KrispCall vs Servetel

KrispCall Vs Servetel: Which Is The Best Cloud Business Phone System?

KrispCall outshines Servetel in affordability and efficiency as with KrispCall, you get the best of a cloud business phone system that includes the broadest & complete set of VoIP features, virtual numbers of all types, and coverage in 100+ countries.

Upgrade to KrispCall for a superior telephony experience that improves your business telecommunications.

Why is KrispCall the Best Servetel Alternative?

KrispCall is the best Servetel alternative, as it far surpasses the latter with a full range of cloud telephony features, global reach, user-friendly interface, incredibly affordable pricing plans, integrations with the top CRM tools, versatility for the usage of all business types, and diverse platform compatibility.

KrispCall is the better choice for businesses looking for an upgraded telephony solution than Servetel.

About Servetel

Servetel is a cloud telephony services and cloud call center solutions provider that focuses on delivering the best telecommunication services to businesses. Its solutions are designed to help businesses strengthen their telephony through the very highest quality contact center tech.

The company has been in operation for several years and excels in crafting customized VoIP tools through its reliable and scalable cloud infrastructure. Through its call center software, it also assists companies to improve customer satisfaction and obtain greater operational efficiency & productivity.

about servetel
KrispCall-An-Ideal-Alternative

KrispCall: A Reliable Business Telephony & Call Center Solution!

With the latest cloud phone system, virtual numbers from 100+ countries, and robust call center software, KrispCall caters to businesses of all sizes & types. With features like auto attendant, number sharing, Unified Callbox, and CRM integrations, businesses & call centers can have access to efficient telephony and experience reliability and affordability.

With KrispCall’s business cloud telephony services, you can simplify your telecommunications, improve customer service & satisfaction, and compete in the global market. And all of that starts at just $15/user/month.

KrispCall Prices & Plans

Learn about KrispCall’s cost-effective plans, beginning at as low as $15/user/month. Whether you choose Essential, Standard, or Enterprise to build your own preferred option, you get to enjoy quality cloud telephony to suit your business needs and size and not empty the bank. Check out our pricing for more details!

Essential
$ 15

Per user per month

Calling & SMS charges applicable

Recommended for Small Businesses, Startups & Freelancers

Standard
$ 40

Per user per month

Calling & SMS charges applicable

Recommended for Mid-size Businesses & Call Centers

Enterprise
Custom

Pricing

Calling SMS charges applicable

Custom solution for teams with varying needs. Upgrading to Enterprise plan

Essential
$ 12

Per user per month

Calling & SMS charges applicable

Recommended for Small Businesses, Startups & Freelancers

Standard
$ 32

Per user per month

Calling & SMS charges applicable

Recommended for Mid-size Businesses & Call Centers

Enterprise
Custom

Pricing

Calling & SMS charges applicable

Custom solution for teams with varying needs. Upgrading to Enterprise plan

Why Servetel Customers Move to KrispCall?

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Flexible & Scalable Business Phone System

Unified Callbox – Centralized Interface For Conversation

With KrispCall’s Unified Callbox, you can manage all your calls, messages, voicemails, and contacts in one place. Through it, you can take control of your telephony tasks from one easy-to-use interface, ensuring you will never miss a call. With this tool, you will be able to streamline your workflow, boost efficiency, and deliver exceptional customer service.

Access Advanced Features With Flexible Pricing Options

With KrispCall, you also get access to an extensive range of advanced telephony features like call analytics, DND modes for agents & clients, and open and closed conversations. By making use of all those features, you can further improve your business telecommunications. As for subscription, you can choose the Essential plan starting at just $15/user/month or opt for a customizable solution with the Enterprise plan.

Use Through The Web, Android & iOS

KrispCall’s cloud phone system is accessible on the Web, Android, and iOS, thus allowing you to carry out conversations with ease. With this versatile accessibility, you can connect across all devices, simplify interactions, boost engagement, and stay productive—anytime, anywhere, and whether you’re using it for business or personal use.

International Phone Numbers For Global Presence

Choose Phone Numbers From 100+ Countries

With KrispCall, you get to choose from a long list of virtual phone numbers that are available from 100+ countries. Whether it’s local, toll-free, national, or mobile, individuals and businesses can easily acquire any or all of those to establish themselves internationally. With these numbers, you get a chance to engage in diverse markets, increase customer satisfaction, and make things more efficient.

