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JustCall vs Google Voice
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JustCall vs Google Voice
JustCall and Google Voice are both popular business communication platforms, but they serve different needs. KrispCall offers a balanced solution with global coverage, advanced call center tools, and transparent pricing for growing businesses.
JustCall
JustCall is an AI-powered call center platform that unifies calls, SMS, and WhatsApp. It helps sales, support, and customer success teams manage conversations efficiently through CRM integrations, automated workflows, and smart dialers.
The platform also offers features like IVR menus, call recording, analytics dashboards, and AI-driven call summaries, enabling teams to track performance, improve customer experience, and streamline daily communication tasks.
Its multi-channel approach ensures businesses can engage customers seamlessly across multiple touchpoints.
Google Voice
Google Voice is a cloud-based VoIP call center phone system that provides a virtual number for calls, texts, and voicemail. It integrates smoothly with Google Workspace tools like Gmail, Calendar, and Google Meet, making it easy to manage communications from a single platform.
Google Voice also offers features such as call forwarding, voicemail transcription, and mobile and desktop access, allowing individuals and small teams to stay connected wherever they are.
Its simplicity and affordability make it ideal for basic business communication without the complexity of advanced call center tools.
JustCall vs Google Voice vs KrispCall:
Head-to-Head Comparison
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Annual price overview |
Starts at $12 Starter: $12 Advance: $32 Max: $48 Enterprise: Custom (Contact Sales) |
Starts at $29 Team: $29 Pro: $49 Pro plus: $89 |
Starts at $10 (voice only) Starter: $10(+ Google Workspace) Standard: $20(+ Google Workspace) Premier: $30(+ Google Workspace) |
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Integrations |
100+ integrations with tools like Salesforce, HubSpot, and Zendesk |
100+ integrations with major CRMs and business tools |
Limited to the Google Workspace ecosystem |
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Bulk SMS |
Available on the Advance and Enterprise plans |
Available from Pro plan and above |
Not available |
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Unified callbox |
Available on all plans |
Not available |
Not available |
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Best for |
Small to large companies with remote or hybrid teams |
SMEs, sales, and customer support teams |
individuals and small businesses needing a free, flexible second number |
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Toll-Free number |
Available in many countries |
Available |
Not available |
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Call recording |
Available on the Advance and Enterprise plans |
Available but dependent on plans |
Basic |
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Global coverage |
100+ countries |
70+ countries |
14+ countries |
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Best for international use |
Strong |
Moderate |
Domestic |
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Call whisper |
Available in all plans |
Available after Pro plan |
Not available |
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G2 review |
⭐4.5/5 |
⭐4.3/5 |
⭐4.1/5 |
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Mobile application |
iOS and Android |
iOS and Android |
iOS and Android |
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Power dialer |
Available from the Advance plan |
Available in Pro and higher plans |
Does not mention this feature |
Tired of Overpaying for VoIP?
You can switch to KrispCall if you are looking for a budget-friendly VoIP provider focused on reliable, powerful business conversations.
JustCall vs Google Voice Comparison
JustCall
JustCall offers four pricing plans for businesses of different sizes. The Team plan costs $29 per user per month, with a minimum of two users. The Pro plan is $49 per user per month with a minimum of two users.
Similarly, the Pro Plus plan starts at $89 per user per month with a minimum of 2 users, and the Business plan requires contacting JustCall for pricing details.
Google Voice
Google Voice offers three plans: Starter at $10/user/month for up to 10 users; Standard at $20/user/month with unlimited users and features such as call routing and ring groups; and Premier at $30/user/month, which adds automatic call recording and advanced reporting.
Google Voice for business requires a Google Workspace subscription (billed separately), so the total monthly cost per user will be higher once Workspace is included.
Google Voice
Google Voice is the winner; it offers the most affordable pricing, making it ideal for small teams or businesses looking for a cost-effective solution for calling, texting, and basic business communication.
JustCall
JustCall provides AI review assist, SMS bundles, a full messaging suite, and IVR with customizable call menus. It also offers advanced call analytics, call recording, power dialers, and seamless CRM integrations.
Teams can automate workflows, track performance, and manage all communications from a unified platform, making it ideal for sales and support operations.
Google Voice
Google Voice offers voicemail transcription, call forwarding, and call recording. It also supports SMS and MMS messaging, easy number porting, and integration with Google Workspace apps like Gmail and Calendar.
The platform provides simple call routing, spam filtering, and mobile and desktop access, making it a straightforward solution for individuals and small teams.
JustCall
JustCall leads in features and business usability. With AI review assist, advanced call analytics, IVR menus, power dialers, and seamless CRM integrations, JustCall is far better suited for sales teams, support operations, and growing businesses.
