10 Best UK VoIP Providers in 2024

  • Last Updated: 20 Feb 24
  • 13 min read
Best UK VoIP Providers

Are you searching for UK VoIP providers that will fit best for your business? 🤔Or Have you decided to switch to a VoIP solution to improve your business communication effectiveness?

There are so many VoIP providers now and each has its features and prices.

Selecting the perfect business VoIP provider can be very challenging, so we reviewed the best available options out there in the market and ranked them to simplify your decision-making process.

In this post, 👌 we will explore what UK VoIP service providers mean, the benefits of business VoIP providers, and, ultimately, the best UK VoIP service providers available in 2024.

By utilizing them, both small business and large enterprise owners can remain connected from any location.🌟

🔑 Key Highlights

  • A UK VoIP Provider offers a Voice over Internet Protocol (VoIP) system for users in the United Kingdom.
  • Economical compared to traditional landline systems, eliminating infrastructure costs and including long-distance and international calls.
  • KrispCall stands as our top choice for the best VoIP service providers UK including rich features like CRM integrations and Call Analytics.
  • Zoom offers a free cloud phone system for 40 minutes within its basic plan, you need to pay more for advanced features.
  • GoTo’s Connect system offers unlimited domestic inbound and outbound minutes across all plans.

Let’s get started.🚀

What is a UK VoIP Service Provider?

UK VoIP Service Provider is a company that provides Voice over Internet Protocol (VoIP) systems, especially for users in the United Kingdom.

These VoIP providers offer phone services that use the internet over the physical phone lines for making and receiving calls and are cost-effective compared to traditional phone services.

Also, a business VoIP service provider provides more than just basic calling abilities. They offer advanced features such as virtual phone numbers, call forwarding, voicemail, and more according to the needs of businesses and individuals in the UK.

What are the benefits of using a UK VoIP Provider?

There are several advantages of using a UK VoIP provider. They help to improve efficiency, reduce costs, and boost the quality of business communication.

Here are some benefits of using a business VoIP phone system:

  • Cost Efficiency: VoIP systems are economical compared to traditional landline phone systems. It eliminates the infrastructure cost associated with traditional phone lines. It also reduces expenses by including long-distance and international calls in its plans.
  • Higher Scalability: It is easy to change the size of your phone system as your business grows. You can add more and remove phone lines when you need them. It helps you to manage your communication needs better as your business gets bigger or smaller.
  • Flexibility: As VoIP systems work on an internet connection, there is no need for a physical phone. You don’t have to be in the office whenever you want to communicate with customers, prospects, or colleagues. It empowers you to work from home or any location you choose.
  • Advance Features: You get access to extra tools and features beyond basic calling. It includes top-notch advanced features such as live call monitoring, voicemail-to-email, virtual receptionist, call forwarding, auto-attendants, and more. These features can improve efficiency and boost communication within your business.
  • Integration: VoIP systems can easily work together with other software and tools like Hubspot, Pipedrive, Zapier, Microsoft Dynamics 365, Pabbly Connect, and many more. It helps to streamline business communication and makes it easier for employees to access all the tools they need in one place.

10 Best UK VoIP Providers for Business for 2024

Best Business VOIP providers in the UK offer a range of Voice over Internet Protocol telephony for businesses. There are lots of major VoIP providers out there, but not all are right for your business. Choosing the wrong one can cost you money and make it hard to communicate. This is something you can’t afford.

