KrispCall Vs VirtualPBX

KrispCall Vs VirtualPBX: Which Is The Best VoIP Business Phone System?

KrispCall provides comprehensive VoIP features, integration capabilities with other software, and wider coverage at an affordable price, making it the best business phone system. Get KrispCall – a feature-rich, flexible, and customizable business phone that offers better value than VirtualPBX.

Why Is KrispCall The Best VirtualPBX Alternative?

You can simplify your telephone conversation with KrispCall through features like Unified Callbox, DND Modes, advanced filters, etc., that VirtualPBX lacks. With these features, you can increase accessibility, have proper flexibility and scalability, and improve efficiency.

Moreover, You can boost employee productivity with an exceptional customer experience to ensure higher business productivity, which makes KrispCall the best VirtualPBX alternative for a cloud telephony system.

About VirtualPBX

VirtualPBX is a company that provides a Virtual PBX System, a software tool that allows team members to manage incoming calls and switch them between different departments properly. The company has been in operation for over 10 years and is known for offering industry-leading customer service and support for business communication needs.

VirtualPBX’s main services include providing telephony solutions to businesses and freelancers. It provides international numbers from 7 countries and is known for its reliable cloud service and affordably deploying VoIP systems.

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KrispCall: A Reliable Business Telephony & Call Center Solution!

KrispCall is a modern virtual phone system that has made its mark in the telephony arena with its cloud-based business phone, affordable virtual phone numbers, and feature-rich call center software. It has become increasingly popular among startup companies, remote teams, and companies seeking to expand their reach abroad. KrispCall provides you with access to local, mobile, toll-free, and vanity phone numbers from more than 100 countries.

Further, KrispCall offers a number of features essential for efficient call management, such as call recording, voicemail transcription, call forwarding, and integration with CRM tools.

KrispCall Prices & Plans

KrispCall offers three pricing options – Essential, Standard, and Enterprise – to suit businesses of any size or type. Simply choose a price plan based on your budget and requirements, and you’ll get great value for your money.

Essential
$ 15

Per user per month

Calling & SMS charges applicable

Recommended for Small Businesses, Startups & Freelancers

Standard
$ 40

Per user per month

Calling & SMS charges applicable

Recommended for Mid-size Businesses & Call Centers

Enterprise
Custom

Pricing

Calling SMS charges applicable

Custom solution for teams with varying needs. Upgrading to Enterprise plan

Essential
$ 12

Per user per month

Calling & SMS charges applicable

Recommended for Small Businesses, Startups & Freelancers

Standard
$ 32

Per user per month

Calling & SMS charges applicable

Recommended for Mid-size Businesses & Call Centers

Enterprise
Custom

Pricing

Calling & SMS charges applicable

Custom solution for teams with varying needs. Upgrading to Enterprise plan

Why VirtualPBX Customers Move to KrispCall?

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Flexible & Scalable Business Phone System

Never Miss A Call With A Unified Callbox

KrispCall has a unique feature called Unified Callbox that sets it apart from other phone systems. With KrispCall’s Unified Callbox feature, all telephony communications (messages, phone calls, voicemails, recorded calls, call notes, and contact lists) can be viewed from a single simplified interface.

Features And Pricing Tailored To Your Needs

With KrispCall’s business phone system, you get a lot more than just calling and messaging. KrispCall’s customizable pricing allows businesses to add and remove features according to their needs, ensuring you have to pay only for the features you need. Businesses can easily add new numbers and users, as well as international lines, as they scale up and get rid of features they don’t need.

Web, Android & iOS Compatible

With KrispCall, you can manage telephony conversations (calls, SMS, MMS, voicemails, etc.) from any browser, Android, or iOS device. As a result, businesses can easily connect across different devices, simplify their interactions, and boost customer engagement. No matter where you are, you can stay connected and productive with this wide compatibility.

International Phone Numbers For Global Presence

Wide Section Of Phone Numbers From 100+ Countries

KrispCall provides virtual phone numbers (local, toll-free, mobile, and vanity numbers) from 100+ countries. The service is beneficial for companies with global operations or who are planning to expand overseas. Make a choice from the list that perfectly aligns with your brand’s image and target audience.

