Download KrispCall
Quo vs Google Voice
VS.
Quo vs Google Voice
Choosing between OpenPhone (known as Quo) and Google Voice? Both are excellent business phone systems, but KrispCall delivers more value, better features, unbeatable pricing, and greater flexibility than either.
Quo (OpenPhone)
Quo (formerly OpenPhone) is a cloud-based VoIP business phone system that operates entirely over the internet, eliminating the need for traditional phone lines or hardware, and provides unlimited US/Canada calling and texting.
Key features include shared phone numbers, an AI-powered receptionist (Sona), voicemail transcription, call recording, IVR menus, and CRM integrations. The platform emphasizes team collaboration with shared inboxes where multiple members access call histories and messages in one unified workspace.
Quo is best suited for remote teams, startups, and growing businesses prioritizing simplicity and collaboration. Ideal for service businesses, real estate agencies, and sales teams needing shared numbers and basic call management without enterprise complexity.
Google Voice
Google Voice is Google’s cloud-based VoIP phone service that integrates seamlessly with the Google Workspace ecosystem. It offers both a free personal plan for individual users and paid business plans.
The platform provides unlimited domestic calling within the US and Canada, Google Calendar integration, SMS messaging, spam call blocking, and the ability to make calls from mobile devices, desktops, or directly through Gmail, making it accessible across multiple devices and platforms.
Google Voice is a perfect match for solopreneurs and small businesses already using Google Workspace who need basic domestic calling. Perfect for simple communication needs and limited budgets, but lacks scalability and advanced telephony features.
Quo vs Google Voice vs KrispCall:
Head-to-Head Comparison
|
|
|
|
|---|---|---|---|
|
Annual price overview (per user/per month when billed annually) |
Starts at $12 Essential: $12 Standard: $32 Enterprise: Custom (Contact Sales) |
Starts at $15 Starter: $15 Business: $23 Scale: $35 |
Starts at $10 (voice only) Starter: $10 Standard: $20 Premier: $30 |
|
CRM integrations |
100+ (Salesforce, HubSpot, Zoho, Pipedrive, etc.) |
Provides limited integrations like Zapier or Make in the Starter plan |
Google Workspace only |
|
Power dialer |
Yes |
No, but provides Smart dialer |
Does not mention this feature |
|
Customer support |
24/7 support available in all plans, via email, phone, and live chat, with a dedicated account manager in the Enterprise plan |
Starter includes email ticket support only. Upgrade to the Scale plan for 24/7 & dedicated onboarding support |
24/7 access to Google Voice Support & Desk phone and ATA support |
|
Call analytics and reporting |
Advanced real-time call analytics, call logs, and performance dashboards |
Basic call activity and usage reports |
Minimal reporting |
|
Number porting |
Free with dedicated support |
Yes |
Additional fees apply |
|
Toll-free numbers |
Yes |
Yes |
No |
|
Virtual phone numbers |
100+ countries |
Available in the United States and Canada |
14 countries |
|
Mobile application |
iOS, Android |
iOS, Android |
iOS, Android |
|
Team collaboration |
Advanced (shared inbox, call notes, contacts tagging) |
Strong (shared numbers, team messaging) |
Minimal |
|
IVR/Auto attendant |
4.5/5 |
4/5 |
4.1/5 |
|
Best for |
Growing businesses and teams of any size need advanced features, global reach, extensive integrations, and scalability |
Best for startups, small to medium-sized teams |
Solopreneurs and micro-businesses that are already deeply invested in Google Workspace with basic calling needs. |
Tired of Hidden Fees and Feature Limits?
Switch to KrispCall and get everything you need from enterprise-grade VoIP features to seamless integrations, without surprise charging or restrictions holding you back.
Quo vs Google Voice Comparison
Quo
Quo offers three pricing tiers. Starter plan costs $15/user/month on annual billing (or $19 on monthly billing), Business plan costs $23 billed annually (or $33 on monthly billing), and Scale costs $35 annually (or $47 monthly).
All plans include a 7-day free trial with unlimited US/Canada calling and texting, and 1,000 free automation credits of the Sona AI agent.
Google Voice
Google Voice offers three business pricing tiers: the Starter plan costs $10/user/month, the Standard plan costs $20/user/month, and the Premier plan costs $30/user/month.
However, all business plans require an active Google Workspace subscription ($6-$22/user/month), bringing the total cost to $16-$52/user/month. You can get a standalone voice-only Starter plan for a single user.
Quo
Quo is the ultimate winner with its all-inclusive pricing compared to Google Voice’s base price + mandatory subscription model.
However, both are overpriced for what you get. KrispCall offers better value with more features and global coverage at very affordable, competitive pricing.
Quo
OpenPhone offers shared phone numbers, an AI receptionist (Sona), voicemail transcription, call recording on all plans, IVR menus, and team messaging.
The shared inbox lets teams access calls, texts, and voicemails together. Integrates with HubSpot, Salesforce, Pipedrive, Slack, and Zapier. Strong on collaboration but lacks advanced call center features like power dialers or call monitoring.
Google Voice
Google Voice provides voicemail transcription, auto attendants, ring groups, spam filtering, unlimited US texting, three-way calling, and multi-device access through Gmail and apps.
It integrates seamlessly with Google Workspace (Calendar, Meet). However, automatic call recording is Premier-only, with no third-party integrations and no toll-free numbers, and its Starter plan caps at 10 users.
Quo
OpenPhone wins with better collaboration tools, AI capabilities, broader integrations, and features across all tiers.
Quo
Integrates with popular CRMs, including HubSpot, Salesforce, and Pipedrive, for automatic contact syncing and activity logging. Connects with productivity tools like Slack for notifications, Zapier for workflow automation, and Google Contacts.
