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Tips To Increase Productivity With Freshsales And KrispCall



Are you struggling to manage your sales calls 😣and customer interactions efficiently?  Do you find it challenging to keep track of customer data and provide personalized interactions? 

If yes, then. KrispCall and Freshsales integration is your best bet.

Through this, you can manage contacts, track specific deals, manage activities, and integrate many other features with KrispCall and Freshsales, helping you maintain excellent relationships with your customers. 😀

As you look forward to growing your business and appealing to more customers, KrispCall Freshsales integration will be a great benefit to you. 

So, having said that, let’s get started. 🤩 


  • Freshsales is a CRM software that helps businesses improve their customer relationships, drive efficiency, and manage their sales workflows more effectively.
  • By integrating KrispCall with Freshsales, you can effortlessly synchronize call & contact data, automate tasks, and improve the way you manage customer interactions.
  • Various industries benefit from the integration of KrispCall and Freshsales, including the health care, real estate, e-commerce, finance, and banking sectors.

What Is KrispCall Freshsales Integration?

KrispCall and Freshsales Integration is the combination of Freshsales’ CRM capabilities with KrispCall’s advanced telephony functionalities. Through this integrated solution, companies can effectively manage contact information and data entry. 

What is KrispCall Feshsales Integration

This integration offers features such as click-to-call, automatic call logging, two-way contact synchronizing, caller identification, and real-time call analytics. These features help you not only increase productivity but also streamline lead management. Consequently, you will have the opportunity to improve customer experience and ensure seamless client engagement. 

For instance, you are the manager of your sales team, and you’re looking for ways to streamline the sales process and improve the performance of your team. KrispCall’s integration with Freshsale allows you to create new contacts and leads in Freshsales automatically. 

To integrate KrispCall with Freshsales, you can follow this guideline. Log into your KrispCall account > Select ‘Integrations’ > Click on ‘Freshsales’ > Connect it > Authorize it >Turn it on and get started.

5 Tips To Increase Productivity With Freshsales And KrispCall

For decades, maximizing productivity has been one of the essential factors for success. This is especially true for sales teams, where increased productivity can lead to more deals closed and higher revenue. The only way to boost your sales team productivity is by making use of better options, such as Freshsales CRM and KrispCall.

Freshsales is a user-friendly CRM platform designed to streamline sales processes, and KrispCall is a VoIP solution that enhances telephony conversation and collaboration. By integrating these two tools, sales teams can experience a significant increase in productivity and drive better results.  

So, here are your 5 tips to increase productivity with Freshsales and KrispCall.

1. Regularly Sync Your Contacts for Updated Information

Are you looking forward to smooth contact management without any problems? Freshsales & KrispCall integration can you do that. However, it is essential to have accurate and up-to-date information.

Regularly Sync Your Contacts For Updated Information

This integration allows you to sync your contacts regularly to ensure that you have the most recent details about your customers. It also enables you to retrieve the most up-to-date contact information for your records. With this, you can make informed decisions and offer the highest quality of customer service.

Aside from that, routine and regular syncing of your contacts will enable you to interact with prospects and clients more efficiently.

2. Check Your Data Frequently For Accuracy And Secure storage

Access to real-time data can help your businesses become productive. Thus, you need to develop the habit of auditing data quality. Thus, it ensures that the information stored is error-free and matches the latest developments.

You should also employ secure data storage to avoid unauthorized access and also to prevent the loss of important customer information. Whichever way you look at it, it is advisable to have a backup for the data and have appropriate security measures.

3. Automates Repetitive Tasks And Streamlines Customer Interactions

One key aspect of sales is that time is a valuable commodity; thereby, automating repetitive tasks can free up more time for meaningful interaction with your customers. By using Freshsales+KrispCall, you can have access to the available features that not only help organize your work but also save time.

However, to automate repetitive tasks and customer interactions, primarily, you should identify the repetitive tasks that can be automated. This includes reminders for follow-up calls or emails, updating contact information, and setting up workflows.

Within the solution, you can handle these tasks with ease. This allows you to focus on more value-added activities and provide a smoother customer experience.

4. Utilize Detailed Customer Data to Provide Personalized Interaction 

The integration of Freshsales and KrispCall makes it very easy to access and utilize valuable customer data that can be used for personalized interactions. To provide personalized interactions & assistance, you must know customers’ preferences.

Utilize Detailed Customer Data To Provide Personalized Interaction 

And that information is typically saved in the form of call notes and contact tags throughout the conversation history. So, adopt the practice of using that information day in and out.

Additionally, this data can be used to personalize emails, offers, and discussions with specific customers for better results and higher consumer engagement.

5. Analyze Call Data To Make Data-driven Decisions For Improved Conversion Rates

In sales, knowledge is power, so to gain insights into your team’s performance and customer interactions, utilize the call data captured by KrispCall. This will give you access to overall metrics and insights about your sales calls. The metrics you need a keen eye on include call duration, frequency, and call outcomes.

Through this available data, you can make calculated decisions for better results, refine your sales strategies, identify trends, and optimize your conversion rates. 

Thus, regularly review and analyze call data to stay proactive and continuously improve your team’s productivity and effectiveness.

✌️ You may also like: Tips to Increase Productivity with KrispCall and Pabbly Connect Workflows

Conclusion: Ready to Boost Freshsales Productivity? Integrate KrispCall Freshsales Today

With KrispCall’s integration with Freshsales, you won’t just streamline your workflow but also boost your team’s productivity in many aspects. Integrating with KrispCall allows you to eliminate app switching, which makes all of your workflows more efficient. You can also get regular contact sync that makes contact accessibility and management easy. Additionally, by analyzing call details, you can learn valuable information about your customers. 

Now that you know the tips for growing your business, are you ready to get started? Integrate KrispCall with Freshsales by downloading KrispCall or by using the web version.

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Dinesh Silwal Co-Founder KrispCall

Dinesh Silwal

Dinesh Silwal is the Co-Founder and Co-CEO of KrispCall. For the past few years, he has been advancing and innovating in the cloud telephony industry, using AI to enhance and improve telephony solutions, and driving KrispCall to the forefront of the field.

Dinesh Silwal

Dinesh Silwal

Dinesh Silwal is the Co-Founder and Co-CEO of KrispCall. For the past few years, he has been advancing and innovating in the cloud telephony industry, using AI to enhance and improve telephony solutions, and driving KrispCall to the forefront of the field.

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