Skip to content

Why Does My Call Goes Straight to Voicemail? [13 Fixes]

Share:

Share:

Why Does My Call Goes Straight to Voicemail

Have you experienced a situation where your calls 📲 go straight to voicemail without even ringing? 

It’s a common issue that many of us encounter, leaving us wondering 🤔  why it happens and how to fix it. It can be very frustrating 😠, especially when expecting important calls. Hence, knowing the causes of it is extremely important to ensure break-free communication. 

There are a number of reasons why this can happen, but fortunately, most of them are related to the phone’s settings and are very simple to fix.

In this blog post, we’ll explore the reasons behind this pesky problem and provide you with 13 effective fixes to ensure that your calls reach your intended recipients every time.

🔑 KEY HIGHLIGHTS 

  • A call going straight to voicemail means calls going directly to voicemail rather than ringing on your device.
  • If your call goes straight to voicemail, it is likely because you have turned your DND or airplane Bluetooth mode on, or it is due to a network issue.
  • Network, call, and phone setting issues are common reasons incoming calls go to voicemail.
  • To resolve the issue of calls going straight to voicemail,  turn off your Airplane mode if it is on, disable the Do Not Disturb mode, and turn off the VoLTE (Voice over LTE) feature.

Table of Contents

What Does a Call Going Straight to Voicemail Mean?

A call going straight to voicemail means calls going directly to voicemail rather than ringing📳 on your device. 

Usually, a call goes straight to voicemail because the person you are trying to call has turned their phone off, is out of service, or has manually set their phone to go directly to voicemail for all incoming calls.

Common Reasons for Phone Numbers Going to Voicemail

There can be various reasons why a call goes directly to voicemail instead of ringing, such as your phone being in airplane mode or you having a network issue. There are several other reasons, but most of them involve your phone’s settings.

1. Airplane Mode On

If you turn your phone into airplane mode, you won’t receive any incoming calls. This is because airplane mode disables all connections, so your phone won’t receive any calls, and the call goes directly to voicemail. 

2. Network Problem

Sometimes, your phone network service won’t work in a different place due to an unreachable network or technical issue. In this case, also, you won’t receive calls.

3. Do Not Disturb Mode

When you turn on do not disturb mode DND, you won’t receive any calls. DND temporarily silences all your incoming calls and notifications.

4. If the Phone is Off

It is an obvious reason that if you turn your phone off, you won’t receive calls, and your calls will be stored in voicemail. Hence, always turn on your phone if you don’t wish to send your incoming calls to voicemail.

5. Call Setting

If you have accidentally set up call forwarding or call barring, you won’t receive calls. The call forwarding feature will direct your calls to another number and phone, while the call barring feature blocks unwanted calls to or from your smartphone by blocking them.

6. Ringer Volume

This one might seem obvious, but it’s a common problem. If you have turned your phone’s volume really low or keep it in silent mode, it will be hard to hear incoming calls. Hence, you will miss the incoming calls.

7. Silence Unknown Caller

Modern phones offer features to silence calls from unknown numbers, known as “silence unknown callers.” While this feature can be pretty helpful in preventing spam calls, it can also backfire if you’re expecting a call from a new contact. This is because this feature will automatically send unfamiliar numbers straight to voicemail.  

8. Bluetooth Connection

Many of us connect our phones to Bluetooth devices (headsets and speakers) to enjoy hands-free calling and music. However, sometimes, this connection can disrupt incoming calls. When your phone is connected to a Bluetooth device, it might prioritize the connection over ringing for incoming calls, sending them straight to voicemail. 

9. VoLTE (Voice over LTE)

Voice over LTE (VoLTE) is a technology that utilizes LTE data networks to offer clear voice calls. While it offers advantages, VoLTE can sometimes interrupt incoming calls and send them to voicemail.

10. An Issue with the SIM Card

The SIM card acts as the bridge between the network carrier (like Verizon and AT&T) and the phone, helping you make and receive calls. If your SIM card isn’t working right or is damaged, your phone might not get calls at all, which means you could miss many of them and end up with a bunch of voicemails.