How did we select the best business VoIP providers in the UK?
We have listed 11 top Voip Providers for Business 🤗 based on the research on the following criteria: 

  • Pricing Plan
  • Call Quality
  • Global reach
  • Advanced Features
  • Business Oriented Solutions
  • Customer Support & Customer Reviews
  • Easy to Use
  • Security & Trust
  • Integrations
  • Best UK VoIP Providers Comparison Overview:
ProvidersPricingFeatures
KrispCallStarts From $12/user/year(if paid annually)Unified Callbox, Call Analytics, Shared Number, Call Forwarding, Smart IVR, Call Routing, VoiceMail Transcription, Call Transfer
8*8The starting price X2 is28$/user/monthThird-party integration, Team Chat, Unlimited calls to a minimum of 14 countries
MitelContact sales teamInteractive voice response IVR, Real time call statistics
Microsoft Teams Starts from 7$ per monthIntegration with Microsoft ecosystem, Helpful bots
Goto ConnectStarts from 12$ per monthAudio/Video Recording, Automated AttendantAutomated Routing
RingCentralStarts at $20/monthMulti-device usage, Call log reports, Document sharing, Analytics for IT administrators
ZoomBasic plan is freeMulti-language support, Online webinars, Call queues 
Call HippoBasic plan is freeInternal call transfer, Multiple Simultaneous CallsIVR and dial groups
NuacomStarts from 9.99€/monthSmart call transfer and call notes, Parallel callsRing on announcement
Aircall Contact sale teamEasy access and easy integration, 100+ app integrations.Virtual call centers.

1. KrispCall

KrispCall is one of the best VoIP providers for the UK in 2024. It provides advanced telecommunication features like Unified communications, Phone tree, Advanced call analytics, and Voicemail to email. For the UK you can also get a Local, Toll-free, Vanity phone number for VoIP phones.

KrispCall best for UK VoIP providers

You can easily manage your conversations without switching between apps. Connect smoothly with popular platforms like HubSpot CRM, Pipedrive, Zapier, Zendesk, and more. KrispCall has Excellent call quality and features that let you handle personal and business calls through a user-friendly dashboard

Features

  • Integrations with CRM systems: Seamlessly integrate with customer relation management systems, enabling agents to access the relevant data during interactions.
  • Automated call handling: Reduce the need for manual interventions and allow for quicker and more accurate solutions for customer queries.
  • Call Analytics and reporting: Provides insight into call data, helping UK businesses track performance, and make more informed decisions for continuous improvement.
  • Voicemail to Email: Convert voice mail messages into audio files making them easily accessible and shareable through email.

    ✅Pros 
  • Virtual Receptionist 
  • Sales call recording
  • Live call monitoring
  • VoIP softphone

❌Cons

  • Incompatible with Linux system
  • Limited problem solving


💰Pricing

Essential$12/user/month (if paid annually)
Standard$32/user/month
EnterpriseCustom

2. 8×8


8×8 is an affordable VoIP phone system. It provides global coverage where you can get benefits from international clients.

8x8 for UK VoIP Providers

You can share your contact and conduct video conferencing with a maximum of 500 people.


Features

  • Third-party integration
  • Team Chat
  • Live customer support

✅Pros

  • Unlimited calls to a minimum of 14 countries
  • Get access to many popular integrations
  • Utilize chat rooms and messaging for seamless collaboration.


❌Cons

  • The more advanced the service the higher the price
  • The pricing and setup are better suited for big companies, not small businesses.

💰Pricing

X228$/user/month
X448$/user/month
X855$/user/month

3. Mitel

Mitel is one of the best business VoIP providers in the UK. Mitel offers a set of tools for business communication, including business VoIP phone systems, contact centers, and collaborative software.

Mitel for UK VoIP providers

They have two packages one for small businesses and another for medium to large organizations—aimed at covering all communication needs.

Features

  • Sync your call data with Microsoft Teams, the Chrome browser, Google Cloud, and Salesforce.
  • Interactive voice response IVR
  • Rea time call statistics

✅Pros

  • Integrate with third-party apps
  • You get a guarantee with the Business plan that lasts for 90 days.

❌Cons

  • No free trial
  • Not suitable for startup business

💰 Pricing

Contact Sales Team

4. Microsoft Teams

Microsoft Teams is a top choice for VoIP phone systems in the UK. Some of you already know Microsoft as a VoIP service provider. More companies are using it for voice too.

