Download KrispCall
CallHippo vs RingCentral
VS.
CallHippo vs RingCentral
Unsure if CallHippo or RingCentral suits your business? Check this detailed comparison of their features, use cases, and why KrispCall stands out as the superior alternative.
CallHippo
CallHippo is an AI-powered, cloud-based virtual phone system that helps businesses manage sales and support calls through a call center software solution.
It offers reliable, affordable calling solutions with features like AI-powered customer engagement, global reach, and scalable messaging.
Ideal for growing businesses, CallHippo offers a free Basic plan and lets users automate conversations, personalize outreach, and manage communications efficiently from anywhere.
RingCentral
RingCentral is a global leader in AI-powered cloud communications, primarily known for its Unified Communications as a Service (UCaaS) platform.
It enables businesses to manage phone calls, video meetings, and team messaging through a single application.
It replaces traditional PBX systems, allowing teams to collaborate remotely via desktop or mobile apps. Key features include AI-driven insights, an enterprise contact center, and integrations with tools like Microsoft Teams and Salesforce.
CallHippo vs RingCentral vs KrispCall:
Head-to-Head Comparison
|
|
|
|
|---|---|---|---|
|
Annual price overview |
Starts at $12 |
Starts at $19 |
Starts at $20 |
|
Call Recording |
Available on the Advance and Enterprise plans |
Available on Professional and Ultimate plans |
Available on-demand |
|
Business SMS |
Pay per segment |
100–1000 text messages |
25–100 per user per month |
|
Phone Numbers |
Global Phone Numbers |
1 Free Phone Number |
Business phone or toll-free phone numbers |
|
Multi-level IVR |
Available on all plans |
Available on the Ultimate plan only |
Available on all plans |
|
Call Queue |
Available on all plans |
Add-on |
Basic on the Core plan and the Advanced rules and routing on the remaining plans |
|
Analytics |
Call Analytics on all plans |
Available on the Professional and Ultimate plans |
Available on the Customer Engagement Bundle and as an add-on for remaining plans |
|
Custom Caller ID |
Available on all plans |
Add-on |
Not available |
|
Call Log |
Available on all plans |
1 month free for the Starter plan and lifetime free for the remaining plans |
Available on all plans |
|
Integrations |
100+ |
80+ |
90+ |
|
Calling in US/Canada |
Pay per Minute Calling |
Unlimited Minutes (Includes Both Landline & Mobile Calling) |
Unlimited |
|
Voicemail |
Available on all plans |
Available on all plans |
Available on all plans |
|
Customer Support |
24/7 |
Via email or live chat |
24/7 |
Tired of Overpaying for VoIP?
Switch to KrispCall for a more affordable, feature-rich VoIP solution that grows with your business.
CallHippo vs RingCentral Comparison
CallHippo
CallHippo offers three plans: Starter at $25/user/month: unlimited calling, 100 SMS, Professional ($39/user/month: 500 SMS, call analytics), and Ultimate ($55/user/month: 5000 SMS, dedicated manager, SSO).
All include the free WhatsApp Business API, an omnichannel inbox, and 10-day trials with scalable business telephony features.
RingCentral
RingCentral’s RingEX plans range from Core ($20/user/month: unlimited domestic calls, HD meetings) to Advanced ($25: CRM integrations, reporting), Ultra ($35: 10k toll-free minutes, webinars), and Customer Engagement Bundle (Custom: Call Queues Boosters, Live Reports).
AI add-ons like Receptionist, SMS/queue boosters, and specialized Contact Center/Video pricing enhance scalability for businesses.
RingCentral
RingCentral’s base plan is 20% cheaper than CallHippo’s ($20 vs $25). This price gap widens at the Professional level, where RingCentral is $14 per user cheaper.
CallHippo is better for high-volume SMS needs, RingCentral is the clear winner for overall pricing value, offering more robust communication tools at a consistently lower monthly cost per user.
CallHippo
CallHippo’s comprehensive business communication features include Smart DID Routing, Auto-Rotate, Sticky Agent, Answering Machine Detection, call transfer/conference/queuing, IVR, and AI tools.
It highlights WhatsApp automation, SMS capabilities, gamification, and advanced call management for enhanced team productivity and customer engagement across sales/service operations.
RingCentral
RingCentral’s key business phone features include Microsoft Teams integration, SMS marketing, online fax, team messaging, HD video meetings, webinars, AI Conversation Expert, RingEX Analytics, and enterprise security.
It emphasizes unified cloud communications for businesses of all sizes, with recent innovations such as AI Receptionist and Professional Services for migrations.
CallHippo
CallHippo outperforms RingCentral with specialized call center tools such as Smart DID Routing, Auto Rotate, Answering Machine Detection, and comprehensive IVR/queuing, delivering superior sales/service efficiency.
RingCentral focuses on general UCaaS (Teams integration, SMS marketing, webinars) but lacks CallHippo’s targeted telephony innovations for high-volume contact centers.
CallHippo
CallHippo’s integrations with 85+ apps, including CRMs like Pipedrive, Zoho, and HubSpot, help desks like Zendesk and Freshdesk, sales tools, and productivity apps, enable seamless call logging, click-to-call, and automation workflows.
It enables centralized communication, with calls/SMS auto-syncing to contacts, boosting lead management, and AI-driven task automation across business tools.
