Download KrispCall
KrispCall x Copper
Copper integration overview
Copper CRM Integration for Increased Functionality of KrispCall Call Center
Manage Your Sales & Support With Our Copper Integration
Auto call and chat logging
Contact Sync
Click-to-call & SMS
Make and receive calls from Copper
Install KrispCall Browser Extension to enable Click to Call functionality
Install the KrispCall Browser Extension to enable Click to Call functionality from within Copper.
This extension integrates directly with Copper, allowing users to make calls without leaving the platform, improving workflow efficiency and communication.
Effortless Phone Calls With Click-to-Call
With KrispCall and Copper integration, you can effortlessly initiate calls from your Copper interface with just a few clicks. This eliminates the need to switch or hop between platforms. With the feature, you can streamline your sales telephony and help your team stay focused on the CRM data since everything is in one place to be used. Additionally, it simplifies customer interactions, and you can manage your calls from the Copper interface.
Send SMS With Ease
KrispCall’s integration with Copper allows you to send SMS messages directly from the Copper interface with just one click on the SMS icon in the call dialer, eliminating the need to switch between platforms. With this feature, your team can stay focused on CRM data while managing all telephony conversations in one place. It improves workflow efficiency and enhances customer engagement by making SMS interactions faster and easier.
Initial Contact Sync
KrispCall and Copper integration ensure that your complete contact details are always synchronized in real time. This feature assures that any addition, removal, or changes made to a contact in KrispCall (phone number, email) are automatically updated in Copper. This feature eliminates the need for manual data entry, reduces errors, and ensures that contact details are always up-to-date across both platforms without any delays.
Access Call Tags on Copper
Integrating KrispCall with Copper lets you access all your call notes and contact tags over on the Copper interface. With it, you get a comprehensive view of contact details, which can help you understand and analyze their persona. This eliminates the need to search through separately, creating a single point of access to all details.
View Call Recordings & Voicemails
By integrating KrispCall with Copper, you can have access to call recordings and voicemails of specific contacts directly within Copper. Every call recording and voicemail is saved as a link in call notes that can be copied and pasted into your browser for listening. With this feature, you can facilitate follow-up actions based on call content and have a comprehensive overview of customer interactions, empowering yourself to make informed decisions and improve customer service.
Copper CRM integration is offered in these plans
Basic
Small businesses and teams
Professional
Growing businesses and teams
Business
Established businesses and enterprises
Boosting Sales, Marketing, and Remote Work
Sales Team
Marketing Team
Remote Team
Integrate Copper CRM with KrispCall easily with our guide
Sign in to KrispCall
Access your KrispCall account to begin the integration process with Copper.
Navigate to Integration Settings
Go to the settings menu, find the integration option, and select Copper to start.
Select & Add Copper Account to KrispCall
A pop-up window asking you to accept or reject the integration of Copper with KrispCall after logging into Copper. Click on the Authorize button to continue.
Successful Integration
Upon clicking the accept button, you will be redirected to the KrispCall application
Access & Customise Integration Settings
Adjust the general workflow, connected numbers, and advanced settings as needed for seamless operation.
Frequently Asked Questions
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The integration allows users to make and receive calls directly from Copper, automatically log call data, sync contacts, and track communication history.
Yes, the integration is available on the Basic, Professional, and Business plans.
Yes, call notes and details are automatically synced, allowing for efficient communication tracking.
It automates call logging, syncs contacts, and provides insights into customer interactions, helping sales teams streamline workflows.
