KrispCall vs Voiply
KrispCall Vs Voiply: Which Is The Best VoIP Business Phone System?
KrispCall outshines Voiply with its comprehensive telephony features, global coverage, and fast and reliable support system. Improve your call center’s efficiency with KrispCall and take your business telephony to a new level.
Why is KrispCall the Best Voiply Alternative?
KrispCall is the best choice if you’re looking for a Voiply alternative as it offers global reach, advanced calling features, and CRM integration that Voiply lacks at an affordable price. KrispCalls’ user-friendly interface, CRM integration, and global reach make it a great alternative to Voiply.
Get KrispCall for versatile, cost-effective personal and professional calling.
Find out why businesses prefer KrispCall over Voiply.
About Voiply
Voiply is a budget-friendly VoIP phone service provider for home and business customers, founded in 2012. The company is headquartered in Pittsburgh, PA, and specializes in providing cost-efficient, reliable, and simple unified communication services. Voiply offers a wide range of features to meet the various needs of businesses with an emphasis on customer service, simplicity, and reliability.
Customer service, simplicity, and reliability are Voiply’s core values. With features like online meetings, business SMS, and developer API, the company helps businesses save money while maintaining the quality and features they expect.
KrispCall: A Reliable Business Telephony & Call Center Solution!
KrispCall offers unique features that facilitate the use of cloud telephony by businesses and call centers. It offers affordable features, enterprise-grade capabilities, and advanced telephony capabilities.
It provides virtual numbers in over 100 countries, integrations with CRMs, and advanced features such as auto attendant, live call monitoring, and virtual receptionists. Businesses of all sizes can trust KrispCall for safe, feature-rich, reliable, and scalable virtual telephony services at an affordable price
KrispCall Prices & Plans
KrispCall’s annual pricing plans start at $15/user/month and offer great value. KrispCall’s Essential, Standard, and Enterprise Plans are more feature-rich than Voiply’s. For more information about KrispCall’s pricing, contact us.
Essential
$ 15
Per user per month
Calling & SMS charges applicable
Recommended for Small Businesses, Startups & Freelancers
Standard
$ 40
Per user per month
Calling & SMS charges applicable
Recommended for Mid-size Businesses & Call Centers
Enterprise
Custom
Pricing
Calling SMS charges applicable
Custom solution for teams with varying needs. Upgrading to Enterprise plan
Essential
$ 12
Per user per month
Calling & SMS charges applicable
Recommended for Small Businesses, Startups & Freelancers
Standard
$ 32
Per user per month
Calling & SMS charges applicable
Recommended for Mid-size Businesses & Call Centers
Enterprise
Custom
Pricing
Calling & SMS charges applicable
Custom solution for teams with varying needs. Upgrading to Enterprise plan
Why Voiply Customers Move to KrispCall?
Flexible & Scalable Business Phone System
Unified Callbox to Enhance Communication and Efficiency
KrispCall’s Unified Callbox streamlines telephony communication, offering a centralized interface for calls, messages, and contact management. It simplifies access to information with features such as call recording, message filtering, and contact tagging. This helps to reduce switching between apps while ensuring comprehensive logs and notes improve communication quality. It also improves productivity and overall business communication.
Unique Features at Customized Pricing
KrispCall provides advanced features that go beyond the basic functionality of a phone system. Call analytics, call recording, voicemail, call analytics, call monitoring, and Unified Callbox are among these features. Additionally, KrispCall offers customized pricing options, allowing customers to select a pricing strategy that best suits their business needs
Dedicated Do Not Disturb (DND) Functionality
KrispCall has DND mode for agents and customers. DND allows agents to silence incoming calls and notifications so they can focus on ongoing tasks or demanding clients without distractions. It improves call quality and efficiency. On the other hand, customers benefit from uninterrupted conversations with agents fully present, promoting trust. KrispCall’s DND mode minimizes disruptions for both parties, allowing smoother, more productive, and ultimately more satisfying interactions.
