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Sri Lanka Virtual Phone Number Providers in 2024



Sri Lanka Virtual Phone Number Providers

Having a Sri Lanka virtual phone number is essential if you want to establish or expand your business there. 

This article will discuss the pros and cons of having a Sri Lanka virtual phone number, the types of numbers you can get, and the best service providers based on prices and services. 

However, you can get confused while looking for the best virtual phone service providers. You can get scammed if you do not choose your provider properly and wisely without research. You don’t have to worry; we’ve researched and listed our top 10 Sri Lanka virtual phone numbers in 2024. 

By reading this article, you will be able to clear up your confusion about buying Sri Lanka virtual numbers for personal or business use. So, let’s get started.

Key Takeaways 

  • You can get four Sri Lanka Virtual numbers: Local, Mobile, Vanity, and Toll-free.
  • Sri Lanka virtual phone number costs about $16-$158, the average base price.
  • The best providers for Sri Lanka virtual phone numbers include CallHippo, CallForwarding, Auditcall, Limecall, Koala Calling, TollFreeForwarding, Freezvon, GlobalCallForwarding, Avoxi, and Zadarma.
  • Sri Lanka’s virtual number can be obtained with the proper identification, address, business paperwork, and payment details.

What is a Sri Lanka Virtual Phone Number? 

Sri Lanka virtual number is a VoIP number that is not attached to a specific phone line or location. It does not require set-up offices to make a call; you only need a smart device with good internet connectivity.

Every internet-connected device allows you to communicate with anyone, anytime, anywhere, unlike physical phone numbers.

Benefits of Sri Lanka virtual phone number

  • Set local presence: Building relationships with locals can help you grow your business in Sri Lanka. The people will feel more comfortable talking to you if you own a familiar virtual number, and you can create your local presence.
  • Budget-friendly: Since virtual phone numbers do not require setting up an office with hardware devices, they are usually cheaper than traditional phone numbers for international locations.
  • Increases customer trust and credibility: Making strong business connections and building trust with local people is easier with a virtual number.
  • Customization:  You can set up call forwarding rules and customize your voicemail greeting with a virtual phone number service.

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*Disclaimer: Please be informed that Sri Lankan phone numbers are currently unavailable. We apologize for the inconvenience and are working diligently to expand our country coverage in the future.

What types of Sri Lanka virtual phone numbers can you get? 

The following are the four types of virtual phone numbers in Sri Lanka.

1. Local phone number

Local numbers are specific to a particular region or city in Sri Lanka. It consists of 10 digits that splits into four parts. If you want to dial a local phone in Sri Lanka, you should include a country code, area code, operator code, and 6 exchange numbers.

Format: [Country code] – [area code] – [operator code] – [line number]

Example:+94 052 2 589455

2. Mobile number

Mobile numbers in Sri Lanka are specific to network providers and consist of 10-digit numbers. All the mobile operators in Sri Lanka start with 07. The mobile prefix has 3 digits starting with the country code and the remaining numbers.

Format: [country code]- [mobile prefix]-[line number]

Example: +94 071 5648795 

3. Toll-Free number

Toll-free business phone numbers in Sri Lanka are 8 or 9-digit numbers that do not require a charge to call. The numbers usually start with 120, followed by the remaining numbers 

Format: [country code]-[toll-free prefix]-[line number]

Example: +94 (120) 784554

4. Vanity number

Vanity numbers are similar to Toll-free numbers that do not require charges to make a call. Vanity number includes a brand name or phrases so that the customers will remember. The letters in phone numbers are put for marketing purposes.  

Example: +94 120 CONVERSE

10 Best Sri Lanka Virtual Phone Number Providers in 2024

There are a variety of VoIP providers that offer different features and prices, making it difficult to choose one that suits your needs.  

We’ve selected the top cloud-based Sri Lanka phone number providers for all sized businesses focusing on the following factors

  • Services and features
  • User interface
  • Customer experience and reviews
  • Customer service
  • Pricing plans

1. Callhippo

Callhippo is the first on our list of Sri Lanka VoIP number providers. With the help of Callhippo, you can make and forward calls to any part of the world while sitting at your home and running your business. 

Callhippo srilanka virtual phone number

Any type or size of business, big, small, or medium, can enjoy the service of Callhippo. It has a dashboard that helps you to handle calls, view reports, analytics, detailed call logs, and many more. The best part of this service provider is pricing and great customer service. 

Key Features:

  • Power Dialer
  • Smart Switch
  • Smart Call Forwarding
  • Call Transfer
  • SDAP
  • Caller ID
  • Call Queuing Software
  • Call recording

Pricing: the basic price of CallHippo starts at $16 per month.

2. CallForwarding

CallForwarding provides top-notch call-forwarding features to expand and establish your business among Sri Lankan locals. They provide mobile, local toll-free, and vanity numbers and virtual PBX. 

callforwarding Sri Lanka virtual number

When you buy a Sri Lanka virtual number from CallForwarding, it only takes 30 minutes or less, is easy to set up, and has a friendly UI. It is very affordable and saves money using CallForwarding.