RingCentral
RingCentral boasts 500+ app integrations across CRMs (Salesforce), productivity tools (Microsoft Teams/Outlook/Dynamics), ServiceNow, Slack, Zendesk, HubSpot, and Zapier for seamless workflows, call logging, and click-to-call.
It enables unified communications within existing platforms, boosting productivity through embedded telephony, presence sync, and automatic conversation logging.
RingCentral
RingCentral dominates with 500+ integrations spanning enterprise CRMs (Salesforce), the Microsoft ecosystem, ServiceNow, Slack, and Zapier, while CallHippo focuses on 85+ integrations for SMB tools.
Its broader ecosystem enables unified communications and embedded telephony, surpassing CallHippo’s limited call logging and automation.
CallHippo
CallHippo provides 24/7 dedicated support via support@callhippo.com and a phone number, plus sales support at sales@callhippo.com for demo scheduling.
Users praise responsive technical assistance and quick issue resolution, though some reviews note inconsistent experiences on higher-tier plans.
RingCentral
RingCentral offers 24/7 technical support via country-specific phone numbers, case submission (48-hour response time), community forums, and extensive FAQs covering common issues such as call settings and number porting.
Admins access dedicated contacts with multilingual support across 16+ countries, and SMS-specific assistance is available.
RingCentral
RingCentral provides comprehensive 24/7 phone support across multiple countries, live chat, case submission, community forums, and extensive self-service resources.
CallHippo offers 24/7 email support and phone, but lacks RingCentral’s global phone coverage, structured case management, and community support ecosystem
Not convinced? Switch to KrispCall!
Join thousands of businesses switching to KrispCall and simplify your calling, messaging, and team collaboration. Get powerful AI features, seamless workflows, and affordable plans built for growth.
Why KrispCall Wins Over CallHippo and RingCentral
KrispCall outperforms both CallHippo and RingCentral in key areas such as user interface, pricing transparency, global coverage, and customer support.
Flexible Pricing
KrispCall's transparent plans start at $12/user/month (annual), undercutting CallHippo's $18 Starter/$42 Ultimate (with add-ons) and RingCentral's $20 Core/$45 Ultra, both of which include unlimited minutes and 1 free number.
It eliminates hidden fees, offering superior value for full features without CallHippo's extras or RingCentral's tiered limitations.
Extensive Software Integrations
KrispCall's 100+ integrations with CRMs such as HubSpot, Salesforce, Pipedrive, helpdesks (Zendesk), and Zapier deliver seamless call/SMS logging superior to CallHippo's 85+ SMB-focused connections.
While RingCentral offers enterprise integrations, KrispCall provides better SMB accessibility without complex setups and centralizes communications via Unified Callbox for streamlined workflows.
Global Virtual Numbers
KrispCall offers unlimited virtual numbers from 100+ countries in all plans (1 free local/user), surpassing CallHippo's 1 free number/user (additional fees) and RingCentral's limited toll-free minutes with carrier extras.
Its global coverage, without usage caps, provides unmatched scalability and cost savings compared to competitors' restrictive number policies.
Still Not Convinced? See Why People Love Us
Real reviews from real customers who’ve been exactly where you are now. Let their stories and results help you move forward with certainty. Rate highly on G2 for reliability and support.
Aug 18, 2023
“It's a great experience to a second phone number to fall on when you are abroad and facilitate family connections just like you are a home”
Mar 27, 2024
“KrispCall is easy to use and simply works. Good support service”
Feb 10, 2024
“Great service, I can get calls from the US on my Spanish line”
Apr 05, 2024
“Navigating through calls, managing contacts, and accessing features are streamlined processes, allowing users to focus on their conversations”
Frequently Asked Questions
Not finding the answer you’re looking for? Reach out to our team or visit our help center.
Choosing among CallHippo, RingCentral, or KrispCall depends on your business needs.
- KrispCall is generally the best choice for modern, user-friendly, and affordable VoIP, particularly for small to medium businesses needing international reach.
- CallHippo is best for simplicity and quick setup, often chosen by startups for its affordability and easy, straightforward interface.
- RingCentral offers extensive enterprise features, 300+ integrations, and high reliability, making it ideal for larger teams that need advanced communication, though it is more complex and often pricier.
KrispCall leads in reach, providing virtual numbers in 100+ countries. CallHippo and RingCentral also have strong international presence, but often have more complex regulatory requirements or higher costs for specific global regions.
Yes. CallHippo 10-day trial, while RingCentral usually offers a 15-day trial (limited to a certain number of users/minutes), and KrispCall offers a free demo.
CallHippo is generally more budget-friendly for startups, offering paid plans starting at $18/user/month. However, many essential tools like AI transcription and advanced analytics are sold as separate add-ons. RingCentral has a higher entry point (starting at $30/user/month), but its plans are more “all-inclusive,” bundling video, messaging, and high-level security that CallHippo charges extra for.
RingCentral offers more integrated AI features through “RingSense,” providing real-time meeting summaries and automated coaching insights across all its platforms. CallHippo also provides AI tools such as sentiment analysis and voice bots, but these are typically paid add-ons ($10-$15 per user).
For a balanced alternative, KrispCall provides built-in AI call insights and a “Unified Callbox” that simplifies communication without the enterprise price tag.
