Call Center Companies in india

Call Center Software Solution in India

Acquire exceptional call center software solutions in India with KrispCall and increase profits at a reasonable price. Take the benefits of the enhanced communication technology, and manage every call efficiently, by setting up your call center from anywhere that too with fewer agents.

Make international calls to/from India with virtual numbers conveniently
Advanced call management features to manage high volume of calls
24/7 human support available
Suited for both on-premise and remote working environment
Call Center Software Solution in India

Get Virtual Phone Numbers To Set up Call Center in India

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How to Set up a Call Center Company in India?

KrispCall lets you set up your call center company without going through a lengthy process. Follow the straightforward steps below to have your call center set up and running in a few minutes.

  1. Sign up with a KrispCall Account
  2. Purchase a virtual phone number and submit documentation.
  3. Add and Invite agents.
  4. Assign the virtual numbers to your agents.
  5. Start making and receiving calls.
How to Set up Call Center Software for Small Business
Call Center Industry in India - An Overview

Call Center Industry in India- An Overview

India is expanding rapidly in the global call center landscape, boasting one of the largest networks of such companies. Its appeal as a preferred destination for outsourcing customer service has grown remarkably. According to the report of Adriotmarketresearch, by 2029, the size of the global market for The Transition of India Call Center is expected to reach $55.5 billion, increasing at a CAGR of 10.8%.

Since the inception of the first contact center in 1998, modestly staffed with 18 employees, India has maintained a track record of providing top-notch service at affordable rates. The driving force behind this significant growth is the country’s blossoming English-speaking population.

In the aftermath of the 2008 recession year, the demand for outsourcing from India drastically increased. Factors like cheap cost, availability of large pool of qualified agents, advanced telecommunication infrastructure, and unwavering government support helped the Indian call center industry attract global investors in 2023.

Benefits of Hiring a Call Center in India

Cost Advantage: Labor cost in India is lower than in other developed countries like the USA and UK.
Scalability and Adaptability:By hiring a call center company you can easily scale the operations based on your requirements as your business grows.
Skilled agents: India has many experienced and skilled English-speaking agents. So you can rely on their services.
Advanced infrastructure: Call center companies in India have the latest technology and infrastructure that ensure smooth communication.
Government support: The government of India provides tax breaks and relaxes restrictions on foreign ownership.
Benefits of Hiring a Call Center in India

Top 19 Call Center Companies in India Best for Business Process Outsourcing

octopustech

OctopusTech

Founded in 2011, OptopusTech provides several outsourcing services specializing in web design, e-commerce development, and other voice and non-voice support. Their cost-effective solution assists with inbound and outbound calling services, unparalleled chat, and email support for improving easy access.