Microsoft-Team for VoIP solutions

However, it’s not perfect – it can be expensive, and the support isn’t good.

Features

  • Integration with Microsoft ecosystem
  • All-in-one solution for team and project management.
  • Easy collaboration with features like chat, video conferencing, and real-time file sharing

✅Pros

  • No additional cost for Microsoft 365 users
  • Features like file search, backup, and collaboration.
  • Helpful bots

❌Cons

  • Complex for small businesses
  • Limited flexibility
  • Cost may be higher compared to the competitors

💰Pricing for Business Plan

Essential7$/user/month
Basic6$/user/month
Standard12.50$/user/month

5. Goto Connect

Goto Connect is one of our top-choice UK VoIP providers. GoTo’s Connect system offers unlimited domestic inbound and outbound minutes across all plans.

Goto Connect for Business VoIP providers

The Standard plan goes further by providing complimentary international calling to and from over 50 countries, all while delivering robust unified communication features for effective collaboration.

Features

  • Audio/Video Recording
  • Automated Attendant
  • Automated Routing
  • Drag and drop interface

✅Pros

  • Provides excellent value for the price
  • Customer support is always responsive and helpful
  • Best platform for virtual team meetings.

❌Cons

  • Confusing setups
  • Limited access
  • A small variety of features

💰Pricing

Essential12$/user/month
Standard16$/user/month
EnterpriseContact sales team

6. Ring Central

Due to its unlimited call across Canada, and USA Ring Central is one of the top choices for VoIP providers in the UK. Its dashboard and tools are simple to use, making it easy for new users to learn.

RingCentral for voip phone systems

Ring Central is best for both small businesses as well as large, ones who are looking for a new VoIP phone system.

Features

  • Multi-device usage
  • Call log reports
  • Documents sharing
  • Analytics for IT administrators

✅Pros

  • Modern communication capabilities like video conferences, and screen sharing
  • Video conferencing and calling features facilitate seamless collaboration among teams
  • High-quality audio and video calls
  • Streamline collaborations and communications

❌Cons

  • No CRM integration in the basic plan
  • No support for the base plan

💰Pricing

Essential20$/user/month
Standard25$/user/month
Enterprise35$/user/month

7. Zoom

Zoom is one of the popular VoIP phone systems in the UK. It is very simple to operate, affordable and offers global coverage.

zoom for UK VoIP providers

It’s a platform that brings together all your communication tools in a single place, such as meetings, chat, phone, and additional features. Zoom offers free telecommunication with its basic plan with many features like screen recording. virtual whiteboard etc.

Features

  • Multi-language support
  • Online webinars
  • Advanced analytics monitoring dashboard
  • Call queues

✅Pros

  • Easy to set up
  • Runs smoothly even with a slow connection
  • Capability to connect with Zoom products.

❌Cons

  • Lack of customer support
  • Gives only 40 minutes for a virtual meeting
  • Privacy issues

💰Pricing

BasicFree
Pro14.99$/user/month
Business21.99$/user/month
Business +Contact Sales Team

8. Call Hippo

Call Hippo is created to fulfill the communication needs of startups and small businesses. It is recognized as one of the best business VoIP providers.

Callhippo for business voip solution

It is accessible for both web applications and mobile-based apps. It empowers sales, marketing, and support teams to engage in global calls.

Features

  • Internal call transfer
  • Multiple Simultaneous Calls
  • IVR and dial groups
  • Real-time reporting

✅Pros

  • Quick and easy setup process
  • Impressive customer support with a fast response in the chat
  • Cost-effective solutions

❌Cons

  • Lack of attention to detail issues
  • Sometimes connections drop

💰Pricing

BasicFree
Starter25$/user/month
Professional40$/user/month
Ultimate55$/user/month

9. Nuacom

With excellent customer reviews and affordable prices, Nuacom is one of the best business VoIP providers.

Nuacom for UK VoIP provider

Nuacom is a phone system and cloud service that makes talking with others better, especially for helping customers in businesses.

