Call Center Companies USA

Call Center Software Solution in US

Set up a cost-effective call center software solution for your business in the US and enhance your overall business communication. Using KrispCall, you can streamline your call center operations, boost brand reputation, and establish credibility to conquer the competitive industry.

Make/receive calls to/from the US with virtual numbers conveniently
Advanced call management features to manage high volume of calls
Suited for both on-premise and remote working environment
24/7 human support available
Call Center Software Solution in US

Get Virtual Phone Numbers To Set up Call Center in US

Trusted and loved by 4500+ companies worldwide
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How to Set up a Call Center Company in US?

Getting call center software with KrispCall is quite simple. Sign up for a KrispCall account, purchase virtual numbers, invite agents, assign numbers to them, adjust the settings per your preferences, and start making & receiving calls immediately.

  1. Sign up with a KrispCall Account
  2. Purchase a virtual phone number and submit documentation.
  3. Invite and Assign the virtual numbers to your teams.
  4. Adjust the settings as per your preferences.
  5. Finally, Start making calls with your agents.
How to Set up Call Center Software for Small Business
US Overview

Call Center Industry in the US – An Overview

The current status of the call center industry in the US is that it’s growing rapidly and is projected to grow at a CAGR of 11%, reaching a value of $88.2 billion from 2023 to 2033. United States is competing globally, having the highest number of call centers that were expanded.

The call center industry provides employment for over 2.9 million people. Texas has the highest number of call center jobs in the US. 54% of contact centers face increasing operational costs as their top challenge, followed by hiring enough agents.

The top call centers in the US have a commitment to provide ongoing training and support to agents. Call center outsourcing eliminates expenses like rental fees. The use of call center industry automation offers flexibility and also reduces costs that come from training agents within the company.

Benefits of Hiring a Call Center in the US

Cost Saving: Hiring a call center company eliminates the need for a dedicated call center. It reduces the cost that comes from hiring and managing staff that performs within the company.
Improve Data Analytics:Call center companies invest heavily in reporting and data analytics. These data can help you maximize productivity, save money, and transform their processes for efficiency.
Scalability: Call center companies are well-equipped to handle increased call volume as you scale up your business.
24/7 Dedicated Support: Call center companies provide timely response and convenient service offering better services to clients.
Benefits

Top 20 Call Center Companies in the US Best for Business Process Outsourcing

With US local virtual numbers, you can interact virtually with the local market and local customers in US to reach your business goals.

accenture logo

Accenture

With an annual revenue of over $61.6 billion, Accenture is the most notable call center company in the US. Accenture specializes in BPO services, including IT support and accounting. Its service includes solving complex business problems by providing strategic advice. Their business processes cover marketing, procurement, supply chain, etc.

intelemark logo

Intelemark

With an annual revenue of around $10 million, Intelemark is one of the top call center companies in US, enhancing the communication performances of the world’s reputable brands. Its core services target technology, consumer electronics; retail, travel, banking, and insurance. Intelemark primarily offers marketing services to companies since its establishment in 2000.

foundever logo

Foundever

Formerly known as Sitel, Foundever was founded in 1985. It operates in 45 countries had a revenue of $4 billion in FY 2022. They focus on taking order and processing, and customer service outsourcing. Their team of proficient employees strives to enhance customer satisfaction and productivity by providing back-office support for expanding sales.