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JustCall vs Quo
VS.
JustCall vs Quo
Confused about whether to choose JustCall or Quo for your business? Compare both platforms with KrispCall to find a cost-effective VoIP solution that best fits your business.
Justcall
JustCall is a cloud-based business phone system founded in 2016, built to support sales and support teams with calling and messaging tools. It brings phone calls, SMS, and WhatsApp into one workspace.
The platform is known for its wide range of integrations, including popular CRMs and helpdesk tools. Features like call tracking, call recording, automation rules, and shared inboxes make it easier for teams to manage high call volumes.
JustCall is best suited for sales-driven teams and customer support departments that rely heavily on outbound calling and CRM-linked workflows.
Quo
Formerly OpenPhone, now known as Quo, is a modern business phone service launched in 2018 with a focus on simplicity and team collaboration.
The service stands out for its clean interface, business phone numbers, internal threads, and easy call handling. Features like call summaries, voicemail transcripts, and internal notes help teams stay aligned without switching tools.
Quo is best suited for small to mid-sized teams, remote-first companies, and founders who want a straightforward calling setup that supports internal collaboration without complex configuration.
JustCall vs Quo vs KrispCall:
Head-to-Head Comparison
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Annual price overview |
Starts at $12 Essential: $12 Standard: $32 Enterprise: Custom (Contact Sales) |
Starts at $29 Team: $29 Pro: $49 Pro Plus: $89 |
Starts at $15 Starter: $15 Business: $23 Scale: $35 |
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Power dialer |
Available from Standard plans |
Available from Pro plans |
Not available |
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Multi-level IVR |
Available in all plans. |
Available from the Pro plan |
Available from the Business plan |
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Bulk SMS |
Available above Standard plans |
Available from Pro plan and above |
Does not mention this feature |
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Power dialer |
Available from the Standard plan |
Available in Pro and higher plans |
Does not mention this feature |
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Call recording & storage |
Available |
Available |
Available |
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Noise cancellation |
Available in all plans |
Available in all plans |
Does not mention this feature |
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Mobile application |
iOS and Android |
iOS and Android |
iOS and Android |
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Customer support |
24/7 support in all plans, with a dedicated account manager in the Enterprise plan |
24/5 support; 24/7 only on Business plan |
Business hours only (Email, Chat, Phone) |
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API access |
Full API access |
Yes |
Limited API |
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Recording, playback, fast forward |
Available |
Does not mention this feature |
Available |
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Call Transfer |
Available |
Available |
Available |
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CRM integrations |
100+ (Salesforce, HubSpot, Zoho, Pipedrive, etc.) |
100+ integrations with major CRMs and business tools |
Limited (HubSpot, Salesforce, Pipedrive) |
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G2 reviews |
⭐4.5/5 |
⭐4.3/5 |
⭐4.7/5 |
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Number sharing |
Available |
Available |
Available |
Frustrated with Limited VoIP Options?
KrispCall breaks the false choice between affordability and capability. Get professional calling features, international numbers, and real support without sacrificing your budget or standards.
JustCall vs Quo Comparison
Justcall
JustCall’s pricing starts at $29/user/month annually ($39 monthly). The Pro plan is $49 annually ($69 monthly), while Pro Plus costs $89 annually ($109 monthly). Business plans offer custom pricing with a 10-user minimum, which means baseline costs are higher for expanding teams.
While it covers essential calling and messaging features, add-ons and advanced tools can quickly increase costs.
Quo
Quo’s Starter plan costs $15/user/month annually (or $19 monthly). The Business plan costs $23 annually ($33 monthly), and the Scale plan costs $35 annually ($47 monthly). All three plans offer a 7-day free trial and unlimited U.S. and Canadian calls.
But international calling and advanced collaboration features are only available at higher tiers, which can increase monthly expenses.
Quo
Quo offers a more affordable entry-level plan. However, KrispCall offers advanced features with full scalability for just $12/user/month.
Justcall
JustCall is an AI-powered business phone platform with multi-channel communication (voice, SMS, WhatsApp, and email). Features include power dialers, call recording, IVR, auto/power/predictive dialers, and AI agents.
Every plan starts with 1000 inbound/outbound minutes and SMS. Best for high-volume sales teams and call centers.
Quo
Quo is a VoIP phone system that integrates calls, texts, voicemails, and contacts with AI features. Includes shared inboxes, a call flow builder, AI call tags, voicemail transcription, and the Sona AI agent for 24/7 call answering.
Simple interface with unlimited US/Canada calling and flexible number sharing among teammates. Best for small teams and startups prioritizing simplicity and ease of use.
Tie
JustCall for businesses needing advanced features, high-volume calling, and comprehensive AI capabilities. Quo for small teams wanting simplicity, shared numbers, and cost-effective basic features.
