KrispCall vs. eReceptionist: Which Is The Best Cloud Phone System For Business?

Although eReceptionist’s telephony system is designed to accommodate the basic needs of small businesses, it lacks a multitude of essential features like Call monitoring, custom caller ID, Contact blocking, IVR, Contact Management, Ring strategy, and Data & Call analytics. These features are really essential for small and growing businesses. Meanwhile, KrispCall has all of those and more and offers better flexibility and functionality, making KrispCall the best eReceptionist alternative for small businesses.

eReceptionist offers a lower starting price for virtual cloud phone services. Despite being a bit cheaper on the surface, eReceptionist’s virtual phone system lacks the functionality, convenience, and usability of KrispCall’s more advanced system. Below is a comparison of eReceptionist’s and KrispCall’s pricing:

You can switch from eReceptionist to KrispCall easily. To do that, all you have to do is submit your Letter of Authorization (LOA) and SID. And when the transition is ongoing, you will assured of continuity in your business telecommunication.

Yes, absolutely; when switching from eReceptionist to KrispCall, you can keep the same phone number. By porting your number from eReceptionist to KrispCall, you can keep the number you currently have and maintain uninterrupted service.

All you have to do is get in touch with our support team, make sure your number is portable, submit the required documents, and start the porting process. Moreover, KrispCall will also provide a temporary VoIP number that is masked as your current one as an added convenience.

eReceptionist cannot compete with KrispCall when it comes to remote work, as KrispCall has features like Unified Callbox, private chat with members, agent groups, number sharing, Simulring, IVR phone tree, contact tagging, and call notes, all of which facilitate remote working. With its affordability, cross-platform availability, and advanced functionalities, KrispCall is a better choice for businesses seeking a telephony solution that is efficient, user-friendly, and ideal for remote work.

KrispCall is undoubtedly better for call centers. Call centers are always on the lookout for telephony solutions that can help them gather and use information about their customers. KrispCall has several features that can help them do that and more effectively. Some of them include a Unified callbox, Pinning chats & contacts, Call contact tagging, Call notes, Call & Contact tagging, specific DND modes for members and contact notifications, Call reports, Call analytics, as well as integrations with several CRM tools.