Offers native integrations plus API access for custom connections and SMS sequences, providing flexibility for diverse tech stacks.
Google Voice
Deeply integrated within the Google Workspace ecosystem. Gmail, Google Calendar, Google Meet, and Google Contacts work seamlessly together.
However, third-party integrations are virtually non-existent. You’re locked into Google’s environment with no native CRM connections, no Slack, no Zapier, and no flexibility to connect with external business tools.
OpenPhone
OpenPhone wins easily with actual CRM integrations and third-party flexibility. Google Voice traps you in Google’s walled garden.
However, both are limited when compared to KrispCall’s 100+ integrations, spanning Salesforce, HubSpot, Zoho, Freshdesk, Zendesk, Microsoft Teams, Slack, and virtually every major business tool.
Quo
Offers email support, live chat, and phone support during business hours. Access to a comprehensive resource center with guides, tutorials, and FAQs.
The support team responds to inquiries, though 24/7 availability, priority, and inbound phone support are limited to the expensive Scale plans. One thing that frustrates many users is its longer response times, even for urgent issues.
Google Voice
Google Voice does not offer phone support or live chat. It relies entirely on self-service help center articles, and for more help, you can post questions on community forums and wait for someone to reply.
Users must navigate through the help documentation and submit forms for issues. Google Workspace customers can access broader Google support, but Google Voice-specific support is minimal and slow.
Quo
Quo again wins with its human support against Google’s help-yourself approach.
However, KrispCall excels here with 24/7 customer support across multiple channels, ensuring you get help whenever issues arise.
Not Convinced? Switch to KrispCall!
Join thousands of businesses that have already switched to KrispCall for simpler, smarter business communications. Experience clearer calls, transparent pricing, and a platform built to scale without surprise fees.
Why KrispCall is a Better Choice than Quo and Google Voice
KrispCall outranks Quo and Google Voice by offering more affordable, transparent pricing, an easy-to-use Unified Callbox interface, and a wide selection of global virtual numbers.
Superior Integration Ecosystem & Flexibility
While OpenPhone offers limited CRM integrations and Google Voice traps you in their ecosystem, KrispCall breaks down walls with 100+ native integrations, including Salesforce, Zendesk, Slack, and many more.
These integrations enable automatic call logging, click-to-dial from any platform, synchronized contact data, and unified communication history, so your team spends less time switching between apps and more time serving customers.
Global Scalability Without Restrictions
KrispCall operates globally from day one with virtual numbers in 100+ countries, international SMS capabilities, competitive international calling rates, and unlimited user scaling with no arbitrary restrictions.
KrispCall doesn't lock essential capabilities like call recording or team features behind premium paywalls. Your startup-stage subscription delivers enterprise-grade tools, so you're never forced to compromise functionality as you grow.
Excellent Feature Set
KrispCall offers practical call management features, including IVR menus, call forwarding, call recording, and shared numbers, to make it easier to manage incoming prospect calls. These tools help distribute workloads, route callers to the right place, and maintain consistency across busy hours.
With dependable call-flow options available in a single system, teams operate more smoothly and stay prepared for daily demands.
Still Not Convinced? See Why People Love Us
Browse the experiences of real users and discover how our service supports their daily operations, builds trust, and keeps their teams running smoothly.
Aug 18, 2023
“It's a great experience to a second phone number to fall on when you are abroad and facilitate family connections just like you are a home”
Mar 27, 2024
“KrispCall is easy to use and simply works. Good support service”
Feb 10, 2024
“Great service, I can get calls from the US on my Spanish line”
Apr 05, 2024
“Navigating through calls, managing contacts, and accessing features are streamlined processes, allowing users to focus on their conversations”
Frequently Asked Questions
Not finding the answer you’re looking for? Reach out to our team or visit our help center.
The “best” choice depends on what your business needs most:
If you’re already deeply invested in Google Workspace and only need basic domestic calling with minimal features, Google Voice might be sufficient, but you’ll sacrifice flexibility and pay hidden subscription costs.
If you want strong team collaboration features, shared inboxes, and AI capabilities for US/Canada operations, OpenPhone (Quo) works well, but again, you’ll face limitations with international expansion and integrations.
If you want a complete solution with advanced features, global scalability, 100+ integrations, transparent pricing, 24/7 support, and capabilities that grow with your business without restrictions, KrispCall is the best choice. Why compromise when you can have it all?
Yes, all three platforms (KrispCall, Quo, or Google Voice) support number porting, but the experience varies significantly. Google Voice charges additional fees for porting, while OpenPhone handles porting more effectively, though waiting times still apply.
KrispCall makes porting seamless with dedicated support, faster turnaround, and transparent guidance throughout. To port your number to KrispCall from OpenPhone or Google Voice, follow these steps:
- Don’t cancel your current service; keep it active during the porting process.
- Request port-out authorization and account details from your current provider’s support team.
- Email all required information to porting@krispcall.com with your account details.
- KrispCall’s team handles the entire transfer process and notifies you when complete.
For small businesses, the answer depends on your current setup and growth plans. Google Voice works if you’re a solopreneur or micro-business (under 10 users) already using Google Workspace and need only basic calling, but you’ll quickly outgrow its limitations.
OpenPhone suits small teams (5-20 people) wanting collaboration features and shared numbers for US/Canada operations, offering better team functionality than Google Voice.
However, KrispCall is the better choice for small businesses with growth ambitions. You get enterprise-grade features from day one, along with advanced analytics, power dialers, call monitoring, CRM integrations, and global capabilities at small-business pricing.