11. iPhone Features

iPhone mobile phones have several features Focus Mode and Announce Calls, that help you avoid distractions and focus on the ongoing work. While these feature may sound fruitful, it might be unintentionally causing you to miss important calls. This is because these features silence incoming calls and send them straight to voicemail in specific situations.

12. Network Type

If your phone is set to a different network type (3G/2G) than usual (4G), it can mess with how calls come through. It might end up sending incoming calls to voicemail. Hence, you need to make sure that your phone is set to the right network type, like 4G, to avoid calls going straight to voicemail.

13. Outdated Software

Old software on your phone might have bugs or problems that affect how calls go and come in. If your phone’s software is outdated, it might not be able to handle calls properly, leading to issues like calls going to voicemail.

Why is My Phone Going Straight to Voicemail? [13 Ways to fix it]

Your phone goes straight to voicemail if you have turned your DND mode on, or it can be due to a network issue, your call setting issue, and many more. Let’s find out how you can solve them quick and easy:

1. Turn off Airplane Mode

One common reason a phone going straight to voicemail is turning on Airplane mode. Airplane mode disables all the wireless connections and prevents your call from coming into your phone. Hence, you need to turn off the Airplane mode to fix this issue.

Follow these steps to turn off the airplane mode:

  • Go to phone “Settings” or swipe your screen down.
  • Look for the option “Airplane mode”.
  •  If it is turned on, simply turn it off to allow calls to come through again.

2. Check your Network

Sometimes, your phone network service won’t work in a different place due to an unreachable network or technical issue. And due to weak signal your phone won’t be able to make and receive calls effectively. 

Way to fix it:

  • Check your phone’s signal strength.
  • Restart your phone
  • Check network outages in your place.
  • If that doesn’t work, contact your mobile service provider.

3. Turn off your Do Not Disturb Mode

When you turn on the Do Not Disturb mode feature on your phone, it will temporarily silence all your incoming calls and notifications. Hence, it is necessary that you turn off the do not disturb mode feature if you don’t want your phone calls to go to voicemail. 

Follow these steps to turn off the do not disturb mode on your phone;

  • Go to your phone’s “Settings” or swipe your screen down.
  • Find the option named “Do not Disturb”.
  • If it is enabled, tap on it to turn it off

4. Turn on your Phone

You won’t also receive incoming calls on your phone if your mobile phone is switched off. When your phone’s powered down, incoming calls won’t be able to ring through and will be directed to voicemail instead. Hence, always keep your mobile phone on to avoid the issue of call going to voicemail. 

Here’s how you can turn on your phone;

  • Press a side-on button on your phone.
  • Switch on your phone.

5. Fix your Call Setting

It is also possible that your phone goes to voicemail because of some call settings. These call settings include turning on features like call forwarding and call barring, which prevent incoming calls.

Way to fix it:

  • Open the Phone app on your device.
  • Tap on the three dots (⋮) in the top right corner.
  • Select the Settings option.
  • Look for the Call forwarding and Call barring options.
  • Check if it is turned on.
  • If it is turned on, tap on it to turn it off.

6. Turn Up your Ringer Volume

Sometimes, when the ring volume is low, you won’t hear any ring and eventually miss the incoming call. Hence, you need to increase your ringer volume to avoid missed calls and not send your calls to voicemails.

Here’s how you can turn up your ringer volume:

  • Check your volume level.
  • Press the side volume button on your phone to increase the ringer volume.
  • Or go to Settings app> navigate to Sounds and vibration option> Fix the ring volume.

7. Turn off your Silence Unknown Caller Setting

The silence unknown caller feature automatically sends incoming calls from unknown numbers to voicemail. If you don’t want those calls to go to voicemail, you should turn off the silence unknown caller feature.

Follow these simple steps to turn off the silence unknown caller:

  • Open the Phone app on your device.
  • Tap on the three dots (⋮) in the top right corner.
  • Select the Settings option.
  • Look for the unknown callers or Silence unknown numbers options.
  • Disable this option if it is enabled.

