate without interruption, no matter where they are located.

RingCentral has the advantage of being scalable to meet the demands of any size business, from start-ups to multinational corporations. The platform is made to expand with businesses and change to meet their needs.

Features of Ring Central 

  • Adaptable to the size and growth of businesses.
  • Automated receptionist for call routing.
  • Efficiently manage and distribute incoming calls.
  • Host virtual meetings with multiple participants.
  • Provides large businesses with enterprise-grade features and unified communication tools
  • Provides support for international offices and remote teams with global communication capabilities and international calling features.
  • Integrates talk, text, chat, and video in one platform and allows your team to focus and collaborate seamlessly.

Pricing: Contact Sales Team

3. Nextiva

Nextiva is a Business cloud-based communication and collaboration solution. They provide business phone services, video conferencing, VoIP (Voice over Internet Protocol) phone systems, also other communication tools.

nextiva

The goal of Nextiva is to assist companies in enhancing teamwork and their communication infrastructure. Furthermore, it effectively manages ongoing discussions and interacts smoothly with customers and teams through user-friendly solutions. This powerful tool simplifies the management of conversations and ensures an efficient and cooperative experience.

Features of Nextiva

  • Specialized tools to support sales processes and enhanced customer reaction
  • Allows various third-party applications and services for workflow integration.
  • Voice data analysis tools offer insightful information about speech patterns.
  • Automated procedures to boost productivity and decrease manual labor
  • Tools and features to ensure efficient and high-quality service delivery.
  • Implementation of an Enterprise VoIP PBX enhances the effectiveness of communication and promotes seamless cooperation.

Pricing: Contact Sales Team

4. Google Voice

You can place and receive calls using Google Voice from anywhere at any time, and it works flawlessly on smartphones and the Internet. Like Nextiva Google Voice improves communication effectiveness by using cutting-edge VoIP software.

Google Voice

 Both voice services, voicemail transcription, and simple navigation are designed to keep you connected and save time. 

Its cutting-edge VoIP software ensures effective communication and gives users access to features like voicemail transcription.

Features of  Google Voice

  • Allows users to make calls and receive calls from smartphones and web browsers.
  • Provides voicemail transcription features that convert voicemail messages into text messages for a quick review
  • Google Voice integrates with productivity tools within Google Workspace that enhance overall word efficiency.
  • It has strong security features that protect organizations from cyber attacks and ensure a secure communication environment

Pricing: Contact Sales Team

5. Dial Pad

With its AI-powered Customer Intelligence Platform, AI Contact Center, AI Sales Center, AI Voice for business phone systems, and AI Meetings for video conferences with integrated transcriptions Dialpad offers solutions for both small and large businesses. 

dialpad

Dialpad is commended by a wide range of enterprises for its cost-saving features and industry-leading position. 

To improve team and customer conversations, the platform offers real-time transcription, sentiment analysis, live coaching, predictive CSAT, and more features. With constant feature and product acquisitions, Dialpad’s steady dedication to product innovation is clear.

 A brief tour that highlights ROI calculations, news, partnerships, and community impact programs highlights this dedication. Acknowledged as a G2 leader in numerous categories, 

😃 Try Free Demo

Features of Dial Pad

  • Well-established policies ensure trust and privacy.
  • support for several operating systems, such as iOS, Android, Windows, and Mac.
  • automated system that answers calls and routes them according to their needs
  • Features for internal team communication through messaging.
  • a platform for integrating tools and applications from third parties.

Pricing: Contact Sales Team

6. Zoom

One of the enterprise service providers Zoom is a versatile communication platform that brings people together to promote collaboration in various environments such as from boardrooms and classrooms to operating rooms and beyond.

zoom

Zoom enhances connectivity in formal boardroom discussions, interactive classrooms, or critical operating room scenarios.  It mainly focuses on simplifying communications, making them more accessible and user-friendly. 

Features of Zoom

  • Allow you to share your screen with the other participants while doing meetings, presentations, or group projects.
  • It has a feature of a waiting room that manages participants by placing them before allowing them to join the meeting.
  • You can record the meeting for the absent candidates also you can share it.
  • It has the feature of Mute audio that enables you to mute the audio to control the background noise.

