KrispCall Vs SIPTEL
KrispCall Vs SIPTEL: Which Is the Best VoIP Business Phone System in Singapore?
KrispCall outshines SIPTEL for several reasons, making it a more effective choice for businesses seeking a versatile and cost-effective business telephony solution. While both provide virtual phone numbers for business, KrispCall’s richness in terms of features, scalability, global reach, and user-friendliness gives it a clear edge over SIPTEL.
Why Is KrispCall The Best SIPTEL Alternative?
KrispCall isn’t just an alternative to SIPTEL; it’s an upgrade to enhance your business telephony efficiency and improve your customer service. Using KrispCall’s most advanced and comprehensive features, such as IVR, SMS forwarding, call notes, and contact tagging, you can unlock the full potential of your phone experience.
In addition, KrispCall’s scalability and flexibility help you to easily adapt to your business size by adding or removing users effortlessly, unlike SIPTEL’s potentially complex adjustments. However, the main reason why KrispCall is the best alternative is its wider coverage. KrispCall offers virtual phone numbers from 100+ countries that help businesses connect with a wider audience seamlessly, compared to SIPTEL’s limited selection.
About SIPTEL
Founded in April 2018, SIPTEL is a notable VoIP service provider in Singapore that offers businesses the ability to make and receive calls over the Internet. This company service is entirely focused on small businesses providing VoIP phones, SIP trunking, internet phones, and internet calling.
SIPTEL offers shortcode numbers, national numbers, and international numbers. This VoIP provider enables users to have multiple phone numbers in one account, record calls and set up auto-recording features.
Furthermore, SIPTEL offers excellent customer support, including live chat, phone support, and online training resources as well. Overall, SIPTEL offers a cost-effective and efficient solution for businesses leveraging VOIP technology for their telephony needs.
KrispCall: A Reliable Business Telephony & Call Center Solution!
KrispCall is the best VoIP provider that offers solutions specifically designed to revolutionize your telephony infrastructure and enhance your customer service. It helps you to connect with your team members at an affordable price.
KrispCall maintains the core values of innovation, quality, productivity, and flexibility. It provides an extensive range of numbers such as toll-free, local, mobile, vanity, and national numbers from 100+ countries.
So, startups or large businesses who want to expand their businesses on a global level can easily enter new markets by getting an instant virtual phone number. With KrispCall, you can get access to multiple types of numbers and advanced features for just $15/month.
KrispCall Prices & Plans
KrispCall understands that every business has unique telephony requirements. That’s why KrispCall offers a range of flexible plans designed to cater to various needs and budgets.
Essential
$ 15
Per user per month
Calling & SMS charges applicable
Recommended for Small Businesses, Startups & Freelancers
Standard
$ 40
Per user per month
Calling & SMS charges applicable
Recommended for Mid-size Businesses & Call Centers
Enterprise
Custom
Pricing
Calling SMS charges applicable
Custom solution for teams with varying needs. Upgrading to Enterprise plan
Essential
$ 12
Per user per month
Calling & SMS charges applicable
Recommended for Small Businesses, Startups & Freelancers
Standard
$ 32
Per user per month
Calling & SMS charges applicable
Recommended for Mid-size Businesses & Call Centers
Enterprise
Custom
Pricing
Calling & SMS charges applicable
Custom solution for teams with varying needs. Upgrading to Enterprise plan
Why SIPTEL Customers Move to KrispCall?
Flexible & Scalable Business Phone System
Unified Callbox for Seamless Telephony
KrispCall’s Unified Callbox is a centralized dashboard that shows multiple channels and other functionality in a single window. Furthermore, its intuitive interface allows sales reps to pinpoint elements like call recordings, voicemails, and contact information. In addition, Unified Callbox features include call filtering, contact tagging, call notes, and call recording, which are crucial for effective telephony management.
Sophisticated Features & Tailored Subscription Packages
KrispCall offers you the most advanced features, such as IVR, call monitoring, number sharing, and many more, at an affordable cost. It provides a different subscription plan tailored to meet various businesses’ needs. KrispCall’s plans cater to a wide range of businesses, from SMBs to large enterprises.
Accessible on the Web, Android & iOS
KrispCall is available on a variety of platforms, ensuring you stay connected and manage calls no matter where you are. You can access all essential information and features directly from your browser. Furthermore, you can also download Android and iOS apps to make and receive calls, record conversations, and more.