JustCall
JustCall integrates with 100+ tools, including popular CRMs, helpdesk systems, and marketing platforms. This allows teams to streamline workflows, track customer interactions, and manage calls and messages directly within the tools they already use.
Its integrations enhance productivity, improve reporting, and make it easier to automate communication processes across the business.
Google Voice
Google Voice has limited integrations within the Google Workspace ecosystem, such as Gmail, Calendar, and Contacts. While it works well for basic communication needs, it lacks deep connections with external CRMs, helpdesk software, or marketing tools.
It can limit workflow automation and centralized management for larger teams or complex business operations.
JustCall
JustCall is the clear winner, offering far more integration options and flexibility for business workflows.
JustCall
JustCall offers 24/7 customer support through live chat, email, and phone. They provide onboarding assistance, troubleshooting, and guidance for setting up integrations and workflows.
Additionally, JustCall maintains a comprehensive knowledge base with tutorials, guides, and FAQs to help teams get the most out of the platform.
Google Voice
Google Voice provides standard support through online resources, email, and Google Workspace help centers. While sufficient for basic issues, it lacks dedicated live support or personalized onboarding.
Moreover, it does not offer phone support or real-time chat for troubleshooting, limiting the support available to teams with urgent or advanced needs.
JustCall
JustCall wins in customer support, offering responsive, multi-channel support and detailed resources to help teams quickly resolve issues and optimize their workflows.
Not convinced? Switch to KrispCall!
Join thousands of businesses switching to KrispCall to simplify their calling, messaging, and team collaboration. Get powerful AI features, smooth workflows, and affordable plans built for growth.
Why KrispCall Wins Over JustCall and Google Voice
KrispCall wins over JustCall and Google Voice primarily by offering a lower price and wider global reach, making it highly attractive to cost-sensitive, internationally focused businesses.
Transparent and flexible pricing
KrispCall offers clear, straightforward pricing for businesses, enabling them to predict their actual budget. Its plans are flexible, with options that scale based on team size and feature needs.
Similarly, there are no hidden fees for calls, SMS, or basic features, making it easier for businesses to manage costs as they grow.
Global Coverage
Unlike Google Voice and JustCall, KrispCall supports virtual phone numbers in over 100 countries. This allows businesses to establish a local presence in multiple regions and reach international customers easily.
Also, handle calls and messages across borders without needing multiple providers, making it ideal for global teams and enterprises.
Advanced Call Center Tools
KrispCall offers advanced call center features, including multi-level IVR, call queues, real-time monitoring, call recording, and analytics dashboards. These tools help teams manage high call volumes efficiently, improve customer experience, and track performance metrics.
KrispCall supports automated routing and team collaboration, making it suitable for growing support and sales operations.
Still Not Convinced? See Why People Love Us
Real reviews from real customers who’ve been exactly where you are now. Let their stories and results help you move forward with certainty. Rated highly on G2 for reliability and support.
Aug 18, 2023
“It's a great experience to a second phone number to fall on when you are abroad and facilitate family connections just like you are a home”
Mar 27, 2024
“KrispCall is easy to use and simply works. Good support service”
Feb 10, 2024
“Great service, I can get calls from the US on my Spanish line”
Apr 05, 2024
“Navigating through calls, managing contacts, and accessing features are streamlined processes, allowing users to focus on their conversations”
Frequently Asked Questions
Not finding the answer you’re looking for? Reach out to our team or visit our help center.
KrispCall is the best all-round choice for growing businesses that need advanced calling, SMS, CRM integrations, and global coverage. Similarly, JustCall works best for sales and support teams that rely on high-volume calling, automation, and power dialers. Google Voice is ideal for individuals or small teams that only need simple calling at a low cost.
Google Voice is great for simple needs and low cost. KrispCall is better for small businesses that want scalable features like bulk SMS and call routing. JustCall is optimal if you need sales automation and AI dialers.
JustCall and KrispCall are full business communication platforms with advanced calling, messaging, CRM integrations, and automation. Google Voice is simpler, focused on basic calling, texting, and voicemail tied to Google Workspace.
No. Google Voice is a “walled garden” that only integrates with Google Workspace (Gmail, Calendar). It lacks native connections to CRMs, requiring complex third-party workarounds.
JustCall and KrispCall both offer 100+ integrations, including HubSpot, Salesforce, and Pipedrive.
No. Google Voice is especially built for basic person-to-person communication and lacks sales tools. JustCall is a powerhouse for outreach, offering features such as Power Dialers and automated SMS sequences.