Pricing: Contact Sales Team

7. Intermedia Unite

Being a leading VoIP solution for businesses, Intermedia Unite offers a business-focused communication platform that expertly combines messaging, video, voice, and collaboration tools.

intermedia

It integrates diverse communication channels into a single cohesive hub to promote effective corporate communication that ensures the messages, voice, and video calls, and teamwork happen without a snag on the platform.

Features of Intermedia Unite 

  • It has features like HD audio quality and customizable call routing that are specific to Intermedia Unite’s VoIP phone solutions.
  • Quick advice, assistance with troubleshooting, and optimization from a responsive customer support team.
  • stable and dependable infrastructure to reduce unreliability and guarantee constant connectivity.
  • Can expand the communication infrastructure to meet expanding business requirements.

Pricing: Contact Sales Team

8. Grasshopper

Grasshopper presents affordable solutions specifically crafted for small businesses. 💡Gain access to a comprehensive virtual phone system at a budget-friendly cost, empowering your business with professional communication tools without breaking the bank. 

grasshopper

Furthermore, it has features like Custom greetings, extensions, call handling, and other feature-rich offerings. Grasshopper is all designed to improve your communication capabilities at a cost that fits into small business budget constraints.

Features of Grasshopper

  • Grasshopper is integrated with Voice, messaging, and collaboration tools
  • Advantage of a full virtual phone system with personalized greetings, extensions, and effective call management.
  • Provides advantage of round-the-clock phone, email, Twitter, Facebook, and chat assistance.
  • Grasshopper’s scalable infrastructure is built for enterprise growth and can be adjusted to meet changing business requirements.
  • Its features can be customized to meet specific enterprise requirements.

Pricing: Contact Sales Team

9. Cloud Talk

With its automated processes, built-in analytics, and workflow-smoothing design, Cloud Talk enables businesses and organizations to maximize productivity and call efficiency.

cloudtalk

With more than 70 features and a wide range of CRM and helpdesk tool integrations, CloudTalk is a feature-rich platform. Cloud talk is designed with automated processes and includes built-in analytic features.

Features Of Cloud Talk

  • CloudTalk optimizes processes with automated workflows by reducing manual efforts and enhancing operational efficiency.
  •  Features like Built-in analytics tools offer insightful information for strategic decision-making and performance optimization.
  • With Cloud Talk With the help of the platform, companies can improve customer satisfaction in a customized and effective communication environment.
  • Companies can improve customer satisfaction in a customized and effective communication environment.

Pricing: Contact Sales Team

10. Vonage

and Gartner Magic Quadrant reports in 2024 have praised Vonage’s affordability and robust set of functionalities, which are also mirrored in its high customer ratings. Trusted by companies like Domino’s, DHL, Glassdoor, and many more Vonage has established itself as a reputable cloud-based VoIP service provider. 

vonage 1

Vonage is a prominent participant in the VoIP market that provides services like cloud call centers, communication APIs, and other solutions that are designed to accommodate a wide range of user requirements.

Features of Vonage

  • Make and receive trustworthy voice calls that are clear.
  • Use video calls to communicate in person for a more intimate touch.
  • To stay in contact, send and receive messages instantly.
  • Take part in or host conference calls to facilitate group conversations.
  • Move calls to a different number to be flexible.
  • Access customer support for assistance when needed.

Pricing: Contact Sales Team

Conclusion

It is important to thoroughly research the providers, take into account your business needs, and interact with their sales teams to find the best Enterprise VoIP solution.

Furthermore, obtaining recommendations from colleagues/business circles can also provide valuable insight into the reliability and functionality of various VoIP services.

KrispCall offers cheap VoIP solutions, secure international numbers, and customized features to businesses looking for a dependable and effective system. KrispCall is a leading competitor in the field of enterprise VoIP solutions because it is more than just a communication tool—rather, it is a partner in optimizing your company’s productivity.

FAQs

What is enterprise Telephony?

Enterprise telephony refers to the communication systems that large-scale businesses and organizations use to make phone calls within their company and with external parties. It’s the advanced and professional version of the phone services you use at home.

What do you mean by enterprise VoIP Solution?

Enterprise VoIP (Voice over Internet Protocol) solutions refer to a set of technologies and services that facilitate voice communication in a corporate or organizational setting via the Internet. VoIP uses IP-based networks and the internet to transmit voice data, as opposed to traditional telephone systems, which rely on circuit-switched networks.

Arun Chaudhary

Arun is SEO Analyst at KrispCall. He has written in extensively in the field of cloud telephony and call center solutions.

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