Features

  • Smart call transfer and call notes
  • Parallel calls
  • Ring on announcement
  • Desktop notifications

✅Pros

  • Outstanding reviews from customers
  • Budget-friendly
  • Provide customer support

❌Cons

  • Limited external connection options
  • Lack of both inbound and outbound feature
  • Security issues

💰Pricing

Essential9.99€/user/month
Unlimited24.99€/user/month
Enterprise34.99€/user/month

10. Aircall

Next is Aircall, this VoIP provider uses special technology for calls, and companies like Burton, Pipedrive, UNTUCKit, and Lokalise trust and use it.

Aircall for business voip providers UK

Aircall helps businesses of all sizes, whether they’re just starting or big, by making their work more efficient

Features

  • Easy access and easy integration
  • 100+ app integrations.
  • Virtual call centers.
  • Shared call inbox.

✅Pros

  • It can be set for a few seconds
  • International calling feature
  • Can easily be integrated with CRMs like Salesforce and other tools

❌Cons

  • Limited Features
  • Confusing Interface
  • Call and connection issues

💰Pricing

Contact Sales Team

The Best UK Business VoIP provider: the verdict

There are plenty of business VoIP providers in the UK, so it is time to discover the verdict on the best business VoIP providers. Each VoIP provider has its unique strengths and VoIP solutions catering to various business needs and preferences.

However, one VoIP phone system stands out as a top choice of excellence earning the title of best UK VoIP provider: KrispCall

Why KrispCall stand out as our top choice for Business VoIP Service providers?

  • Advanced Features: KrispCall not only offers essential calling capabilities but also provides advanced features crucial for business efficiency
  • Integrations: Seamless integration with popular platforms like HubSpot CRM, Pipedrive, Zapier, and Zendesk, for effective workflow.
  • Excellent Call Quality: KrispCall is renowned for providing excellent call quality, ensuring clear and uninterrupted communication.
  • User-Friendly Dashboard: The user-friendly dashboard simplifies call management and enhances user experience.
  • Customizable Plans: Tailor your plan to match your specific business requirements with customizable pricing options.

Conclusion

Many business VoIP services in the UK offer plenty of rich features, your requirements will surely define whether you are an entrepreneur, business owner, or any other.

However, if you want the best business VoIP solution including crucial features we recommend KrispCall. As the need for VoIP phone systems continues to grow in the UK. KrispCall comes out as a top choice for your Business VoIP system.

Moreover, the price structure is very affordable, with no hidden charges. Register today for your top UK VoIP providers in 2024.

FAQs

What is the cheapest VoIP provider in the UK?

There are many affordable VoIP phone system providers in the UK, however, KrispCall stands as our top choice for the cheapest VoIP providers in the UK.

Can you get a VoIP phone system for free in the UK?

Of course, you can get a free VoIP business phone system like Google Meet in the UK, however, there are lots of limitations to free services.

Do UK VoIP providers offer international calling?

Absolutely, VoIP providers in the UK such as KrispCall offer international calling features in many countries.

What features are commonly included in UK VoIP plans?

The features you get in the VoIP system are Global calling, Call recording, DND modes for agents, Call filters, Call analytics, and many more.

What are the types of UK virtual phone numbers?

The types of UK virtual phone numbers are:

  • UK virtual local number
  • UK virtual toll-free number
  • UK virtual vanity number
  • UK virtual mobile number

Is VoIP better than landline UK? 

There are lots of differences between traditional landline and VoIP phone systems. However, VoIP Phones are better than landlines because of their features like Global calling, Virtual meetings, and Call recording. Traditional landlines do not offer these types of features.

Do I need a provider for VoIP?

Yes, you typically need a VoIP provider (Voice Over Internet Protocol) to make and receive calls. Here is a simple example of why you need a VoIP provider:

  • Call Routing
  • Network Infrastructure
  • Integration
  • Security
KrispCall

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