8. Turn off the Bluetooth Connection

Who doesn’t like listening to music with headsets or earphones on? We all do right?  But, sometimes, connecting your phone to a Bluetooth connection can interrupt incoming calls and redirect them to voicemails. Hence, try turning off the Bluetooth connection to check if the call going to voicemail is related to the Bluetooth connection.

Follow these steps to turn off the Bluetooth connection:

  • Swipe your phone screen down or open your phone Settings.
  • Search Bluetooth icon.
  • Turn it off

9. Turn Off VoLTE (Voice over LTE)

Voice-over LTE technology offers a 4G LTE signal, and if you are in an area with a weak signal, you can experience call drops. In the worst case, due to weak signal it can send your phone calls to voicemails without ringing the phone. Try disabling this feature on your phone to receive all calls and avoid the chances of sending calls to voicemail.

Follow these steps to turn off VoLTE:

  • Open Settings app.
  • Find the Mobile Network menu and click on it.
  • Tap on the SIM card and networks icon.
  • Select the SIM card you are using.
  • Select the VoLTE and disable it.

10. An Issue with SIM Card

Sometimes, you might not receive a call on your phone due to a faulty or damaged SIM card. If you mistakenly put the SIM card in the wrong place or your SIM card is too old, it can interrupt both incoming and outgoing calls.

Way to fix it

  • Try removing and reinserting your SIM card 
  • Check your sim card condition
  • If it still doesn’t work, contact your SIM service provider or buy a new one.

11. Iphone Feature

Some new and different features of the iphone, like announce calls and focus mode, can unintentionally shift your incoming calls to voicemail. Try disabling all these features to avoid calls sending to voicemail.

Way to fix it

  • Go to your phone Setting or tap on Siri & Search.
  • Find Announce calls and focus mode.
  • Disable these features.

12. Network Type

Your network type can also sometimes interrupt your incoming calls. If you are in a place with a weak network, avoid using 4G. Most 4G Networks won’t work in places with weak network signals. Hence, try switching your network to 2G or 3G.

Here’s how you can change your network type:

  • Go to the phone Settings.
  • Select the Network option.
  • Select a preferred network type.
  • Select 4G, 3G, or 2G.

13. Update your Device or Software

Your old software or outdated phone can have different bugs, resulting in various glitches, including call issues. This issue can interrupt your overall phone system, including incoming calls. Hence, try updating your phone’s software to avoid such problems.

Way to fix it

  • Go to the phone Setting.
  • Tap on the About phone option.
  • Check for updates.
  • Update your phone
Check out👉: How to do Call Forwarding?

Why does a Call Go Straight to Voicemail Without Ringing?

There can be various possible reasons why your call goes straight to voicemail without ringing on your phone. Some of those reasons include;

  • When you accidentally set your phone to call forwarding, call barring, or call blocking, you will not receive any calls and will go straight to voicemail.
  • Your phone’s DND Do Not Disturb mode can also interrupt your incoming calls.
  • You won’t get any calls if you have turned on your airplane mode and forgot to turn it off.
  • Your device connection to Bluetooth can also interrupt your calls.
  • Sometimes, your SIM shifts a little from your device, resulting in no signal and no incoming or outgoing calls.

Why Does My Andriod Phone Calls Goes Straight to Voicemail? [Common Causes]

Your Android phone calls go straight to voicemail due to various reasons. Sometimes, it can be due to a signal issue or a call setting on your phone, and there can be many other things you might not have noticed yet.

Here are some of the common why your Android phone calls go straight to voicemail;

1. Network Problem

A weak network signal or network outage can be the caused behind the problem; your calls go straight to voicemail.

  • No signal or weak signal: If your phone has no signal or a weak signal, you won’t receive any calls.
  • Network outage: If you are in a place without a strong cellular signal or proper network infrastructure, you might struggle to connect to the signal.

2. Hardware Issue

Hardware issues like old or damaged SIM cards and phone problems can also cause this problem.

  • SIM card damaged: You won’t receive a call on your Android phone if you are carrying a damaged SIM card.
  • Phone problem: If your device isn’t in the right condition, it can also hamper incoming calls or any other phone feature.

3. Call Setting

Some call management features like call forwarding and do not disturb mode can redirect your call to voicemail.

