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CallHippo vs Google Voice
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CallHippo vs Nextiva
Tired of paying for features you don’t need? CallHippo and Nextiva pack in the extras. KrispCall keeps it simple, great calls, easy setup, everything you actually use.
CallHippo
CallHippo is a cloud-based business phone system and VoIP (Voice over Internet Protocol) solution designed primarily for sales and customer support teams.
It’s particularly popular with remote teams, startups, and small businesses that need a flexible, scalable phone system without the infrastructure costs of traditional PBX systems.
It provides virtual phone numbers in many countries, call management features, and integrates with popular business tools such as CRMs.
Nextiva
Nextiva is a business communications platform that combines VoIP phone service, video conferencing, team messaging, and contact center solutions into one unified system.
It’s designed for small to enterprise-level contact centers that want an all-in-one communication solution rather than using separate tools for calls, meetings, and messaging.
The platform focuses on reliability and customer service, offering features such as auto-attendants, call analytics, CRM integrations, and scalable plans that scale with your business.
CallHippo vs Nextiva vs KrispCall:
Head-to-Head Comparison
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Annual Pricing |
Starts at $12 |
Starts at $19 |
Starts at $15 |
Text Messages (SMS) |
Available in all plans |
Available in all plans with limitations: |
Available in all plans (per user per month): |
Call Recording |
Available on Standard & Enterprise plans (Unlimited) |
Available on Professional and Ultimate plans |
Available on Engage and Power Suite CX plans |
Toll-Free Number |
Available across all subscription plans |
1 phone number per user |
Found in the Engage & Power Suite CX plan, and the Add-on on the Core plan |
Free Trial |
Doesn’t provide |
10-day free trial |
7-day free trial |
Phone Number Porting |
Available on all plans |
Available on all plans |
Found across all plans |
Reporting |
Basic (Essential) |
Available in all plans |
Available on all plans |
Integrations |
100+ tools (Crisp, MS Teams, Bitrix24) |
85+ tools (Freshservice, Airtable, Klaviyo) |
30+ tools (Google Workspace, Bullhorn, Zendesk) |
Calling Unlimited |
Unlimited in higher-tier plans |
Starter: Limited; Pro+: Unlimited US/CA |
Unlimited US/CA across plans |
Dialers |
Power Dialer is found on the Standard & Enterprise plan |
Separate Parallel Dialer (Add-on) |
Progressive/Predictive dialing available |
24/7 Support |
Available on all plans |
Starter: Email |
Available across all plans |
Mobile & Desktop Apps |
Android, iOS, Web |
All platforms |
All platforms |
Tired of Overpaying for VoIP?
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CallHippo vs Google Voice Comparison
CallHippo
CallHippo offers a free Starter plan at $19 per user/month, with basic features such as one free phone number, voicemail, and SMS.
Paid plans start at $29/user/month (Professional) for 1000 US/CA minutes, scaling to $45/user/month (Ultimate) for unlimited calling, recordings, and AI analytics, with custom Enterprise options.
Nextiva
Nextiva’s pricing starts with a Core plan for small teams at around $15 per user/month (annual billing) for basic voice, SMS, video, and call routing features.
Higher tiers, such as Engage ($25/user/month) and Power Suite CX ($75+/user/month), include shared inboxes, analytics, AI tools, and omnichannel support, as well as enterprise options.
CallHippo
CallHippo is the superior choice for budget-conscious startups and teams that need a “pay-as-you-grow” model.
Their entry-level pricing is lower, and they offer more flexibility for small teams that don’t want to be locked into the high-volume annual contracts often required by enterprise competitors.
CallHippo
CallHippo provides core telephony tools like Power Dialer, call recording, monitoring, IVR, conferencing, and voicemail transcription.
Advanced AI features include Smart DID Routing, Auto Rotate, sentiment analysis, topic extraction, multilingual voice assistants, and CRM integrations for optimized call centers.
Nextiva
Nextiva offers HD VoIP calling, unlimited US/Canada calls, SMS/MMS, video conferencing, team chat, faxing, call forwarding, transfer, parking, screening, and voicemail-to-email/text transcription.
Advanced tools include IVR/auto-attendants, queues, custom on-hold music, number porting, toll-free numbers, and mobile/desktop apps for seamless business communication.
Nextiva
Nextiva offers a complete ecosystem rather than just a phone tool. While CallHippo focuses heavily on “telephony” (dialing and routing), Nextiva provides Unified Communications (UCaaS).
CallHippo
CallHippo’s app marketplace features productivity tools like Kapture, Meritto, and Zipteams, as well as ERPs/CRMs such as TargetCRM and Snap.Pe, Edge CRM, We 360, Jobitus, and MapleCRM.
It also supports popular platforms, including Pipedrive, Zoho CRM, Salesloft, HubSpot, Zapier, and Boost. space for seamless call logging, automation, and workflows.
Nextiva
Nextiva integrates with CRMs such as Salesforce, HubSpot, Zoho, Bullhorn, Microsoft Dynamics, Oracle NetSuite, SugarCRM, and Act.
