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Top 10 Hidden Features in WhatsApp You Need to Know About



Hidden Features in WhatsApp You Need to Know About

Millions of people from all around the world use WhatsApp for communication. However, most users might not be familiar with the hidden features in WhatsApp that are useful in their daily conversations. From checking privacy to hiding chats for a long time, WhatsApp has introduced multiple features 😦.

These hidden features will help you communicate with your family, friends, or business partners 😀 effectively without losing any privacy. 

This guide will explore the top 10 hidden features in WhatsApp that you need to know about. We will also walk you through the information on how to improve your WhatsApp experience, including its importance and methods of writing professional messages.


  • The hidden features of WhatsApp that you need to know about are screen sharing, short video messages, privacy checkups, lock chats, Messaging yourself on WhatsApp, underlining text in WhatsApp, and many more. 
  • Businesses prefer the WhatsApp platform for growing their businesses because of its advantages, such as high security, automation, and more.
  • WhatsApp is the most popular messaging business app that offers customer support and marketing opportunities to improve the customer experience for companies.
  • When sending a professional message to your recruiters or other team members, you must follow certain steps such as greeting, identification, proofreading, and more. 

Why do businesses prefer WhatsApp for business purposes?

WhatsApp Business offers several benefits for companies, providing them with an excellent communication and customer engagement platform

 Hidden Features in WhatsApp You Need to Know About

Here are some reasons why businesses prefer WhatsApp to meet their business purposes: 

1. One of the popular messaging apps

WhatsApp is among the most popular messaging apps for personal and business use in this digital era.  It has millions of monthly active users, and this massive user base provides businesses with global reach. This helps them to promote their products to a wide range of customers.  You can also get access to a virtual phone number for whatsApp and for your business purposes. 

In addition, WhatsApp Business has a high chance of connecting with customers in markets because many customers and employees are already familiar with its use. 

2. Reach people anytime and anywhere

WhatsApp allows businesses to communicate with customers in real-time, enabling them to answer queries quickly and efficiently. This popular app delivers messages directly to users’ phones, ensuring that your company’s messages are seen and read.

With WhatsApp business, you can contact your target audience remotely on their phones and do not need to worry about international phone call costs. This helps you to build strong customer relationships and improves customer satisfaction for your business. 

3. Secure and trustworthy

WhatsApp provides a secure platform for businesses to interact with customers. All messages are encrypted, ensuring sensitive information and customer data remain safe and private. In addition, WhatsApp Business offers a two-factor authentication (2FA) feature. 

This feature helps you to prevent unauthorized access to your account. WhatsApp has been continuously updating its security system to protect users’ privacy. 

4.  Supports Two-Way Communications

WhatsApp supports two-way communications that enable customers to ask questions, provide feedback, and engage directly with business clients. Sales executives can talk with customers securely to provide insight and promote business products. 

With WhatsApp, customers can also view when a business profile has been authenticated. Therefore, this feature helps companies to build stronger relationships with customers.

5. Automation and Quick Replies

WhatsApp Business offers automation and quick reply features to improve customer response time.  Businesses can set up automated responses for FAQs, schedule away messages, and send acknowledgments that help to enhance the overall customer experience. 

This automation enables businesses to deliver faster and more personalized customer service. As a result, the WhatsApp Business app can easily address customer concerns and save time, streamlining their business process. 

What are the Top 10 Hidden Features in WhatsApp You Need to Know About? 

WhatsApp continues to add new features to enhance the user experience. These secret WhatsApp features will come in handy for both personal and professional use cases. 

Knowing about these hidden features is essential for WhatsApp users. Here, you will find some hidden features of  WhatsApp that you must know: 

1. Screen Sharing 

WhatsApp allows you to share your screen with other participants during video calls. You can also share data, demonstrate software processes, and dynamically collaborate in real time. These features are available in Android, iPhone, and Windows desktop apps.  

Screen sharing is protected with end-to-end encryption. It ensures no one outside the call, not even WhatsApp, can see or hear what you share on your screen. This can be used for various purposes, such as sharing documents for work, choosing a location for vacation, or shopping online with friends. 

2. Send Short Video Messages

WhatsApp lets you record and send short video messages to your contacts, such as recruiters, customers, and more. Users can record and send videos up to 60 seconds long. These features are designed for quick, concise responses that grab your contacts’ attention.

Video messages automatically start playing in silence when a recipient opens a chat. To start the sound, you need to tap on the video. 

3. Privacy Checkup

WhatsApp has a new privacy menu that helps you control all privacy-related features from one icon. These are the new features designed to take control of their privacy within the app. For use, simply tap on the  Privacy Checkup banner, and the checkup process will start immediately. 

Users can control who can add them to groups and whether anyone can send them messages.  You also have the option to silence unknown callers and manage blocked contacts.  

4. Lock Chats

WhatsApp offers a lock chat feature that allows users to protect their sensitive conversations by locking them with a password or biometric authentication. When your chat list is hidden, you must type your secret code into the Search bar to show your locked chats.

To enhance privacy and security, you can lock off or on individual chats or the entire WhatsApp app. Android users can use a fingerprint sensor, while iPhone users can use Face ID. Therefore, lock chats are a technical WhatsApp feature that you must know. 

5. Pin Messages

Important messages can be pinned to the top of the chat window for easy access. This app allows users to send files up to 2GB in size using the documents option.