  • Call forwarding: The call-forwarding feature will prevent you from receiving incoming calls and redirect calls to another number or voicemail.
  • Do not disturb mode on: DND mode will temporarily disable every call and notification you receive on your phone.

4. Phone Setting

Your Android phone calls also go straight to voicemail if you have blocked numbers and have turned on Airplane.

  • Blocked numbers: If you have blocked a certain number from your contact lists, any calls from those numbers will go to voicemail.
  • Airplane mode on: When you turn on airplane mode on your device, you won’t receive any incoming calls, as it disables all the wireless connections.

Troubleshooting Tips to Fix Calls Going Straight to Voicemail

It can be frustrating when you expect someone to call, and the call goes directly to voicemail without even knowing you. If you’re experiencing this trouble, then follow these initial troubleshooting steps:

  • Turn off your Airplane mode if it is on.
  • Check your phone’s signal strength and contact the service provider if there is an outage problem.
  • Disable the Do Not Disturb mode.
  • Restart your phone.
  • Check all your call settings features and disable them.
  • Maintain the volume of your phone.
  • Turn off the Silence Unknown Caller feature.
  • Check the Bluetooth connection and turn it off.
  • Turn off the VoLTE (Voice over LTE) feature.
  • Remove and re-insert your SIM card.
  • Unblock the blocked numbers.
  • Update your phone or software.

Make Every Call to Be Answered Without Going in Voicemail With KrispCall 

KrispCall’s cloud telephony system offers various advanced features and solutions that help you fix the issue of calls going straight to voicemail. KrispCall VoIP helps businesses of all sizes minimize the issue of call drops during VoIP phone calls. KrispCall features such as Caller ID and contact tags help store the details of dropped calls, allowing businesses to reconnect with potential customers later.

Additionally, the KrispCall click-to widget can be added to the business website, enabling customers to call businesses directly with just one click.

Get free KrispCall Demo 

Conclusion

Calls going straight to voicemail can be really frustrating. Still, by following the troubleshooting tips outlined in this article, you can identify and resolve the issue of your phone going straight to voicemail. 

However, if you continue to experience difficulties, don’t hesitate to contact your cell phone carrier or the manufacturer for additional assistance. With their expertise, you can ensure that your phone’s calling functionality is restored promptly.

FAQs 

Why does my Phone Goes Straight To Voicemail on Android?

Your phone goes straight to voicemail on Android because of various reasons. This could be due to signal issues (Weak signal strength, outages), your phone issue (outdated software or damaged phone), or your call setting issue (Do Not Disturb mode enabled, call forwarding or barring activated), etc.

Does a call going straight to voicemail mean blocked?

No, a call going to voicemail doesn’t mean blocked. Instead, it can be related to various issues like network issues, phone issues,  or a call setting issue and many more.

Does A Phone Go Straight To Voicemail If There Is No Service?

Yes, a phone goes straight to voicemail if there is no service. Weak signal is one of the main causes of phone calls going straight to voicemail.

Why does my phone go straight to voicemail, but messages say it has been delivered?

There could be a few reasons why your phone goes straight to voicemail, but messages say delivered. It could be due to airplane mode, network, sim card, or phone settings issues.

Does Phone Go Straight To Voicemail If Turned Off?

Yes, a phone goes straight to voicemail if it is turned off. It’s because when you switch off your phone, you cannot receive calls, so they go directly to voicemail.

Why do my calls go straight to voicemail iphone?

The phone goes straight to voicemail iphone due to various phone settings such as Silence Unknown Callers, Bluetooth, DND mode, or airplane mode.

Does Your Phone Go Straight To Voicemail When On Dnd?

Yes, your phone goes straight to voicemail when your Do Not Disturb mode is on. DND mode disables all your incoming calls and notifications and sends it straight to voicemail.

Follow our newsletter !
Subscribe to our newsletter & stay updated for the latest news.
Author Image

Dinesh Silwal

Dinesh Silwal is the Co-Founder and Co-CEO of KrispCall. For the past few years, he has been advancing and innovating in the cloud telephony industry, using AI to enhance and improve telephony solutions, and driving KrispCall to the forefront of the field.

Related Blogs