International Phone Numbers For Global Presence
Virtual Phone Numbers From More Than 100 Nations
KrispCall allows you to get a virtual phone number from more than 100 countries, enabling users to connect with their global audience remotely via a single application. Moreover, businesses can provide remote work support from these virtual numbers and make leads to contact your business effectively.
Own Multiple Numbers
Through KrispCall, you can get multiple phone numbers and manage them in one single device. The multiple phone numbers concept has emerged to accommodate people who want more than two numbers. Owning multiple phone numbers helps you use different phone numbers for personal and office use, which helps you to separate your work-related and personal telephony interactions.
Share Phone Numbers With Team Members
Businesses can share a single telephone number with the team members to manage calls and texts. Mostly, shared numbers are used in customer service, sales, or other situations where more than one individual needs to answer incoming calls.
Feature-rich Call Center To Maximize Your Success
Live Monitoring in Agent’s Performance
Supervisors or managers can listen to the ongoing calls between customers and sales reps with the call whispering and call listening features. Even more, the call barging feature allows supervisors to give advice while in between ongoing calls. It helps to track and monitor the agent’s performance in real time, allowing managers to give any suggestion instantly.
Integration With Popular Business Apps
Businesses can easily integrate KrispCall with popular business apps like HubSpot, Pipedrive, Zapier, Microsoft Dynamics 365, and many more. This integration helps you to centralize the essential data that can be accessed by all team members, enhance customer service, automate workflows, and foster customer relationships.
Dedicated Human Support
KrispCall’s customer service team is ready 24/7 to listen to your problem and fix it instantly. With the aim of providing better customer satisfaction, KrispCall’s trained sales team stands out all the time to troubleshoot your complaint.
Why do businesses choose KrispCall over SIPTEL?
Businesses choose KrispCall over SIPTEL because of its most advanced and comprehensive features, such as IVR, number sharing, internal message threads, and live call monitoring, at affordable prices.
Furthermore, SIPTEL only provides the UK, USA, and Canada international numbers, while KrispCall offers you virtual phone numbers from 100+ countries. Clearly, businesses who wants to expand their business or call centers internationally choose KrispCall for their global presence.
The major point of businesses choosing KrispCall as a business telephony partner is that it can be integrated with multiple business tools such as Hubspot and Zapier that SIPTEL couldn’t. With the multiple functionalities, wider coverage, and advantages of integration with business tools, businesses prefer KrispCall rather than SIPTEL.
KrispCall Vs. SIPTEL
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| Essential - $15, Standard - $40, Enterprise - Customized Solution | VOIP-1 - $14.12 VOIP-10 - $11.15 VOIP-30 - $8.92 |
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Frequently Asked Questions
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Visit our Help Center or Contact Support
Without any doubt, KrispCall is the best alternative to SIPTEL. KrispCall offers unmatched flexibility in features, platform adaptability, and customized pricing options. Coupled with round-the-clock dedicated human support and scalability options to meet diverse and growing business needs, KrispCall stands as the best substitute for SIPTEL.
Small businesses often seek providers with compact advanced features at an affordable price, which can also catch up with their growing needs. And this is exactly what KrispCall has its expertise on, making it a smarter option for small enterprises over SIPTEL.
In terms of pricing, SIPTEL is slightly cheaper than KrispCall. The starter pack of SIPTEL starts at just $8.92/month, whereas KrispCall’s starts at $15/month. However, looking out for features, SIPTEL does not provide as many basic functionalities as KrispCall, let alone advanced ones such as CRM integrations, DND modes, and call notes.
You can switch from SIPTEL to KrispCall instantly by providing a few documents to our team. Submit your Letter of Authorization, carrier details, and SID details for a convenient switch-up.
Yes, you can port your existing number when switching to KrispCall. For more information, you can go through this page.
Both KrispCall and SIPTEL are cloud-hosted VoIP systems, making them suitable for remote working. But if compared side by side, KrispCall’s flexible features, precise call routing control, admin reporting, and collaborative capabilities with multi-number sharing and third-party integrations make KrispCall a better option for remote working.
KrispCall stands out as a better platform than Yay for Call Centers. With the ability to handle Call Center operations and features like IVR, Call Monitoring, Number Sharing, CRM Integrations, Private chats with members, and analytics, KrispCall beats Yay as an all-in-one Call Center solution for businesses.
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