Own & Use Multiple Phone Numbers

With KrispCall, you can own & use multiple phone numbers and easily handle each of those for personal or business telephony conversations. For smooth telecommunications, you may need separate lines for marketing campaigns, dedicated support channels, or customer support, or you may use them to enhance your local business presence, simplify customer calls, and keep things private, making your business run smoothly and impress customers.

Number Sharing Feature

Multiple team members can access and handle customer calls together with KrispCall’s number-sharing feature to enable your team to make and receive calls and send texts collectively, increasing your impact on customer communications. Members can distribute tasks and synchronize responsibilities, improving teamwork and overall customer service.

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Feature-rich Call Center To Maximize Your Success

Keeping Track Of Agents’ Performance In Real-Time

KrispCall’s call monitoring and analytics features help supervisors evaluate agent performance in real time. By monitoring call handling times, resolution rates, and sentiment, supervisors can identify strengths, pinpoint areas for improvement, and provide real-time coaching.

Integration Capability with Business App

KrispCall integrates with a range of Customer Relationship Management (CRM) software, including Hubspot, Pipedrive, and Zapier, whereas VirtualPBX has limited integration options. The seamless integration of these two systems allows businesses to streamline their workflows, ensure seamless data exchange, and eliminate manual data entry.

Devoted Human Support 24×7

KrispCall provides dedicated, unsurpassed human support 24/7. You can always count on KrispCall’s support team for assistance if you have a question, have a problem, or need guidance. Our dependable help is available 24/7, no matter what time, day, or challenge you face.

Why do Businesses Choose KrispCall over VirtualPBX?

KrispCall is preferred by businesses over VirtualPBX for several reasons. KrispCall offers a comprehensive set of telephony features and allows businesses to scale up and down according to their needs, unlike VirtualPBX, which offers rigid plans. With KrispCall’s feature-rich VoIP solution, users remain ahead of the curve while enjoying budget-friendly pricing and seamless integration with existing business applications.