 Hidden Features in WhatsApp You Need to Know About

WhatsApp ensures that important information is stored securely within the app. These features are useful for tracking important information or updates, such as to-do lists, shopping lists, and personal notes. 

6. Star Important Messages

WhatsApp’s starred messages feature offers a convenient way to bookmark important messages and find them later easily. This feature helps you prioritize and organize your messages.

Starred messages are only accessible to the user who starred them and are not visible to others. If you accidentally delete them, you can recover them using WhatsApp recovery tools like Tenorshare UltData.

7. Mute and Hide Chats for a Long Time

WhatsApp app provides features to mute and hide chats for a long time and facilitate conversations. To use this app, tap on the three dots at the top right corner of the chat window and select the mute notifications option. 

Hidden messages in WhatsApp allow the hiding of specific conversations with an extra layer of protection. If you don’t want to use the archive feature to hide WhatsApp chats, you can use the new chat lock feature, too. In addition, muting and hiding chats on WhatsApp are useful for managing conversations and reducing distractions.

8. Underline Text in WhatsApp

WhatsApp lets you underline and bold text. If you want full-fledged formatting, use various methods, such as downloading the BlueWords App or  Using Safari or Chrome to underline the text. Another short trick using WhatsApp is changing the font to monospace to underline your required text. 

If you know how to underline, highlight, or put things in italics in WhatsApp text, it can help you enhance your texting game. This helps you express yourself better with your friends and family.

9. Hide Profile Picture from Selected Users

Hiding your profile picture from selected users on WhatsApp is simple. You can do this through the app’s settings. If you want to make your profile picture visible only to a few select contacts, you should tap on the My Contacts Except button. This will hide your profile picture from selected users only.

WhatsApp offers another option for hiding your profile picture. You can also select others like “Everyone,” “My Contacts,” or “Nobody.” When you hide your profile picture from selected contacts, you can still send and receive messages from them. Get Back Deleted WhatsApp Chats

10. Get Back Deleted WhatsApp Chats

If you accidentally delete WhatsApp chats containing important data, documents, and messages, you can restore them without creating a backup. You should recover using third-party apps like PhoneRescue for iOS or Android.

You can use various techniques to restore deleted WhatsApp chats, such as Google Drive, iCloud, and local backup. You can also uninstall and reinstall WhatsApp on your phone to initiate the restore process. 

WhatsApp tips to follow while sending professional messages

Maintaining a professional tone is essential when sending a formal message on WhatsApp, whether to clients, colleagues, or business contacts.  Always make sure that you are following business texting etiquette while you send messages to your professional purpose. To send professional messages on WhatsApp, follow these tips:

  • Start with a clear subject line: Start your message with a clear subject indicating the content. This helps the recipient understand the message’s purpose and reduces any confusion. 
  • Polite greeting: Regarding  your relationship with the recipient, begin your message with a polite greeting, such as “Dear [Name]” or “Hello [Name].”
  • Introduce yourself: If you are contacting someone for the first time, introduce yourself first to understand who you are calling and the purpose of your calls for the recipient. You need to explain the purpose of the message briefly, including your full name and relevant details so that the recipient can identify you immediately.
  • Provide short details: Write a short and sweet message with all the required details. Clearly state the reason for your message and provide the necessary context.  Avoid any unnecessary conversations that can confuse the purpose of the message.
  • Formal language: To maintain professionalism, you must write the message formally. Avoid overly friendly words, informal expressions, and emojis. Write complete sentences and use professional vocabulary, including correct fonts. 
  • Review before sending: After writing a complete sentence, you must carefully review it before sending it. Always check your message for grammatical accuracy and correct punctuation. Correcting any mistakes helps to maintain professionalism and accuracy.
  • End your conversation formally: End your message or conversation with a formal closing like “Best regards,” “Sincerely,” or “Thank you,”  and at the end, write your name. 
  • Set up auto-reply features when unavailable: If you are unavailable, set up an auto-reply feature to inform your contacts when they can expect a response. You can use this feature to respond to FAQs and send acknowledgments, which help to build a healthy relationship with your contacts. 


The WhatsApp Business app is essential for business purposes because of its secure and trustworthy platform. It is one of the most widely used messaging apps globally, with over 2 billion active users monthly. 

In addition, WhatsApp offers many hidden features that can help you make the most of this amazing platform. Some of the best hidden features in WhatsApp are screen sharing and privacy checkups, locking chats and messaging yourself, and many more. These features enhance your customer experience and improve conversations.  

Whether you’re looking to format your text messages, mute chat notifications, or back up your chats then start exploring this platform today and discover all its secrets.


How to find hidden chats on WhatsApp?

To find a hidden chat on WhatsApp, open the WhatsApp app on your phone and tap Settings. Then, open the archive folder at the top of your chat menu. Then, click the archive button to see your hidden chats on WhatsApp.

What is WhatsApp secret chatting?

WhatsApp secret chatting is a chat lock feature that allows users to hide their locked chats behind a secret code. The person you’re chatting with can’t know you’ve locked the chat during a secret chat. 

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Dinesh Silwal

Dinesh Silwal is the Co-Founder and Co-CEO of KrispCall. For the past few years, he has been advancing and innovating in the cloud telephony industry, using AI to enhance and improve telephony solutions, and driving KrispCall to the forefront of the field.

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