Stay Connected With Multiple Numbers

KrispCall also lets you own and manage multiple virtual phone numbers based on your specific requirements. To make telecommunication easier, you can assign specific phone numbers to teams as DDIs. You can also use those numbers to enhance your local business presence, simplify customer calls, and keep things private to enhance customer satisfaction.

Share Phone Numbers With The Team

Through KrispCall’s shared number feature, multiple agents can simultaneously handle inquiries from multiple customers, make or receive calls from the same number, or exchange information using it. By utilizing this feature, you can improve teamwork and reinforce customer service. Furthermore, waiting times are minimized, responses are swift, and costs are cut dramatically.

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Feature-rich Call Center To Maximize Your Success

Track Agent Productivity with Real-time Monitoring

With KrispCall’s advanced tracking and analytics tools, monitor your call center agents’ performance in real-time effortlessly. You can gain immediate insights into call metrics, handling times, and customer satisfaction. Additionally, you get easy accessibility to all these essential KPIs, making it easy to enhance efficiency, identify strengths & weaknesses, and improve service quality for exceptional customer experiences.

Integration With Popular Business Apps/CRM

KrispCall’s virtual phone system can also be integrated with business applications such as CRM, Help Desk, and a wide range of other tools & CRM. Using these integrations, you can access customer information in real time, initiate and monitor calls directly within the relevant platforms, or monitor and track progress directly into your existing system.

Dedicated Human Support Available 24/7

KrispCall provides the best human support available around the clock. KrispCall’s support team is relentlessly committed to maintaining customer satisfaction, providing round-the-clock support to address your needs. And with an expert team at your disposal, you will receive immediate assistance on any inquiries or issues, ensuring a smooth and enjoyable user experience.

Why do Businesses Choose KrispCall over Servetel?

Businesses prefer KrispCall over Servetel for its distinctive functionalities and flexibility. KrispCall stands out with features like SMS and voicemail filters, call tagging, Unified Callbox, shortcodes, number porting, pin contact, and advanced call recording options, including playback fast forward and recording limits, as well as integrations with popular platforms.

Aside from that, unlike Servetel, KrispCall caters to freelancers and has user-friendly web and mobile apps. Then lastly, KrispCall provides cost-effective plans while Servetel only has customizable paid plans, thus making KrispCall the top choice for businesses.

KrispCall Vs. Servetel

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Subscription
  • Plans
  • Essential - $15, Standard - $40,
    Enterprise - Customized Solution
    Only customizable paid plans.
  • Duration
  • Monthly/AnnualMonth/Annual
    Features
  • Unified Callbox
  • VectorGroup 4
  • International + Toll-free Numbers
  • VectorVector
  • International Phone Numbers
  • 100+ Countries Vector
  • Shortcodes/Short Numbers
  • Coming soon Group 4
  • Number Porting
  • VectorGroup 4
  • Pin Contact
  • VectorGroup 4
  • Pin Message
  • VectorGroup 4
  • Call Recording
  • VectorVector
  • Pause/Resume Call Recording
  • VectorGroup 4
  • Recording Playback Fast Forward
  • VectorGroup 4
  • Call recording Limits
  • Unlimited Group 4
  • Storage
  • Unlimited Group 4
  • Call Filters
  • VectorVector
  • SMS Filter
  • VectorGroup 4
  • Call History
  • VectorVector
  • Voicemail
  • VectorVector
  • Voicemail Filter
  • VectorGroup 4
  • Bulk Contact Import
  • VectorVector
  • Call Notes
  • VectorVector
  • Call/Contact Tagging
  • VectorGroup 4
  • DND for Member Notifications
  • VectorGroup 4
  • DND for Contact Notifications
  • VectorGroup 4
  • Open and Closed Conversations
  • VectorGroup 4
  • Private Chat With Members
  • VectorGroup 4
    Call Handling
  • Number Sharing
  • VectorGroup 4
  • Call To Cellphones/Landlines
  • VectorVector
  • Call Blocking
  • VectorVector
  • Call Monitoring
  • VectorVector
  • Call Forwarding
  • VectorVector
  • Custom Caller ID
  • VectorVector
  • Call Transfer
  • VectorVector
  • Call Mute
  • VectorVector
  • Call Hold
  • VectorVector
  • Block Contact
  • VectorVector
  • Phone Trees (IVR)
  • VectorVector
  • Automatic Call Distribution
  • VectorVector
  • Custom Greeting Messages
  • VectorVector
  • Call Hold With Custom Music
  • VectorVector
  • Voicemail Custom Greeting
  • VectorVector
  • Voicemail In Email
  • VectorVector
  • Forward to Cellphones
  • VectorVector
  • Contact Management
  • VectorVector
  • Email Support
  • VectorVector
  • Call From Any Number
  • VectorGroup 4
  • Ring All Devices
  • VectorVector
  • Call Notifications
  • VectorVector
    Available Platforms
  • Web App
  • VectorGroup 4
  • Android App
  • VectorVector
  • iOS App
  • VectorVector
  • Browser Extension
  • VectorVector
  • Windows App
  • Coming soon Group 4
  • Mac App
  • Coming soon Vector
  • Linux App
  • Coming soon Group 4
    Call Center
  • Multiple Agents
  • VectorVector
  • Agent Groups
  • VectorVector
  • Ring Strategy
  • Coming soon Vector
    Integrations
  • Hubspot
  • VectorVector
  • Pipedrive
  • VectorVector
  • Zapier
  • VectorGroup 4
  • Microsoft Dynamics 365
  • VectorGroup 4
  • Salesforce
  • Coming soon Vector
  • Zoho
  • VectorVector
  • Google Workspace
  • Coming soon Group 4
  • Monday.com
  • VectorGroup 4
  • Bitrix24
  • VectorVector
  • Zendesk
  • Coming soon Vector
    Others
  • API and Webhook Access
  • Coming soon Vector
  • Developer Support
  • VectorGroup 4
  • Dedicated Account Manager
  • VectorVector
    Data and Analytics
  • Call Analytics
  • VectorVector
  • Reports
  • Coming soon Vector
    Types of Customers
  • Small Business
  • VectorVector
  • Large Enterprises
  • VectorVector
  • Medium-scale Business
  • VectorVector
  • Freelancers
  • VectorGroup 4

