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CallHippo vs Google Voice
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CallHippo vs Google Voice
CallHippo and Google Voice offer business calling but differ in pricing, features, and control, prompting teams to consider affordable, professional-grade options like KrispCall.
CallHippo
CallHippo is a cloud-based business phone system built for sales and support teams that handle frequent inbound and outbound calls. It offers virtual phone numbers in multiple countries, making it useful for companies with international customers.
The platform focuses on call handling features such as call routing, call recording, analytics, and team performance tracking. These tools help managers monitor activity and improve daily calling operations.
CallHippo is commonly used by small to mid-sized teams that want structured calling workflows. Its pricing and feature access vary by plan, which can influence how much control teams have as they scale.
Google Voice
Google Voice is a phone service provided by Google that allows users to make calls, send texts, and manage voicemail through a single number. It works across devices and integrates smoothly with Google Workspace.
For businesses, Google Voice offers basic calling features like voicemail transcription, call forwarding, and spam filtering. It is often chosen for its simplicity and ease of setup rather than deep call management tools.
Google Voice fits well for small teams or individuals who want a straightforward calling solution. However, it offers limited customization and fewer tools for teams that rely heavily on phone-based sales or support.
CallHippo vs Google Voice vs KrispCall:
Head-to-Head Comparison
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Annual price overview |
Starts at $12 |
Starts at $19 |
Starts at $10 (voice only) |
Integrations |
100+ integrations with tools like Salesforce, HubSpot, and Zendesk |
Limited integrations with CRM, helpdesk, and productivity tools |
Limited to the Google Workspace ecosystem |
Free Virtual Number |
One free local/mobile number from the UK, USA, or Canada upon signup |
1 phone number per user |
One free number (US only) |
Global Coverage |
100+ countries |
50+ countries |
14 countries |
Customer Support |
24/7 human support |
24/7 support available only in the Ultimate+ plan |
24/7 access to Google Voice support |
Call Whisper |
Available in all plans |
Available in Platinum & Enterprise plans |
Not available |
Call Queues |
Available in all plans |
Available with Pro Suite (Silver+ plans) |
Available in Standard+ plans |
Unified Callbox |
Available in all plans |
Does not mention this feature |
Available in all plans |
DND for Phone Numbers |
Included in all plans |
Does not mention this feature |
Not available for specific numbers |
Mobile Application |
iOS and Android |
iOS and Android |
iOS and Android |
Voicemail |
Available in all plans |
Available in all plans |
Available in all plans |
New Lead Alerts |
Included in all plans |
Does not mention this feature |
Does not mention this feature |
Bulk SMS |
Available |
Available |
Not available |
Power Dialer |
Available from the Advance plan |
Available in higher tiers such as the Enterprise plan |
Not available |
Best For |
Small to large companies with remote or hybrid teams |
Budget-conscious startups and small businesses needing basic international calling functionality |
Best for individuals, freelancers, and small businesses seeking a free or low-cost, all-in-one phone solution |
G2 Ratings |
⭐4.5/5 |
⭐4.5/5 |
⭐4.1/5 |
Stop Overpaying for Limited VoIP Features
Switch to KrispCall and stop compromising between features and budget. KrispCall gives your team advanced calling tools, smart integrations, enterprise-grade calling and messaging, and pricing that makes sense.
CallHippo vs Google Voice Comparison
CallHippo
CallHippo’s pricing starts at $19/user/month annually ($25/month monthly)for the Starter plan. The Professional plan costs $29/month annually ($39/month monthly). The Ultimate plan is $45/month annually ($55/month monthly) and includes a free WhatsApp Business API and custom integrations.
CallHippo operates as a standalone platform with no required ecosystem subscriptions, making total costs more transparent and predictable.
Google Voice
Google Voice’s Starter plan starts at $10/user/month and offers basic calling and texting within the US. The Standard plan costs $20/user/month, and the Premier plan costs $30/user/month, with additional features such as an auto-attendant and advanced reporting.
Google Voice requires an active Google Workspace subscription, adding $6-18/user/month to the total cost depending on your Workspace tier.
Google Voice
Google Voice wins on entry-level pricing, especially for teams already using Google Workspace.
However, when factoring in the required Workspace subscription, CallHippo may offer better value for standalone VoIP needs without ecosystem dependencies.
CallHippo
CallHippo provides international calling to 50+ countries, call recording, IVR, call queuing, smart call routing, and detailed analytics. It includes a power dialer, a shared inbox, call monitoring, and call whispering for training purposes.
The platform offers number masking, call tagging, and integration-friendly webhooks. Advanced features like skill-based routing and call disposition are available across multiple tiers.
Google Voice
Google Voice offers unlimited domestic calling and US texting, three-way calling, seamless call transfers, advanced voice activity reporting with BigQuery, and integration with Google Workspace apps.
CallHippo
CallHippo wins with more comprehensive business calling features, international capabilities, and advanced call management tools.
However, KrispCall offers a richer feature set than both CallHippo and Google Voice at a competitive $12/user/month.
CallHippo
CallHippo integrates with various business applications, including Salesforce, HubSpot, Zoho CRM, Pipedrive, Slack, Microsoft Teams, Shopify, and major helpdesk platforms like Zendesk and Freshdesk.
