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10 Best CRM For Gmail & Google Workspace (With Integrations) in 2024

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10 Best CRM For Gmail & Google Workspace (With Integrations) in 2024

Managing customer relationships requires juggling 🤹 multiple tools. Many businesses struggle with switching between Gmail, Google Calendar, and various other apps to keep track of interactions. This is because there is always a disjoint between systems when using multiple tools.

This problem can be solved by using exceptional CRM tools.⚙️ These powerful tools seamlessly integrate with the Google ecosystem, allowing you to manage your customer data, track interactions, and automate workflows within the familiar environment you already use.

No more wasting time jumping between apps or struggling to keep your data up-to-date. With these top-notch CRMs, everything you need is right at your fingertips.👆

In this blog, you’ll learn about the best CRMs for Gmail & Google Workspace. You will also learn about the features they provide, their pros and cons, and especially their pricing, which will help you to choose the best CRM for your business.

Let’s get Started!👇

🔐KEY HIGHLIGHTS

  • Google CRM is a customer relationship management system that seamlessly integrates with Gmail and the Google Workspace ecosystem. 
  • HubSpot CRM is a powerful tool designed to manage customer interactions and streamline sales processes, ideally suited for small to medium-sized businesses.
  • Streak is a unique CRM designed to operate directly within your Gmail inbox, offering ease for email-centric users.
  • Copper CRM is designed to work seamlessly with Google Workspace, providing deep integration with all Google apps.
  • Balancing your budget helps you obtain the maximum value from your investment by spending money only on the features you need.
  • The best CRM is the one that meets your specific requirements and integrates seamlessly with your existing tools.

What is Google CRM?

Google CRM is a customer relationship management system that seamlessly integrates with Gmail and the Google Workspace ecosystem. This integration allows businesses to manage customer data, track interactions, and automate workflows directly within the familiar Google ecosystem.

What is Google Contact Center AI

Additionally, businesses can automate routine tasks, set follow-up reminders, and easily access crucial documents using a Google CRM. This ensures that all team members have access to the most up-to-date customer information, improving customer service and enhancing overall productivity.

Not only that, by utilizing Gmail, Google Calendar, Google Drive, and other Google applications, Google CRM enhanced interaction and data management capabilities, making it easier for businesses to stay organized and efficient. Therefore, this integration ensures all customer-related information is easily accessible and up-to-date, providing a unified platform for managing customer relationships.

😍 You May Also Like : 10 Best CRMs for Small Business in 2024

10 Best CRM For Gmail & Google Workspace (With Integrations) in 2024

Based on extensive research, user reviews, feature sets, and overall performance, we have selected the ten best CRMs for Gmail and Google Workspace. We have highlighted CRMs that offer excellent integration with these Platforms so you can manage your customer relationships effectively without switching between platforms.

CRMStarts at Key FeaturesBest for
HubSpot CRM$15 per seat per monthLead capture software, drag-and-drop email builder, in-app dialer with click-to-call functionality, two-way contact syncing, automatic call loggingSmall to medium businesses
Pipedrive$12 per seat per monthReports and insights, marketing automation software, email and market segmentation, lead booster add-on, web visitors add-onSales-focused teams
Shape$47 per user per monthEmail automation, mobile app, lead engine, customer point of sales, shape AIGrowing businesses
Salesmate$23 per user per monthAuto profile enrichment, 2-way email sync, email tracking, sales activity tracking, team inboxBusinesses with comprehensive CRM needs
Streak$49 per user per monthEmail tracking, mail merge, streak share, AI co-pilot, customizable CRMGmail-centric businesses
Copper CRM$9 per seat per monthSales performance report, opportunity pipeline, third-party integrations, sales analytics, lead and contact managementGoogle Workspace users
Insightly$29 per user per monthSales lead tracking, project & task management, customizable CRM, customer email management, performance dashboards & reportingBusinesses with multi-functional needs
Zoho CRM$14 per user per monthSales force automation, process management, omnichannel, journey builder, mobile CRM appBusinesses with feature-rich CRM requirements
Nutshell$16 per user per monthIntuitive sales automation, insightful reporting, email and calendar sync, pipeline management, web form collectionEase of use and support
Capsule$18 per user per monthPipeline dashboard, task reminder emails, activity reporting, sales automation, import contactsSmall businesses

1. Hubspot CRM

HubSpot CRM is a powerful tool designed to manage customer interactions and streamline sales processes effectively. It offers features like email tracking, marketing automation, and contact management, thereby helping businesses maintain customer interactions and also efficiently automate routine tasks. Notably, its user-friendly interface ensures easy adoption and quick setup to integrate with Gmail and Google Workspace seamlessly.

