How to Integrate Your Pabbly Connect Account with KrispCall?

  • Last Updated: 07 Mar 24
  • 6 min read
How to Integrate Pabbly Connect with KrispCall

Pabbly Connect has over 1000 applications in its arsenal. So integrating KrispCall cloud telephony with Pabbly Connect unlocks an awful lot of possibilities. KrispCall + Pabbly Connect integration helps to enhance customer experience through personalized telephony, facilitates efficient lead management, and provides valuable insights for data-driven decision-making, among others.

In this article, we’ll guide with through a step-by-step procedure to integrate Pabbly Connect with KrispCall account and enrich your business phone with the aforementioned functionalities and more.

How to integrate Pabbly Connect with KrispCall (From Pabbly Connect)?

Step 1: Log in to your Pabbly account.

Step 2: In the All Apps tab of your Pabbly account, Click on the Access Now button below the Pabbly Connect.

integrate Pabbly Connect with KrispCall

Step 3: Clicking the Access Now button opens a new window in a new tab. In the new window, click on the Create Workflow button.

Integrating Pabbly Connect Account with KrispCall

Step 4: To create a Pabbly Connect Workflow, you will have to provide a name to it and define the location where you want it to be saved. Once you have provided the details, click on the Create button.

Integrate Pabbly Connect Account with KrispCall

Step 5: Now Choose your Application for Trigger and set the Trigger accordingly.

setting up KrispCall + Pabbly Connect integration

Step 5 (Continued): If you are looking to use KrispCall as the application for the trigger, search KrispCall in the search box and select it when the result appears. KrispCall currently provides triggers like New Contact, New Voicemail, and New SMS/MMS.

setting up trigger in krispcall + pabbly connect integration

Step 6: Once you are done setting up the Application for Triggers and the Trigger, click on the Connect button.

connecting in krispcall + pabbly connect integration

Step 7: You will then be asked to provide additional details regarding the Trigger. Provide the details as per your requirements and fill in the API Key and Secret Key.

set up krispcall + pabbly connect integration

Step 8: To get/generate the API key and Secret Key, go to Settings in the KrispCall App and click on the Developer option under App Settings. You can click on the Copy button next to the keys to copy the keys.

API Key and Secret key setup

Step 9: Use the API Key and Secret Key so generated in Pabbly Connect. Once you are done, click on the Save button.

connect krispcall in pabbly connect

Step 10: After clicking the Save button, you trigger action will be all set. You can even test if the triggers are functioning well. For that, you’ll have to click on Save & Send Test Request. It will take a few moments to get a response from KrispCall. You will be alerted about it as well.

krispcall + pabbly connect integration

Step 11: If a trigger action happens on KrispCall, you can see the response to that as well.

 pabbly connect + krispcall integration

Step 12: Once you have completed the setup of the Trigger, select the Application for Action in a similar fashion.

 pabbly connect + krispcall integration

Step 13: Choose the action event from the given set of options and click on the Connect button. Afterward, click on the Connect With Gmail button and provide you login credentials. Once you have successfully logged in and the application is successfully connected, click on the Save button.

krispcall pabbly connect actio k4esor

Step 13 (Continued): Fill in details details like how and where the action event should take place. Once you are done, you have the option to Save & Send Test Request or just Save it.

integrate pabbly connect with krispcall account
 pabbly connect + krispcall integration

Step 14: Once the Triggers and Actions are properly set, your Workflow will come live and you will start getting responses for the Actions and Triggers so set.

Also Read: Best Pabbly Connect Integrations in the Market

Also Check: Best Pabbly Connect VoIP Integrations

How to integrate Pabbly Connect with KrispCall (From KrispCall)?

Step 1: Log in to your KrispCall account and Go to Settings.

Step 2: In the Settings menu, you’ll find Integrations under App Settings. Click on it.

Step 3: Clicking this will bring up a list of business tools and CRM software you can integrate with KrispCall. To integrate KrispCall with Pabbly Connect, click on the Connect → button just below Pabbly Connect.

How to integrate Pabbly Connect with KrispCall

Step 4: Clicking on the Connect → button opens a new window asking you to sign up or log in to the Pabbly Connect account you want to integrate with KrispCall. Log in to your Pabbly account to proceed.

Step 5: Once you are logged in to your Pabbly Connect account, in the All Apps tab of your Pabbly account, Click on the Access Now button below the Pabbly Connect.

integrate Pabbly Connect account with KrispCall

Step 6: Clicking the Access Now button opens a new window in a new tab. In the new window, click on the + Create Workflow button.

pabbly connect cloud phone integration

Step 7: To create a Pabbly Connect Workflow, you will have to provide a name to it and define the location where you want it to be saved. Once you have provided the details, click on the Create button.

pabbly connect voip integration

Step 8: Now Choose your Application for Trigger and set the Trigger accordingly.

pabbly connect cloud phone trigger setup

Step 8 (Continued): If you are looking to use KrispCall as the application for the trigger, search KrispCall in the search box and select it when the result appears. KrispCall currently provides triggers like New Contact, New Voicemail, and New SMS/MMS.

pabbly connect + KrispCall integration trigger setup

Step 9: Once you are done setting up the Application for Triggers and the Trigger, click on the Connect button.

pabbly connect + KrispCall integration connecting account

Step 10: You will then be asked to provide additional details regarding the Trigger. Provide the details as per your requirements and fill in the API Key and Secret Key.

pabbly connect + KrispCall integration entering API Key and setup key

Step 11: To get/generate the API key and Secret Key, go to Settings in the KrispCall App and click on the Developer option under App Settings. You can click on the Copy button next to the keys to copy the keys.

pabbly connect + KrispCall integration developer setup

Step 12: Use the API Key and Secret Key so generated in Pabbly Connect. Once you are done, click on the Save button.

Use API Key and Secret Key in Pabbly Connect

Step 13: After clicking the Save button, you trigger action will be all set. You can even test if the triggers are functioning well. For that, you’ll have to click on Save & Send Test Request. It will take a few moments to get a response from KrispCall. You will be alerted about it as well.

pabbly connect + krispcall cloud phone integration

Step 14: If a trigger action happens on KrispCall, you can see the response to that as well.

pabbly connect + krispcall voip phone integration

Step 15: Once you have completed the setup of the Trigger, select the Application for Action in a similar fashion.

pabbly connect + krispcall cloud phone trigger setup

Step 16: Choose the action event from the given set of options and click on the Connect button. Afterward, click on the Connect With Gmail button and provide you login credentials. Once you have successfully logged in and the application is successfully connected, click on the Save button.

pabbly connect + krispcall CTI integration

Step 16 (Continued): Fill in details details like how and where the action event should take place. Once you are done, you have the option to Save & Send Test Request or just Save it.

pabbly connect + krispcall cloud telephony integration
connect pabbly connect + krispcall cloud phone


Step 17: Once the Triggers and Actions are properly set, your Workflow will come live and you will start getting responses for the Actions and Triggers so set.

Bivek Khatiwada

Bivek Khatiwada is a Senior Analyst at KrispCall with a wealth of knowledge in VoIP, virtual phone systems, and cloud call centers. His expertise allows him to elucidate the benefits and advancements of modern communication technologies.

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