The platform provides native integrations with popular tools, webhook support for custom connections, and API access and Zapier support for building tailored workflows across diverse tech stacks.
Google Voice
Google Voice integrates seamlessly within the Google Workspace ecosystem, connecting Gmail, Google Calendar, Google Meet, and Google Contacts.
However, integration options outside Google Workspace are extremely limited. Third-party CRM connections, helpdesk platforms, and external business tools require workarounds or lack native support, limiting flexibility across diverse tech stacks.
CallHippo
CallHippo wins with significantly broader third-party integrations and flexibility for organizations.
However, KrispCall delivers even greater integration versatility with 100+ native integrations, including all major CRMs, helpdesk, and collaboration tools, with no ecosystem lock-in.
CallHippo
CallHippo offers comprehensive onboarding assistance, a detailed knowledge base, video tutorials, and webinars for team training. It provides customer support through email and live chat, with response times typically within a few hours.
Users consistently report responsive support teams, quick resolution times, and helpful guidance during setup and ongoing usage, with dedicated account management available on higher tiers.
Google Voice
Google Voice provides limited customer support primarily through the support site and community forums. But it does offer 24/7 access to Google Voice support, along with desk phone and ATA support.
Many users report difficulty reaching knowledgeable representatives for urgent issues and instead rely on community-sourced solutions.
CallHippo
CallHippo wins with more comprehensive support resources, including detailed onboarding assistance, a knowledge base, video tutorials, and webinars.
Not convinced? Switch to KrispCall!
Join thousands of businesses switching to KrispCall and simplify your calling, messaging, and team collaboration. Get powerful AI features, seamless workflows, and affordable plans built for growth.
Why KrispCall is a Better Choice than CallHippo and Google Voice
KrispCall outperforms both CallHippo and Google Voice
in key areas such as user interface, pricing transparency, global coverage, and customer support.
Competitive Pricing with No Ecosystem Lock-in
KrispCall pricing starts at $12/user/month, with no mandatory ecosystem subscriptions, unlike the Google Workspace subscription, which adds $6-18/user/month.
While CallHippo starts at $19/user/month, KrispCall delivers more advanced features at lower entry costs, providing exceptional value without forcing businesses into specific platforms or creating hidden costs that inflate total ownership expenses.
Comprehensive Features Across All Tiers
KrispCall combines CallHippo’s international calling and advanced call management with additional capabilities like unified callbox, browser-based calling, AI-powered conversation intelligence, and advanced analytics dashboards.
KrispCall gives even small teams access to enterprise-grade tools like skill-based routing, call sentiment analysis, and real-time performance monitoring without upgrading to a premium plan.
Extensive Integrations
With 100+ native integrations and a seamless API framework, KrispCall eliminates Google Voice’s ecosystem limitations while exceeding CallHippo’s limited integrations.
KrispCall unifies calls, SMS, and MMS into a single, intuitive workspace and provides superior workflow automation, deeper CRM data flow, and the flexibility to connect any business tool without workarounds or compromises.
Still Not Convinced? See Why People Love Us
Honest reviews from real customers who’ve been exactly where you are now. Let their stories and results help you move forward with certainty. Rated highly on G2 for reliability and support.
Aug 18, 2023
“It's a great experience to a second phone number to fall on when you are abroad and facilitate family connections just like you are a home”
Mar 27, 2024
“KrispCall is easy to use and simply works. Good support service”
Feb 10, 2024
“Great service, I can get calls from the US on my Spanish line”
Apr 05, 2024
“Navigating through calls, managing contacts, and accessing features are streamlined processes, allowing users to focus on their conversations”
Frequently Asked Questions
Not finding the answer you’re looking for? Reach out to our team or visit our help center.
The best choice depends on your specific business needs:
- KrispCall is best for businesses seeking maximum value and advanced features across all pricing tiers. It’s ideal for growing teams that need AI-powered analytics, 24/7 support, and extensive integrations at competitive pricing.
- CallHippo is best for sales-focused teams that require power dialing and comprehensive call management tools. It suits organizations prioritizing outbound calling capabilities and CRM-centric workflows.
- Google Voice is best for small teams that are already deeply integrated into Google Workspace and need basic calling and texting. It’s suitable for organizations with simple communication needs and existing Google infrastructure.
Yes, but with significant limitations. Google Voice offers a voice-only Starter plan for 1 user that doesn’t require a Google Workspace subscription, priced at $10/user/month.
However, the Starter plan for 10 users and the Standard and Premier plans for unlimited users, which also include essential business features, require an active Google Workspace subscription.
KrispCall is the best overall choice for most small businesses. It offers the optimal balance of affordability ($12/user/month), advanced features across all tiers, no ecosystem dependencies, and 24/7 support. Small businesses get enterprise-grade tools like AI-powered analytics, browser-based calling, and 100+ integrations without premium plan requirements.
Yes, KrispCall, CallHippo, and Google Voice all support number porting, allowing you to transfer your existing business numbers. KrispCall typically offers the smoothest porting process with dedicated support, while Google Voice porting may have more restrictions and longer processing times, depending on your number type and carrier.
