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KrispCall vs. Novocall: Which is the Best Virtual Phone System?

Looking for a VoIP system that performs better than Novocall? Then, KrispCall is the solution. KrispCall is a modern business phone system for businesses of all sizes and types as it is affordable, user-friendly, packed with a range of advanced VoIP features, highly scalable, and compatible with various devices.

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Why is KrispCall the Better Novocall Alternative?

KrispCall provides a complete VoIP phone system with global virtual numbers, advanced call management tools, and business-friendly integrations. Unlike Novocall, which primarily focuses on lead conversion through callback solutions, KrispCall ensures businesses have a reliable telephony setup for both internal and customer interactions.

Check out the comparison table below to discover why KrispCall is the best alternative to Novocall.

Price Overview (per user/per month)	$12 - $32 (Annually)	$39 - $279
Integrations	100+ integrations	15+ integrations
Virtual Phone Numbers	100+ countries	USA only
Unified Callbox	Available across all plans	Not available
Free Phone Numbers	A local or mobile number from the UK, USA, or Canada with signup.	Doesn’t provide
Starred Message
AI Coaching
Bulk SMS	Available on Standard and Enterprise Plan
IVR
Number Sharing
Power Dialer	Available on Standard and Enterprise Plan
Bulk Contact Import
Call Recording	Available on Standard and Enterprise Plan	Availabe on all plans
Mobile Application
Simultaneous Ring

KrispCall vs. Novocall: Pricing & Plans

KrispCall provides feature-packed VoIP plans starting at $12 per user per month (annual billing). Businesses get essential and advanced features without hidden fees, making it a cost-effective choice. The transparent pricing structure allows companies to scale without unexpected expenses.

Novocall’s pricing starts at $39 per month (annual billing), making it significantly more expensive than KrispCall. Its focus is primarily on lead engagement and callback solutions rather than offering a complete telephony system.

Novocall Team Plan

$119

Per User Per Month

Call Forwarding

Call Recording

Call Distribution to Teams

Business Hours for Callbacks

Contact Form Callback

KrispCall Standard Plan

$32

Per User Per Month

Unlimited Users

Power Dialer

Bulk SMS

Unified Callbox

New Lead Alerts

Choose

KrispCall is a More Scalable Novocall Alternative

Broader Coverage with Global Numbers:

KrispCall provides virtual numbers in 100+ countries, allowing businesses to expand without setting up physical offices. Companies can connect using familiar local, mobile, or toll-free numbers.

Smarter Call Management for Teams:

Advanced call-handling tools improve routing, reduce wait times, and ensure calls reach the right team members. Businesses can maintain a structured workflow while enhancing customer experience.

Easy Integration with Business Apps:

KrispCall connects with CRM's, help desks, and productivity apps to keep call records and contacts updated. Businesses can automate workflows and maintain accurate customer data effortlessly.

Cost-Effective Plans with Full Features:

KrispCall offers feature-rich plans at an affordable price without hidden fees. Businesses can scale their phone system without worrying about unexpected costs or limitations.

Limited Availability of Virtual Numbers:

Novocall does not provide virtual numbers outside the USA. Companies needing local, mobile, or toll-free numbers in multiple countries must look for alternative providers.

Limited Integrations:

Novocall offers fewer integrations with business applications compared to other VoIP providers. Having such a limitation can hinder the synchronization of calls and customer data across multiple platforms.

Higher Pricing for Fewer Features:

Novocall's pricing starts at $39 per month (annual billing), which is higher than some competitors' base plans. Despite the cost, it lacks key VoIP features like voicemail filtering, bulk messaging, and number sharing.

Limited Call Control Features:

Novocall lacks essential call-handling features such as call barging, call whispering, and call queues. Businesses that require better control over incoming and outgoing calls may find it restrictive.

Why Novocall Users Choose KrispCall Over Other Options?

More Than Just a Basic Cloud Phone System

Stay Organized with KrispCall’s Unified Callbox

All calls and messages are stored in a single dashboard, making it easier to track every interaction. Teams can manage conversations without constantly switching between different tabs and apps.

Smarter Features for Smoother Call Handling

KrispCall offers powerful tools like call analytics, call monitoring, and voicemail transcription to enhance call handling. Businesses can track interaction performance, automate workflows, and improve customer engagement with real-time insights.

Transparent Pricing with No Hidden Costs

KrispCall provides essential VoIP features across all plans with no hidden fees. Features like call recording, voicemail management, and shared numbers come standard, ensuring businesses receive the best value without unexpected costs.

Expand Your Business with Global Virtual Numbers

Connect with Customers Using Local Numbers

KrispCall offers virtual numbers in 100+ countries, covering local, toll-free, and mobile options. Businesses can establish a local presence anywhere without setting up physical offices. Customers feel more comfortable reaching out when they see familiar numbers.

Assign and Manage Numbers Without Hassle

Phone numbers can be distributed across teams using KrispCall to ensure calls reach the right person instantly. A well-structured system reduces confusion and speeds up response times. Departments stay connected, improving overall customer service.

Scale Without Restrictions

Flexible pricing allows businesses to expand without worrying about increasing costs. KrispCall’s plans can be adjusted as teams grow, ensuring continued access to premium features. No surprise charges make scaling operations stress-free.

The Best Cloud Call Center Software for Your Business

Integrate with Your Favorite Business Apps Effortlessly

KrispCall directly connects with CRM, help desks, and automation platforms to keep workflows efficient. Call logs, messages, and customer data update automatically, reducing manual work. Teams stay organized without needing extra effort to sync information.

Built for Businesses of Any Size

Startups, growing teams, and enterprises all benefit from KrispCall’s adaptable system. Whether handling a few calls or managing high call volumes, the platform scales effortlessly. No matter the business size, operations remain smooth and reliable.

24/7 Support to Keep Your Businesses Running

A dedicated support team is always available to assist with setup, troubleshooting, and general inquiries. KrispCall ensures businesses get immediate help whenever needed, minimizing disruptions. Reliable assistance prevents downtime and keeps operations on track.

Top Novocall Alternatives in 2025

Explore these top Novocall alternatives, each packed with features to match or exceed your needs. Find the right fit for your business today.

G2 Rating	Plan	Learn More
4.5 /5	Essential : $12/month Standard: $32/month Professional: Custom	Sign Up
4.4/5	Essential : $30/license Standard: $50/license Custom: Call for details	Compare
4.5/5	Core: $15/user/month Engage: $25/user/month Power Suite CX: $75/user/month Enterprise: Contact them	Compare
4.3/5	Team: $29/user/month Pro: $49/user/month Pro Plus: $89/user/month Business: Custom	Compare
4.3/5	Mobile: $13.99/line/month Premium: $20.99/line/month Advanced: $27.99/line/month	Compare
4.1/5	Core: $20/user/month Advanced: $25/user/month Ultra: $35/user/month	Compare
4.4/5	Standard: $15/user/month Pro: $25/user/month Enterprise: Contact them	Compare
4.5/5	Basic: $1/user/month Starter: $19/user/month Professional: $29/user/month Ultimate: $45/user/month Enterprise: Talk to them	Compare