Download KrispCall
JustCall vs CallHippo
VS.
JustCall vs CallHippo
Not sure whether JustCall or CallHippo fits your needs? See our comparison of each of their offerings alongside KrispCall to find the right solution for your business.
JustCall
JustCall, a cloud-based VoIP solution founded in 2016, has positioned itself as an all-in-one communication solution for customer-facing teams. The service integrates voice, SMS, and workflow automation into a unified platform that streamlines outbound and inbound call handling services.
The platform’s key strengths lie in its extensive CRM integrations, with popular tools like Salesforce, HubSpot, and Pipedrive. JustCall offers power dialing, predictive dialing, and auto-dialing modes, along with real-time analytics, call monitoring, and built-in SMS capabilities.
JustCall is best suited for small to mid-sized sales teams and contact centers that rely heavily on outbound calling. The platform works particularly well for businesses already invested in popular sales software ecosystems and those requiring multi-channel communication options.
CallHippo
CallHippo, a cloud-based virtual office phone system founded in 2016, has built its reputation on delivering affordable international calling solutions with quick setup. The platform emphasizes simplicity and accessibility, making professional business calling available to companies of virtually any size.
Where CallHippo truly shines is in its competitive international calling rates and extensive global number availability. The platform offers smart call routing, IVR (Interactive Voice Response) systems, and call forwarding features that help businesses maintain professional communication standards.
CallHippo is the best call center software solution suited for startups, small businesses, and growing teams that need cost-effective international calling capabilities without complex setup requirements. The platform particularly appeals to companies expanding into new markets that need local presence through virtual numbers.
JustCall vs CallHippo vs KrispCall:
Head-to-Head Comparison
|
|
|
|
|---|---|---|---|
|
Annual price overview |
Starts at $12 |
Starts at $29 |
Starts at $19 |
|
Free Virtual Number |
One free local/mobile from the USA, UK, or Canada upon signup |
One free local phone number is included with each plan |
1 Phone Number / User |
|
Global Coverage |
100+ countries |
70+ countries |
50+ countries |
|
Customer Support Options |
24/7 human support for all plans |
24/7 support is only available in the Ultimate plan |
24/7 support is only available in the Ultimate+ plan |
|
Voicemail |
Available in all plans |
Available in all plans |
Available in all plans |
|
Unified Callbox |
Available in all plans |
Does not mention this feature |
Does not mention this feature |
|
Custom Caller ID (Number Masking) |
Available in all plans |
Available in all plans |
Available in a higher tier |
|
Power Dialer |
Available from the Standard plan |
Available in Pro and higher plans |
Available in higher tiers like the Enterprise plan. |
|
Mobile Application |
iOS and Android |
iOS and Android |
iOS and Android |
|
Number Sharing |
Included in all plans |
Included in all plans |
Included in all plans |
|
Best For |
Small to large companies with remote or hybrid teams. |
SMEs, sales, and support teams need an all-in-one, AI-powered cloud communication platform |
Budget-conscious startups and small businesses need basic international calling functionality |
|
Virtual Receptionist |
Available |
Available as Add on |
Available |
|
Call Queues |
Available in all plans |
Available in higher tiers only |
Available in higher tiers only |
|
Call Recording |
Available on the standard and enterprise plans. |
Available |
Available |
|
G2 Ratings |
⭐4.5/5 |
⭐4.3/5 |
⭐4.5/5 |
Stop Overpaying for Limited VoIP Feature
Switch to KrispCall and unlock enterprise-grade calling, messaging, and collaboration tools at prices that make sense from day one.
JustCall vs CallHippo Comparison
JustCall
JustCall offers three pricing tiers: $29/user/month billed annually ($39 monthly) for the Team plan, $49 annually ($69 monthly) for the Pro plan, and $89 annually ($109 monthly) for the Pro Plus plan.
Each tier unlocks progressively advanced features. While the pricing is transparent, costs can escalate quickly for larger teams, and some essential features are locked behind higher-tier plans
CallHippo
CallHippo starts at $19/user/month annually ($25 monthly) for the Starter plan, $29 annually ($39 monthly) for Professional, and $45 annually ($55 monthly) for Ultimate.
The pricing structure is straightforward, with most core calling features available even on the basic plan, though some advanced CRM integrations and automation features require upgrading to higher tiers.
CallHippo
CallHippo wins with lower entry costs and more accessible core features at the base tier.
However, KrispCall at just $12/user/month offers premium features like call whisper, multi-level IVR, call barging, and call monitoring without any compromises.
JustCall
JustCall offers multiple dialer modes (power, predictive, auto), advanced call workflows, SMS campaigns, voicemail drops, and call recording with transcription.
The platform offers automation capabilities, custom reporting dashboards, and AI-powered conversation intelligence. Its feature depth extends to sales engagement tools, making it a more complete solution for revenue teams.
CallHippo
CallHippo covers essential calling features well with power dialer, IVR, call routing, call forwarding, and basic analytics. The platform includes call recording, shared inbox, and integration capabilities with major CRMs.
While functionally solid for core communication needs, it lacks some of the advanced automation and AI-driven insights that more feature-rich competitors offer.
JustCall
JustCall clearly wins on feature breadth and depth, offering significantly more advanced capabilities for sales teams and contact centers. The platform’s AI features, sophisticated automation, and comprehensive toolset justify its higher price point for teams that need these capabilities.
JustCall
JustCall boasts over 100 native integrations with major business tools, including Salesforce, HubSpot, Pipedrive, Slack, Zendesk, and Microsoft Teams.