Key Features:

  • Hosted Extensions 
  • Voicemail to Email
  • Virtual fax
  • User Self-Care Portal
  • Time of Day Routing
  • IVR
  • Call routing
  • SIP Trunking
  • Sequential Ringing

Pricing: $16.99/month

3. AuditCall

AuditCall is another option you can go for Sri Lanka virtual number. It provides the best integration option among other providers. You can integrate it into various platforms and enjoy a call-forwarding experience to handle your business.

auditcall Sri Lanka virtual number

Auditcall has integrations with some of the famous platforms like Facebook, Google Adwords, Google Analytics, Bing, Google Marketing suite, Slack, Shopify, and other famous platforms.

Key Features:

  • Professional Services
  • Intelligent IVR
  • Smart Call Tracking
  • Virtual Numbers
  • Call queuing 
  • Multiple integrations
  • Sequential Forwarding
  • SIP Trunking

Pricing: The base price of Auditcall starts from $19 per month.

4. Limecall

Limecall is another perfect choice for a Sri Lanka phone number, no matter the size of your business. The pricing is very competitive, and the features are amazing. It provides 24/7 customer service and great VoIP services to assist you in growing your business in Sri Lanka, regardless of your place of operation.  

Limecall Sri Lanka virtual number

Key Features:

  • Digital Asset Management.
  • Digital Experience Platforms (DXP)
  • Enterprise Content Management (ECM)
  • Headless CMS.
  • Knowledge Management.
  • Localization.
  • CRM integration. 
  • Mobile Forms Automation.
  • Web Accessibility.

Pricing: The basic plan for Limecall starts at $19 per month.

5. Koala Calling

Koala Calling provides the best communication services with advanced call-forwarding features. It is a VoIP provider with advanced IVR and unlimited extensions that helps you to make seamless communication with Sri Lankan residents. Also, you can effortlessly expand your virtual business in Sri Lanka with local and vanity numbers.

KoalaCalling Sri Lanka virtual number

Key Features:

  • Call Recording
  • Unlimited Extensions
  • Enterprise API
  • Record calls
  • Failover Forwarding
  • Voicemail to Email
  • Sequential Forwarding
  • Online Account Management

Pricing: The price for a Sri Lanka phone number starts at $158.95 per month.

6. TollFreeForwarding

TollFreeForwarding is another best service providers on the list. It has easy-to-set-up features where users can choose a number, activate, make, receive, and forward calls. The communication features provided by TollFreeForwarding are excellent and at a very affordable price.

tollfreeforwarding Sri Lanka virtual number

It makes your business calls, and conference calls seamless. It has unlimited integration, including google services, and offers interaction with Google voice, calls forwarding, voicemail, and team messaging.

Key Features:

  • Fast Setup
  • Voice to my email
  • Virtual PBX
  • Global call forwarding
  • IVR
  • Call Recording
  • Record incoming calls
  • 24/7 Account management
  • Real-Time Reporting

Pricing: The base price for Sri Lanka VoIP numbers starts from $39 per month when paid $49 per month annually for a monthly subscription. 

7. Freezvon

Freezvon is an all-in-one VoIP phone system platform that offers virtual phone service in 48 countries. It provides virtual numbers, toll-free lines, and virtual PBX(Private Branch eXchange) in combination with virtual numbers. Customers can be contacted immediately by phone from anywhere in the world, which makes it one of the best options for Sri Lanka phone numbers.

freezvon Sri Lanka virtual number

Key Features:

  • Virtual IP PBX
  • IVR
  • Screen sharing
  • Callback
  • Voicemail
  • Custom greeting
  • Call forwarding
  • Click to call 
  • Conference call

Pricing: The basic price starts at $82 per month.

8. GlobalCallForwarding

GlobalCallForwarding is a top-notch service provider with easy set-up and advanced communication features. It is the most reliable provider with services in 150+ countries. Since it has 26 years of experience in service, you can definitely go for the Sri Lanka number with GlobalCallForwarding.

globalcallforwarding Sri Lanka virtual number

Key Features:

  • Virtual Voicemail
  • Sequential Forwarding
  • Geographic Routing
  • Cloud Call Recording
  • Call Flow Designer
  • IVR/Auto Attendant
  • Number Masking
  • Failover Forwarding

Pricing: The price for a Sri Lanka phone number starts from $158.95/month

9. Avoxi

Avoxi is one of the leading VoIP service providers in Sri Lanka. It offers free-of-cost set-up services with advanced PBX and CRM features. You can use it for your call centers, hotels, banks, or any type and size of business. 

Avoxi Sri Lanka virtual number

Avoxi offers great communication service with advanced features and great quality calls and helps global businesses to expand. Additionally, it easily manages call queues, provides great customer experience in real-time, and has an excellent phone system. 

