KrispCall Vs Novocall
KrispCall Vs Novocall: Which Is The Best Cloud-based Business Phone System?
KrispCall is the best cloud-based business phone system for businesses of all sizes and types as it is affordable, user-friendly, packed with a range of advanced VoIP features, highly scalable, and compatible with various devices.
Why Is KrispCall The Best Novocall Alternative?
A switch to KrispCall is undoubtedly a smart move you can make for your business. It’s because, with KrispCall, you’ll get several advanced VoIP features completely lacking in Novocall. KrispCall offers a wide range of integration options, virtual numbers from over 100 countries, 24/7 customer service, and uninterrupted calling, and messaging capabilities, all while reducing your company’s telephony expenses.
About Novocall
Novocall is a Singapore-based cloud phone system provider. The company was established in 2018 by Han and Amos with the aim of helping businesses communicate with their customers effectively and more personally. Its products include virtual phone numbers, Novochat, call tracking solutions, and time sync appointment scheduling software.
Coming to 2024, Novocall has assisted over 2000 companies worldwide in streamlining their processes related to customer communications, lead generation, conversation tracking, and client follow-ups.
KrispCall: A Reliable Business Telephony & Call Center Solution!
KrispCall is a reliable cloud-based phone service provider. It has helped thousands of small to large-scale businesses worldwide to succeed by providing a simple, reliable, affordable & scalable telephony platform. It brings comprehensive connectivity and advanced features within an intuitive design and effective interface.
With KrispCall, you can get a cloud phone, call center software with a better user interface, and virtual numbers to make international calls in over 100 countries at an affordable price.
Invest in KrispCall today and get customized business cloud phone solutions.
KrispCall Prices & Plans
Get the best value for your money with one of KrispCall’s three pricing plans, starting at just $15/user/month. Determine your business needs and choose a pricing plan that meets your requirements.
Essential
$ 15
Per user per month
Calling & SMS charges applicable
Recommended for Small Businesses, Startups & Freelancers
Standard
$ 40
Per user per month
Calling & SMS charges applicable
Recommended for Mid-size Businesses & Call Centers
Enterprise
Custom
Pricing
Calling SMS charges applicable
Custom solution for teams with varying needs. Upgrading to Enterprise plan
Essential
$ 12
Per user per month
Calling & SMS charges applicable
Recommended for Small Businesses, Startups & Freelancers
Standard
$ 32
Per user per month
Calling & SMS charges applicable
Recommended for Mid-size Businesses & Call Centers
Enterprise
Custom
Pricing
Calling & SMS charges applicable
Custom solution for teams with varying needs. Upgrading to Enterprise plan
Why Novocall Customers Move to KrispCall?
Business Phone System With More Features
1. Unified Callbox to Centralize All Telephony Conversations
KrispCall’s Unified Callbox brings all telephony conversations in one place, including calls, contacts, messages, notes, voicemails, and recorded calls. This allows users to collect the required information without switching between tabs or windows, saving time and effort. This feature is exclusive to KrispCall and is a good reason for NovoCall users to migrate to KrispCall.
2. Wide Range of Advanced Features
Another major reason for Novocall customers moving to KrispCall is KrispCall’s advanced telephony and call management capabilities. KrispCall offers several features that Novocall doesn’t offer, like Unified Callbox, live call monitoring, number sharing, multiple phone numbers, custom caller ID, IVR, etc.
3. Wide platform Compatibility-Android, iOS, and Web
Unlike Novocall, which gives users the option of using only web app, KrispCall lets you access its cloud telephony service from multiple platforms. KrispCall is available on browser extensions, web apps, and Android and iOS mobile apps. This wide accessibility enables users to handle their phone calls from any location and from any device, giving them the flexibility and convenience required for telephony conversation.
Virtual Phone Numbers For Global Reach
1. Get Virtual Phone Numbers From Over 100 Countries
Imagine having a phone number that can connect you to anyone, anywhere in the world, regardless of your location, at a low calling cost. KrispCall makes this a reality by providing different types of virtual phone numbers (local, toll-free, mobile, and even vanity numbers) from over 100 countries. Purchase any country number you want and stay connected with your partners, clients, friends, and families.
2. Obtain As Many Phone Numbers As You Want
There is no limit to the number of phone numbers you can purchase from KrispCall. You can buy as many phone numbers as you want. Companies with multiple locations or departments will find this particularly beneficial as they can have separate phone numbers for marketing campaigns, customer support, and team collaboration.
3. Share Phone Numbers With the Team
KrispCall provides a number-sharing feature that lets multiple agents use a single phone number to make and receive calls and send texts. This approach not only reduces workload and optimizes resource allocation within your business but also significantly eliminates missed calls and reduces call wait times.
Affordable Call Center Suited For All Size Enterprises
1. A Call Center Solution That Grows With Your Business
KrispCall provides a scalable phone system that can be seamlessly adjusted to meet your telephony requirements as your business grows or shrinks. You can easily add or remove users with a single click and ditch features you don’t need without disrupting your operations. This high scalability makes KrispCall a reliable choice for businesses of all sizes and types.