    Frequently Asked Questions

    Didn’t find the Answer you were looking for?
    Visit our Help Center or Contact Support

    Undoubtedly, KrispCall is the best Servetel alternative. Its affordability, versatility, and superior features make it the ideal alternative for businesses of any size. Additionally, KrispCall offers a budget-friendly yet comprehensive telecommunication solution with a rich feature set, global coverage, and unique functionalities.

    KrispCall is the ideal choice for small businesses looking for alternatives. The reason for that is that it perfectly combines affordability, functionality, and all the essentials. KrispCall offers a handy telephony feature set with a budget-friendly pricing of just $15 per month. This makes KrispCall the best alternative for small businesses!

    There is no doubt that KrispCall offers a cheaper virtual phone service. 

    KrispCall provides more affordable & transparent subscription plans for its virtual cloud phone services that start at just $15 per user per month.

    In addition to being cost-effective, KrispCall offers superior functionality that supports remote working, freelancing, and call center telephony activities, making it an ideal option for businesses of all sizes and types looking for virtual phone services.

    If you wish to switch from Servetel to KrispCall, all you have to do is contact our support team. In order to begin, you must provide an executed Letter of Authorization, as well as the information from your current carrier and your SID. And throughout the transition, our team will ensure that your phone services remain active.

    Yes, you can keep your current phone number when you switch from Servetel to KrispCall. All you need to do is port your current number to KrispCall using the porting service. Additionally, while the porting process is in progress, KrispCall will provide you with a temporary number that will be masked as your primary number. Once the porting process is completed, you can go back to using your original number.

    Follow these steps to port your existing number to KrispCall:

    Step 1: Find out if your number can be ported,

    Step 2: Create a KrispCall account,

    Step 3: Submit the required documents to [email protected] to start the porting process.

    After that, follow these ones:

    Step 4: Obtain a porting date from your existing carrier

    Step 5: KrispCall will contact you once your existing carrier sets up a porting date

    Once the porting process is complete, you will be able to use KrispCall’s service with your existing number.

    KrispCall is obviously better than Servetel for remote working with its extensive features like Unified Callbox, agent groups, member-to-member communication, shared numbers, global phone numbers, and many more.

    Servetel lacks these advanced functionalities, making KrispCall the superior choice for efficient remote interactions. KrispCall’s affordability and cross-platform availability further enhance its suitability for businesses of all sizes and types.

    For efficiency and practicality, KrispCall proves to be the better choice for call centers over Servetel.

    Although Servetel primarily focuses on providing cloud telephony services to call centers, KrispCall is a more suitable solution. It’s because KrispCall offers more capabilities, wider coverage, and cost-effectiveness than Servetel, as well as features such as the Unified Callbox, specific DND modes, number porting, call tagging, and 24/7 support.

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