KrispCall Vs. VirtualPBX

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Subscription
  • Plans
  • Essential - $15, Standard - $40,
    Enterprise - Customized Solution
    Starter- $9
    Flex- $19
    Pro- $29
  • Duration
  • Monthly/AnnualMonth/Annual
    Features
  • Unified Callbox
  • VectorGroup 4
  • International + Toll-free Numbers
  • VectorInternational Numbers Only
  • International Phone Numbers
  • 100+ Countries 7 Countries
  • Shortcodes/Short Numbers
  • Coming soon Group 4
  • Number Porting
  • VectorVector
  • Pin Contact
  • VectorGroup 4
  • Pin Message
  • VectorGroup 4
  • Call Recording
  • VectorVector
  • Pause/Resume Call Recording
  • VectorGroup 4
  • Recording Playback Fast Forward
  • VectorGroup 4
  • Call recording Limits
  • Unlimited Unlimited
  • Storage
  • Unlimited 2TB
  • Call Filters
  • VectorGroup 4
  • SMS Filter
  • VectorGroup 4
  • Call History
  • VectorVector
  • Voicemail
  • VectorVector
  • Voicemail Filter
  • VectorGroup 4
  • Bulk Contact Import
  • VectorGroup 4
  • Call Notes
  • VectorGroup 4
  • Call/Contact Tagging
  • VectorVector
  • DND for Member Notifications
  • VectorVector
  • DND for Contact Notifications
  • VectorGroup 4
  • Open and Closed Conversations
  • Vector
  • Private Chat With Members
  • VectorVector
    Call Handling
  • Number Sharing
  • VectorVector
  • Call To Cellphones/Landlines
  • VectorVector
  • Call Blocking
  • VectorVector
  • Call Monitoring
  • VectorVector
  • Call Forwarding
  • VectorVector
  • Custom Caller ID
  • VectorVector
  • Call Transfer
  • VectorVector
  • Call Mute
  • VectorVector
  • Call Hold
  • VectorVector
  • Block Contact
  • VectorVector
  • Phone Trees (IVR)
  • VectorVector
  • Automatic Call Distribution
  • VectorVector
  • Custom Greeting Messages
  • VectorVector
  • Call Hold With Custom Music
  • VectorVector
  • Voicemail Custom Greeting
  • VectorVector
  • Voicemail In Email
  • VectorVector
  • Forward to Cellphones
  • VectorVector
  • Contact Management
  • VectorVector
  • Email Support
  • VectorVector
  • Call From Any Number
  • VectorVector
  • Ring All Devices
  • VectorGroup 4
  • Call Notifications
  • VectorVector
  • Call Conference
  • Coming soon
    Available Platforms
  • Web App
  • VectorVector
  • Android App
  • VectorVector
  • iOS App
  • VectorVector
  • Browser Extension
  • VectorVector
  • Windows App
  • Coming soon Vector
  • Mac App
  • Coming soon Vector
  • Linux App
  • Coming soon Group 4
    Call Center
  • Multiple Agents
  • VectorVector
  • Agent Groups
  • VectorVector
  • Ring Strategy
  • Coming soon Vector
    Integrations
  • Hubspot
  • VectorGroup 4
  • Pipedrive
  • VectorGroup 4
  • Zapier
  • VectorVector
  • Microsoft Dynamics 365
  • VectorVector
  • Salesforce
  • Coming soon Vector
  • Zoho
  • VectorVector
  • Google Workspace
  • Coming soon Group 4
  • Monday.com
  • VectorGroup 4
  • Bitrix24
  • VectorGroup 4
  • Zendesk
  • Coming soon Group 4
    Others
  • API and Webhook Access
  • Coming soon Vector
  • Developer Support
  • VectorVector
  • Dedicated Account Manager
  • VectorVector
    Data and Analytics
  • Call Analytics
  • VectorVector
  • Reports
  • Coming soon Vector
    Types of Customers
  • Small Business
  • VectorVector
  • Large Enterprises
  • VectorVector
  • Medium-scale Business
  • VectorVector
  • Freelancers
  • VectorVector

    Frequently Asked Questions

    Didn’t find the Answer you were looking for?
    Visit our Help Center or Contact Support

    KrispCall is the best VirtualPBX alternative because it provides more set of features than VirtualPBX, along with advanced call management and global virtual numbers.

    KrispCall is an ideal choice for small businesses because of its flexible pricing plans, extensive feature sets, and scalability. KrispCall has affordable pricing plans with customizable options. With this system, small businesses can customize their phone system, integrate with business tools such as Pipedrive, HubSpot, and Zapier, and manage workflow efficiently.

    Although VirtualPBX is cheaper at $9 per month, KrispCall has more features, starting at just $15. Despite being a tad bit expensive in comparison, KrispCall is totally worth it. KrispCall offers advanced functionalities such as Unified Callbox, IVR, voicemail transcription, live call monitoring, unlimited call recordings, and seamless integrations with business apps that make it an exceptional virtual cloud phone service.

    You can switch from VirtualPBX to KrispCall easily. You’d need to submit your Letter of Authorization and SID along with the Letter of Authorization. To ensure uninterrupted telephony service for your business, we provide seamless transitions.

    Definitely! With KrispCall, you can seamlessly switch from VirtualPBX to KrispCall while keeping your existing number. As part of the switchover process, we provide temporary VoIP numbers as well as number porting services.

    Both KrispCall and VirtualPBX facilitate remote working. VirtualPBX, however, lacks features that facilitate management, assistance, and monitoring of remote workers. With KrispCall, seamless remote working is possible thanks to a number of features that aren’t available in VirtualPBX. The features include call handling, call management, group calls, listening to live calls, and more. KrispCall provides these features that make it a preferred choice for businesses aiming to enhance productivity and communication in remote working environments.

    KrispCall is clearly the better call center software. Customers’ information is one of the most valuable assets of a call center. KrispCall also provides features such as contact tagging, pinned conversations, and messages, integration with popular CRM tools, Unified CallBox, and DND modes for agents and clients.

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