It also integrates with helpdesks (Zendesk, ConnectWise, ServiceNow), productivity tools (Microsoft Teams, Outlook, Google Workspace), and healthcare systems (Epic, ModMed, eClinicalWorks) to enable unified workflows.
CallHippo
CallHippo is built to be a “Sales Productivity Hub.” It integrates with over 100+ platforms, including many “niche” CRMs that Nextiva doesn’t prioritize. Their marketplace is designed for speed, allowing you to connect tools like Pipedrive or Shopify in minutes.
CallHippo
CallHippo offers sales support at sales@callhippo.com and 24/7 customer support for product, feature, demo, integration, or pricing queries.
Offices are located at Bueno Technologies Inc., 2093 Philadelphia Pike #9797, Claymont, Delaware 19703, USA, and Appitsimple Technologies LLP, D-3 Signature 2, Sarkhej, Ahmedabad, Gujarat 382210, India.
Nextiva
Nextiva provides 24/7 phone support and live chat (Mon-Fri 5 am-6 pm MST, weekends 5 am-4 pm MST) for customer assistance. For direct inquiries, email us at support@nextiva.com.
For small business or enterprise inquiries, visit our links. You can also call us at (800) 799-0600. Here you can find links for human resources, press inquiries, and career opportunities
Nextiva
Nextiva is famous for its “Amazing Service” brand. Nextiva prioritizes live, 24/7 human phone support based in the US.
Not convinced? Switch to KrispCall!
Join thousands of businesses switching to KrispCall and simplify your calling, messaging, and team collaboration. Get powerful AI features, seamless workflows, and affordable plans built for growth.
Why KrispCall Wins Over CallHippo vs Nextiva
KrispCall is often regarded as a better alternative to CallHippo and Nextiva due to its user-friendly experience, responsive customer support, and favorable feature-to-cost ratio.
Cost-Effectiveness
KrispCall offers an attractive entry plan priced at just $12 (annually) that includes unlimited minutes and a complimentary global phone number.
This offering positions itself as a more cost-effective alternative to CallHippo and Nextiva, with a starting rate of $19, delivering great value for those seeking reliable communication solutions.
Seamless Integrations
KrispCall stands out with an impressive selection of over 100 native integrations, far exceeding Nextiva's more specialized CRM focus.
KrispCall offers greater workflow flexibility than CallHippo due to its extensive integrations with platforms such as Zoho, Slack, and Google Workspace, whereas CallHippo has a more limited marketplace.
Enterprise Call Solutions
KrispCall offers cutting-edge agent queues and comprehensive analytics, all at a more affordable price point than CallHippo Platinum or Nextiva CX.
Its flexible system can handle strict limits on users and data from competing platforms, making communication efficient for businesses of all sizes.
Still Not Convinced? See Why People Love Us
Real reviews from real customers who’ve been exactly where you are now. Let their stories and results help you move forward with certainty. Rate highly on G2 for reliability and support.
Aug 18, 2023
“It's a great experience to a second phone number to fall on when you are abroad and facilitate family connections just like you are a home”
Mar 27, 2024
“KrispCall is easy to use and simply works. Good support service”
Feb 10, 2024
“Great service, I can get calls from the US on my Spanish line”
Apr 05, 2024
“Navigating through calls, managing contacts, and accessing features are streamlined processes, allowing users to focus on their conversations”
Frequently Asked Questions
Not finding the answer you’re looking for? Reach out to our team or visit our help center.
While each platform has its strengths, the right choice comes down to what you value most: affordability, features, or enterprise support.
- KrispCall is the best budget-friendly choice, delivering powerful calling features, 100+ integrations, and unlimited minutes without the enterprise price tag.
- CallHippo is a call center-focused platform built for sales teams who need advanced dialing, AI analytics, and high-volume outbound campaign tools.
- Nextiva is an all-in-one enterprise communications suite combining voice, video, chat, and AI-powered customer experience tools with premium support.
CallHippo generally offers more competitive international calling rates with virtual numbers in 50+ countries. Nextiva focuses primarily on US/Canada calling, with international features available at premium pricing tiers.
Yes, both CallHippo and Nextiva support number porting at no additional cost. The process typically takes 7-14 business days, and both providers handle the transition to minimize downtime.
Nextiva has the edge for fully remote teams since it includes video conferencing, team chat, and screen sharing built in. CallHippo focuses solely on voice and SMS, so you’d need separate tools for video meetings and collaboration.
CallHippo is the winner for aggressive outreach. Its Parallel Dialer is specifically built for “blitzing” lead lists by dialing multiple contacts simultaneously and only connecting your agent when a live person answers, which can increase daily talk time by up to 400%.
Nextiva is the superior choice for intelligence. While CallHippo offers AI for lead qualification, Nextiva’s XBert AI provides a complete suite of real-time agent coaching, automated sentiment analysis (detecting if a customer is angry or happy), and “zero-touch” post-call summaries that sync directly to your CRM.