International Phone Numbers For Global Presence
Global Reach
KrispCall has an international presence in over 100 countries, surpassing Voiply’s coverage of the US and Canada only. Through this extensive reach, you can communicate effectively with your customers across a variety of markets. With KrispCall’s international accessibility, multinational businesses can operate more efficiently and connect reliably.
Use Multiple Phone Numbers
KrispCall provides multiple phone numbers (local, toll-free, and mobile) for a single business, simplifying communications and operations. Using KrispCall’s multiple phone numbers feature, businesses can streamline communication, expand globally, and manage operations more efficiently. It enhances customer interactions, privacy, and operational efficiency by using multiple numbers.
Share Phone Numbers With Team
KrispCall’s shared number feature allows multiple agents to make or receive calls from the same number as well as handle inquiries from multiple customers simultaneously. There can be a significant reduction in call waiting times, missed calls, and team workload. The utilization of resources can also be optimized with its use.
Feature-rich Call Center To Maximize Your Success
Monitor Agents’ Performance in Real-time
KrispCall’s advanced call quality monitoring enables businesses to track performance in real-time, especially for call centers. Monitoring in real-time improves call quality, enhances customer satisfaction, and reduces turnover. Agents and managers alike can use this data to analyze trends and make smart decisions. There are also features such as call recording, live call monitoring, voicemail, and more. The cloud-based KrispCall solution automates KPI tracking and streamlining operations.
Integration With Popular Business Apps
KrispCall seamlessly integrates with HubSpot, Pipedrive, and Zapier, whereas Voiply has no integration features. Using KrispCall’s CTI feature, businesses can streamline their workflows and enhance productivity by integrating their communication systems with CRMs, marketing tools, and automation systems.
Excellent Customer Support
KrispCall provides 24-hour customer service. KrispCall’s team can provide immediate assistance whenever businesses encounter issues or have questions. KrispCall is exceptionally reliable and reassuring thanks to its 24/7 human support.
Why do Businesses Choose KrispCall over Voiply?
KrispCall’s global reach and advanced features make it the number one choice for businesses instead of Voiply. KrispCall provides advanced features and functionality for businesses of all sizes. KrispCall allows your agents to stay on top of customer status, resulting in more effective outcomes and greater productivity. Take advantage of KrispCall’s great value!
KrispCall Vs. Voiply
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Frequently Asked Questions
Didn’t find the Answer you were looking for?
Visit our Help Center or Contact Support
KrispCall is the best alternative to Voiply. KrisCall offers all the features Voiply offers, plus a few extras. Besides having a wide range of features and being highly scalable, KrispCall is also globally available. As a result, it is suitable for businesses of all sizes and types.
For small businesses, KrispCall is the best Voiply alternative because it provides a business phone system that caters to their needs at an affordable cost with advanced features.
KrispCall offers a cheaper option, starting at $15 per user per month as opposed to Voiply’s $27.90 per user per month. Krispcall offers an extensive range of telephony services, including integration, call masking, and other call-handling features, as well as an affordable pricing structure.
To make the switch from Voiply to KrispCall, you will have to submit a signed Letter of Authorization along with your carrier’s SID. Our team will handle the switch smoothly, ensuring that you have a pleasant experience.
Without a doubt! You can seamlessly switch from Voiply to KrispCall and keep your existing number. During switchover, we provide number porting services and temporary VoIP numbers to ensure continuity.
Both KrispCall and Voiply allow remote working. Although Voiply allows you to manage, assist, and monitor remote workers, it lacks the necessary features. A number of features are provided by KrisCall that are not available in Voiply in order to facilitate smooth remote working. Among the features are a Unified Callbox, open and closed conversations, member-to-member conversations, pinning messages and contacts, multiple agents, ring strategies, number sharing, and automatic call distribution.
There is no doubt that KrispCall is better for call centers. Call centers are most valuable when it comes to customer information. KrispCall has several other features that can help you manage your customer information more effectively, including integration with several CRM tools, contact tagging, conversations and messages pinned to agents, unified callboxes, and DND modes for agents and clients.
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