Key Features:

  • Automatic Call Distribution
  • Voicemail transcription
  • Call forwarding
  • Auto attendant
  • Activity Tracking
  • Global call forwarding
  • CRM
  • Call Monitoring
  • Callback Scheduling
  • Communication Management

Pricing: The basic price for Sri Lanka phone numbers starts from $129.49 per month

10. Zadarma

Zadarma offers you solid communication tools that they employ to expand and serve their large customers. It is the most trustworthy service regarding Sri Lanka virtual numbers. Any location or VoIP/SIP system can benefit from easier call forwarding. 

Zadarma Sri Lanka virtual number

You can easily forward a call to your phone after purchasing the number. Its app works smoothly with your other applications and is an excellent internal and external communication system.

Key Features:

  • Automatic Call Distribution
  • CRM
  • Global call forwarding
  • Sales teams management
  • Call Transfer
  • Computer Telephony Integration
  • Help Desk Management
  • IVR / Voice Recognition
  • Inbound Call Center
  • Lead Management

Pricing: The basic subscription for Zandarma starts from $39 per month

What is the cost of a Sri Lanka virtual phone number?

The cost of a virtual phone number depends upon the features and services you choose to obtain. The prices also depend on the type of number you want(local, mobile, toll-free, vanity) and the location. Different providers have different prices and subscription plans.

The average base price of a Sri Lanka virtual phone number ranges from $16-$158 based on features and services. 

Sri Lanka offers multiple numbers for various pricing plans. The cost rises from basic to premium plans as you change the subscription plans and add more features. Some service providers offer free setup fees and only charge you fees as you add some features.

It can be difficult for you to choose among several Sri Lanka VoIP phone service providers. But it is always best to compare the service and pricing plans according to your needs. Carefully read the terms and conditions and the service provided to you. It is always best to stick to the basic plans for personal use.

Tips to find a Sri Lanka Virtual phone number for personal and business use

You might find it difficult to choose and decide on virtual international phone numbers for Sri Lanka. Here are some strategies to find a Sri Lanka Virtual phone number for personal and business use:

  • Decide what type of number you need. Consider the pricing and features according to your requirements. If you want a personal number, you can go for basic plans with fewer features; if you want a business phone, go with additional features.
  • Research through suppliers offering the best virtual phone numbers with advanced features in Sri Lanka.
  • Look for providers who give phone numbers for personal and commercial use.
  • Look at the features provided, like voicemail, call recording, and call forwarding features. Pay attention to the call connection’s stability, outgoing and incoming call reliability, call routing, and quality.
  • Compare costs, and setup fees, including the cost of domestic and international calls and texts.
  • Search for customer service alternatives, including email, phone, and live chat.
  • To evaluate the provider’s reputation and degree of client satisfaction, read customer reviews.
  • Select a service provider that provides a good balance of features, price, money-back guarantee, stability, and customer support.


There is a lot of option when it comes to virtual phone number providers in Sri Lanka. Every provider has its unique services and pricing plans. You can pick anyone from the list that best fits your needs. Look for the features you require according to your budget, and don’t spend on the features you don’t need and save money. 

The virtual phone number providers on the mentioned list provide the best value and quality of service.  Choose any one from them and represent your brand in Sri Lanka. 

Even though KrispCall offers VoIP services in more than 100 countries, the service is unavailable in Sri Lanka. You can get in touch with us if you need a virtual phone number for another country, such as the US, UK, Korea, or a different country.


How to get a Sri Lanka phone number?

You can get a Sri Lanka virtual number by following these steps:

  • Find the best virtual number you require,
  • Create an account, then log in with that information or the email address related to your business.
  • Before selecting a number, Choose Sri Lanka from the list of countries.
  • Choose a subscription plan.
  • Submit the required documentation. 

Can I use the Sri Lanka virtual phone number to receive SMS and OTP verification?

You can receive SMS and OTP using Sri Lanka’s virtual number in the SMS inbox of the service provider app. You can request an OTP with the virtual number, and the application will provide it through text messages.

What documents are required to get a Sri Lanka virtual phone number?

Virtual phone number providers will require you to submit verification of identity and proof of address for verification. The types of documents needed can change depending on the usage. A passport, Citizenship, account details, and driving license are some of the examples of documents you’ll require.

What are the limitations of Sri Lanka virtual phone numbers?

Some limitations in Sri Lanka virtual phone numbers are:

  • Always needs an internet connection; without the internet, you can not make or receive calls.
  • Security issues as your number can be stolen and used for identity theft and scam calls.
  • You’ll have to pay extra money to add features.

Where can I use the Sri Lanka Virtual phone number?

You can use the Sri Lanka virtual phone number anywhere and in any part of the world. All you need is a smart device and a good internet connection and set up as many users as you want.

How to get Sri Lanka’s number for WhatsApp?

Here are the steps to get a Sri Lanka number for WhatsApp:

  1. Choose a Sri Lanka Virtual Phone number provider.
  2. Sign up and sign in to your account.
  3. Select the country as Sri Lanka and choose your number
  4. Submit the required documents
  5. After getting the number, open WhatsApp and register with that Sri Lanka number.
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Arun is SEO Analyst at KrispCall. He has written in extensively in the field of cloud telephony and call center solutions.

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