Justcall
JustCall integrates with 100+ popular business tools, including HubSpot, Salesforce, Zoho CRM, and Pipedrive. Native integrations with CRMs, help desks, and communication tools.
Features open APIs and webhooks for custom integrations. Auto-logs calls, SMS, voicemails, and recordings to CRM contacts.
Quo
Quo has native integrations with HubSpot and Salesforce for CRM syncing. Connects to 8,000+ apps through Zapier and supports webhook integrations for custom workflows.
Auto-logs calls, messages, recordings, and voicemails to relevant CRM contacts. Fewer native CRM integrations compared to JustCall, but extensive third-party app access via Zapier.
JustCall
JustCall offers significantly more native integrations (100+ vs. primarily 2 native CRMs), deeper CRM feature integration, and broader platform compatibility out of the box.
Justcall
Support is available via email at help@justcall.io and a comprehensive help center. Extensive documentation and knowledge base with integration guides and troubleshooting resources. Offers interactive demos and onboarding assistance.
Users rate response quality as efficient, though specific support channels (phone and live chat) are not available on the Starter plan.
Quo
Dedicated support team accessible through the Resource Center with FAQs, guides, and tutorials. Users report fast response times and an excellent customer service experience, with follow-up messages.
Customer reviews consistently praise responsive and helpful support. A community forum is available on Reddit for peer support.
Quo
Customer reviews consistently highlight exceptional, responsive support with proactive follow-ups, while JustCall’s support quality is less prominently documented in user feedback.
However, KrispCall offers 24/7 live human assistance across all its paid plans with faster response time and higher resolution.
Not convinced? Switch to KrispCall!
See why thousands of businesses rely on KrispCall for their communication needs. Enjoy clearer calls, transparent pricing, seamless team workflows, and affordable plans that expand with your business.
Why KrispCall is a Better Choice than JustCall and Quo
Professional Features at an Accessible Price
KrispCall delivers enterprise-grade capabilities at startup-friendly prices. You’ll get calling features, advanced AI transcription, call analytics, and multi-channel messaging (SMS and email) in one platform.
Unlike competitors charging premium rates for basic features, KrispCall includes power dialing, IVR, call recording, and team collaboration tools in every plan, preventing callers from getting lost during peak hours.
Scale Your Business with Virtual Numbers
Whether you're a team of 5 or 500, KrispCall’s virtual phone numbers make it easy to grow without limits. Get local, mobile, or toll-free virtual numbers across multiple countries while keeping all conversations centralized in shared inboxes.
Add new virtual numbers instantly, assign them to teams or campaigns, and manage everything from one intuitive dashboard. With global coverage and an unlimited number of options, you can scale your business communications worldwide.
AI-Powered Call Center for High-Performance
KrispCall’s AI-powered call center solution helps teams manage large call volumes with speed and accuracy. Smart call routing, real-time monitoring, and AI-driven insights enable better call handling and improved agent productivity across all teams.
Managers gain full visibility into call activity and performance metrics, while automation reduces manual work and optimizes workflows.
Still Not Convinced? See Why People Love Us
Real teams, real challenges, real solutions. Browse honest feedback from businesses that evaluated options carefully, made the switch, and haven’t looked back. G2 reviews tell the complete story.
Aug 18, 2023
“It's a great experience to a second phone number to fall on when you are abroad and facilitate family connections just like you are a home”
Mar 27, 2024
“KrispCall is easy to use and simply works. Good support service”
Feb 10, 2024
“Great service, I can get calls from the US on my Spanish line”
Apr 05, 2024
“Navigating through calls, managing contacts, and accessing features are streamlined processes, allowing users to focus on their conversations”
Frequently Asked Questions
Not finding the answer you’re looking for? Reach out to our team or visit our help center.
The best platform highly depends on your operational priorities and growth trajectory:
Choose KrispCall when: You need professional calling infrastructure with the necessary features available immediately without tier-climbing, operate or plan to operate internationally, and refuse to compromise capability for affordability.
Choose JustCall when: Your entire organization revolves around outbound sales metrics and AI-powered conversation analysis, you manage high call volumes that require predictive dialers, and weekend support gaps don’t create business risks.
Choose Quo when: You’re a small U.S./Canada-focused team, prioritize simplicity over feature depth, work primarily within Google/Slack ecosystems, and can accept email-only support on lower tiers plus limited international capabilities.
JustCall‘s essential features, like multi-level IVR, 24/7 support, and advanced analytics, all require premium plans that multiply quickly as teams expand. The 2-user minimum inflates costs unnecessarily.
Quo restricts businesses without a power dialer, requires a Business plan ($23/month) to access CRM integrations, and delays ROI, while email-only Starter support leaves new teams struggling alone.
KrispCall eliminates these growth friction points by providing advanced features in all tiers, 100+ country coverage from day one, transparent pricing without surprise overages, and 24/7 support regardless of team size.
