Call Center Companies Canada

Call Center Software Solution in Canada

Establish a cost-effective call center software solution from KrispCall for your business in Canada, improving your overall communication system. The determined call center software will assist you in streamlining your operations, improving your brand reputation, and establishing credibility in the competitive industry.

Make/receive calls to/from Canada with virtual numbers conveniently
Advanced call management features to manage a high volume of calls
Suited for both on-premise and remote working environments
24/7 human support is available.
Call Center Software Solution in Canada

Get Virtual Phone Numbers To Set up Call Center in Canada

Trusted and loved by 4500+ companies worldwide
Watalook AI Squared Framerrs Insurance Retail Insight Stadiax Neural Love Surfshark Valet Incorpuk Snap Send Solve Ellicium Easil Travelbase Quartile Zebedee Watalook AI Squared Framerrs Insurance Retail Insight Stadiax Neural Love Surfshark Valet Incorpuk Snap Send Solve Ellicium Easil Travelbase Quartile Zebedee Watalook AI Squared Framerrs Insurance Retail Insight Stadiax Neural Love Surfshark Valet Incorpuk Snap Send Solve Ellicium Easil Travelbase Quartile Zebedee

How to Set up Call Center Company in Canada?

Get Krispcall call center software in easy steps without any complications. Sign up for a KrispCall account, purchase virtual numbers, and start making & receiving calls immediately.

  1. Sign up with a KrispCall Account
  2. Purchase phone numbers and submit the required documents
  3. Invite and Assign the virtual numbers to your teams
  4. Adjust the settings as per your preferences
  5. Finally, Start making calls with your agents
How to Set up Call Center Software for Small Business
Call Center Industry in Canada – An Overview

Call Center Industry in Canada – An Overview

Call center was first introduced in Canada in the 1960s. Canada’s call center industry flourished over the years, and by 1980, it was ranked one of the tough competitors in the global call center market. To keep up with the fast-changing technology evolution by 2000, the whole scenario of call centers was changed due to computer-telephony integration and the Internet.

According to IBIS, the revenue of the call center industry in Canada is expected to increase at a CAGR of 0.2% to $1.9 billion from 2016-2022, including a decrease of 1.7% in 2023 alone, when profit is expected to reach 3.8%. Also, with the entry of AI and automation, the call center revenue is expected to grow more in years to come.

With a market size of over $2 billion, Canada has over 1052 call center businesses. The call center industry in Canada is a major economic driver, employing over 100,000 people. A strong economy, skilled workforce, stable political environment, well-developed infrastructure, and favorable business environment make Canada a popular choice for call center outsourcing.

Benefits of Hiring a Call Center in Canada

Cost-Efficiency: Canada's call centers offer a good balance between quality and cost, compared to the US and the UK.
Bilingual Support: In Canada, both English and French are official languages. So, it offers bilingual support to international customers.
Scalability: Canadian call centers can increase or decrease staffing according to the business's requirements.
Customer Retention: Canadian call centers can boost customer loyalty and retention rates by focusing on providing quality service.
Benefits of Hiring a Call Center in Canada

Top 13 Call Center Companies in Canada Best for Business Process Outsourcing