2. Integration With CRM Software
KrispCall’s cloud phone system can also be integrated with several CRM software and other popular business apps. Such integrations sync all contacts, interactions, and customer data between KrispCall and CRM software, facilitating two-way contact syncing, automatic call logging, and managing interaction from any platform (KrispCall or CRM software).
3. 24/7 Customer Support
KrispCall provides round-the-clock customer support. Thus, you can get help with your issues 24 hours a day, 7 days a week. Our support team is always ready to assist you with any questions, issues, or problems you may encounter. You can get in touch with us via phone call, live chat, or email.
Why do Businesses Choose KrispCall over Novocall?
KrispCall’s unmatched affordability, flexibility, reliability, scalability, and wide compatibility make it the preferred telephony solution for businesses. Businesses want reliable, secure, flexible, scalable, and affordable telephony conversations. In this regard, KrispCall excels over Novocall. With KrispCall, businesses can optimize their telephony conversation and take them to a whole new level.
KrispCall Vs. Novocall
 |  |
|
| Subscription | ||
| Essential - $15, Standard - $40, Enterprise - Customized Solution | Pro - $49, Team - $149, Business - $349 |
|
| Monthly/Annual | Monthly/Annual | |
| Features | ||
 |  |
|
| |
|
| 100+ Countries | 45 Countries | |
| Coming soon | |
|
| |
|
| |
|
| |
|
| |
|
| |
|
| |
|
| Unlimited | Limited | |
| Unlimited | Limited | |
| |
|
| |
|
| |
|
| |
|
| |
|
| |
|
| |
|
| |
|
| |
|
| |
|
| |
|
| |
|
| Call Handling | ||
| |
|
| |
|
| |
|
| |
|
| |
|
| |
|
| |
|
| |
|
| |
|
| |
|
| |
|
| |
|
| |
|
| |
|
| |
|
| |
|
| |
|
| |
|
| |
|
| |
|
| |
|
| |
|
| Available Platforms | ||
| |
|
| |
|
| |
|
| |
|
| Coming soon | |
|
| Coming soon | |
|
| Coming soon | |
|
| Call Center | ||
| |
|
| |
|
| Coming soon | |
|
| Integrations | ||
 | |
|
| |
|
| |
|
| Coming soon | |
|
| |
|
| |
|
| |
|
| Coming soon | |
|
| |
|
| |
|
| Coming soon | |
|
| Others | ||
| Coming soon | |
|
| |
|
| |
|
| Data and Analytics | ||
| |
|
| Coming soon | |
|
| Types of Customers | ||
| |
|
| |
|
| |
|
| |
|
Frequently Asked Questions
Didn’t find the Answer you were looking for?
Visit our Help Center or Contact Support
Without a doubt, KrispCall is the best Novocall alternative. It’s because KrispCall provides everything that Novocall offers, and that too at a lower cost than Novocall.
KrispCall is the best Novocall alternative for small businesses because KrispCall offers cloud phone services at a lower cost than Novocall without compromising on essential features. The KrispCall Essential plan, designed specifically for small businesses, costs $15 per month, while the Novocall Pro plan, suitable for small businesses, costs $49.00 per month. This shows that KrispCall is three times cheaper than Novocall.
Best of all, KrispCall’s essential plan covers all the features offered by Novocall’s pro plan, along with some additional features.
Clearly, KrispCall offers a better and cheaper virtual cloud phone service than Onoff Business. Additionally, KrispCall offers a more comprehensive set of VoIP features, integrations with top CRMs, better support, and more flexibility on top of its reasonable subscription fees.
| KrispCall | Novocall |
| Essential – $15 | Pro – $49 |
| Standard – $40 | Team – $149 |
| Enterprise – Customized Solution | Business – $349 |
It is easy to switch from Novocall to KrispCall. Contact our support team and provide your carrier/SID details along with a signed Letter of Authorization. After that, our dedicated team will carry out a smooth transition for uninterrupted telephony service.
Certainly, you can keep the same phone number while switching from Novocall to KrispCall. KrispCall offers a number porting service that allows you to transfer a phone number from another phone carrier to KrispCall. Reach out to us via phone call, live chat, or email to port your existing number.
KrispCall outshines Novocall when it comes to remote working because KrispCall offers several handy features to facilitate remote work that are not available in Novocall. For efficient remote working, KrispCall offers several advanced features, such as Unified Callbox, number sharing, IVR, live call monitoring, etc, that are missing in Novocall.
KrispCall is clearly better than Novocall for call centers. KrispCall provides call centers with different types of virtual phone numbers( local, mobile, toll-free, vanity, and vanity number) from over 100 countries with features like Unified Callbox, call monitoring, call notes, contact tagging, call forwarding, unlimited call recording, IVR, etc. Also, it provides a wide range of call center software.
Compare More
Find out how KrispCall compares to other competitor service providers.