The platform offers bidirectional sync with most CRMs, webhook support, and a robust API for custom integrations. Its Zapier connectivity extends compatibility to thousands of additional apps, making it highly adaptable to existing tech stacks.
CallHippo
CallHippo supports integrations with popular CRMs like Salesforce, HubSpot, Zoho, and Freshdesk, covering the essentials that most businesses require.
The platform provides API access and Zapier support for extending functionality, though its native integration is more limited than competitors’. The integration setup is generally straightforward, but customization options are somewhat limited.
JustCall
JustCall wins this with a significantly larger integration ecosystem. For businesses with complex tech stacks or specific integration requirements, JustCall’s extensive compatibility makes it the clear choice over CallHippo’s more limited options.
JustCall
JustCall provides 24/7 customer support for all paid plans, with phone support available for Pro and Business tiers. The company maintains an extensive knowledge base, video tutorials, and regular webinars for user education.
Response times are generally within 2-4 hours for standard queries, though premium plans receive faster resolution and dedicated account managers.
CallHippo
CallHippo offers 24/5 support (weekdays only) on all plans, with phone support limited to higher tiers. The support team is responsive during business hours with typical response times under 3 hours.
Documentation is adequate but less comprehensive than some competitors, and the lack of weekend support can be problematic for businesses operating seven days a week.
JustCall
JustCall edges ahead with true 24/7 availability and more comprehensive support resources. The round-the-clock coverage and extensive self-help materials make it more reliable for businesses that can’t afford downtime.
However, KrispCall delivers even better support with 24/7 live assistance across all plans (not just premium tiers), faster average response times under 2 hours, and multilingual support teams
Not convinced? Switch to KrispCall!
Join thousands of businesses switching to KrispCall to simplify their calling, messaging, and team collaboration. Get powerful AI features, smooth workflows, and affordable plans built for growth.
Why KrispCall is a Better Choice than JustCall and CallHippo
KrispCall stands out as a superior choice over JustCall and CallHippo due to its advanced features, broader global reach, faster customer support, and better value for money.
Pricing
KrispCall offers exceptional value starting at just $12/user/month with no hidden fees. KrispCall includes call forwarding, call queuing, HubSpot integrations, and multi-channel support in its base plan.
KrispCall offers enterprise-grade capabilities at affordable prices, making professional communication accessible to growing teams. You can start small and scale naturally without forced commitments or arbitrary minimums.
Virtual Phone Number
KrispCall provides instant access to local and toll-free numbers in 100+ countries, which is significantly more than JustCall's 70 or CallHippo's 50+ countries, along with one free local/mobile number.
You can port existing numbers seamlessly, acquire multiple numbers across regions from a single dashboard, enjoy competitive per-number pricing, and establish local presence anywhere without physical infrastructure.
Call Center Solutions
KrispCall delivers complete call center functionality, including intelligent call routing, real-time monitoring, call queuing, and performance dashboards, which competitors like JustCall lock behind expensive tiers and CallHippo offers only in basic form.
You get AI-powered call analytics, whisper coaching, call barging, customizable IVR, and the ability to scale effortlessly while maintaining consistent call quality.
Still Not Convinced? See Why People Love Us
Honest reviews from real customers who’ve been exactly where you are now. Let their stories and results help you move forward with certainty. Rated highly on G2 for reliability and support.
Aug 18, 2023
“It's a great experience to a second phone number to fall on when you are abroad and facilitate family connections just like you are a home”
Mar 27, 2024
“KrispCall is easy to use and simply works. Good support service”
Feb 10, 2024
“Great service, I can get calls from the US on my Spanish line”
Apr 05, 2024
“Navigating through calls, managing contacts, and accessing features are streamlined processes, allowing users to focus on their conversations”
Frequently Asked Questions
Not finding the answer you’re looking for? Reach out to our team or visit our help center.
The best choice depends on your specific needs.
- Choose KrispCall for the best balance of features, pricing, and usability, with enterprise-grade capabilities, extensive global coverage, and 24/7 support, starting at just $12/user/month.
- Choose JustCall for the most advanced features, including AI-powered conversation intelligence, predictive dialing, and strong call management.
- Choose CallHippo for startups or small businesses that prioritize affordability and international calling, especially if you need competitive rates for high-volume global communication.
Yes, migrating to KrispCall is simple. Follow this simple process:
- Keep your current service active during the porting process (don’t cancel yet).
- Request port-out authorization (Letter of Authorization) from your current provider’s support team.
- Gather required documentation, including recent invoices and account details.
- Email all documentation to porting@krispcall.com.
- KrispCall’s dedicated porting team handles coordination with your current carrier.
- You’ll receive status updates throughout the process until completion.
JustCall is better than CallHippo for businesses that need advanced features, extensive integrations, and sophisticated automation. JustCall is ideal for sales teams that require predictive dialing, conversation intelligence, and deep CRM workflows. However, it comes at a higher cost, starting at $29/user/month, compared with CallHippo’s $19/user/month, and the added complexity may be unnecessary for teams with simpler communication needs.
KrispCall is the best choice for small businesses, offering enterprise-level features at $12/user/month. You get everything you need to run professional communication, including virtual numbers, call recording, analytics, and CRM integration, without overwhelming complexity. CallHippo is also a solid budget alternative at $19/user/month if you prioritize simplicity and international calling. JustCall, while powerful, may be overkill for small teams and comes at a higher cost.