Hubspot as For Gmail & Google Workspace (With Integrations)

Ideally suited for small to medium-sized businesses, HubSpot CRM offers a free plan with essential features while also providing paid upgrades for advanced functionalities. Remarkably, this flexibility allows the platform to grow seamlessly with your business, significantly enhancing productivity and customer relationships. Ultimately, HubSpot CRM helps businesses efficiently drive sales growth through its comprehensive and highly scalable features.

Hubspot CRM Feature

  • Lead capture software
  • Drag-and-drop email builder
  • In-app dialer with Click-to-call functionality
  • Two-way contact syncing
  • Automatic call logging

Hubspot CRM Pros and Cons

Pros

  • Free tier available.
  • Easy to use and set up.
  • Comprehensive features, including marketing tools.
  • Good integration with Google Workspace.

Cons

  • Advanced features can get expensive.
  • Limited customization in the free version.

Hubspot CRM Pricing

PlanPricing
Marketing Hub Starter$15 per seat per month
Starter Customer Platform$15 per seat per month
Marketing Hub Professional$800 per month
Marketing Hub Enterprise$3600 per month

Note: No free trials.

2. Pipedrive

Pipedrive is widely renowned for its exceptional sales pipeline management, effortlessly enabling businesses to track and manage their sales processes. Remarkably, it offers robust integrations with Gmail and Google Workspace, thereby allowing users to seamlessly sync emails, schedule activities, and automate workflows directly within their existing tools.

For Gmail & Google Workspace (With Integrations)

Ideally suited for sales-focused teams, Pipedrive’s features include customizable pipelines, activity reminders, and detailed reporting. These extremely useful functionalities help businesses stay exceptionally organized and efficient, which helps them never to miss a sales opportunity. Therefore, Pipedrive’s user-friendly interface and seamless integration with Google tools make it a truly powerful CRM choice to enhance sales productivity.

Pipedrive Feature

  • reports and insights
  • Marketing automation software
  • Email and market segmentation
  • LeadBooster add-on
  • Web visitors add-on

Pipedrive Pros and Cons

Pros

  • Visual and intuitive pipeline management.
  • Easy to set up and use.
  • Strong automation features.
  • Good integration with Google Workspace.

Cons

  • Limited features in lower-tier plans.
  • It can get expensive with add-ons.

Pipedrive Pricing

PlanPricing
Essential$12 per seat per month
Advanced$24 per seat per month
Professional$49 per seat per month
Power$59 per seat per month
Enterprise$79 per seat per month

Note: All plans provide free trials.

3. Shape

Shape CRM is a highly versatile solution that offers customizable workflows and lead management to meet diverse business needs seamlessly. Notably, it integrates seamlessly with Gmail and Google Workspace, enabling users to efficiently manage leads, automate tasks, and streamline processes within their familiar tools.

Shape as For Gmail & Google Workspace (With Integrations)

Ideally suited for growing businesses, Shape CRM supports scalability and provides comprehensive features, including email marketing automation and detailed analytics. These features help companies to improve efficiency, closely track performance, and enhance customer engagement. Nonetheless, Shape’s outstanding flexibility and robust integration make it a truly strong choice for businesses seeking to optimize their CRM operations completely.

Shape Feature

  • Email automation
  • Mobile app
  • Lead engine
  • Customer point of sales
  • Shape AI

Shape Pros and Cons

Pros

  • User-friendly Interface.
  • It provides industry-specific solutions for mortgage, real estate, legal, etc.
  • It integrates well with popular tools and services, including Google Workspace.
  • It provides detailed reporting and analytics features.

Cons

  • It does not offer a free tier.
  • Can be more expensive compared to some other CRM solutions.

Shape Pricing

PlanPricing
Point of Sale$47 per user per month
Sales & Marketing CRM$119 per user per month
Lead Engine$299 per month

Note: No free trials.

4. Salesmate 

Salesmate is a near-complete CRM solution that enhances business operations by seamlessly combining email marketing, automation, and powerful integrations. Notably, it integrates effortlessly with Gmail and Google Workspace, allowing users to efficiently manage emails, automate workflows, and closely track customer interactions within their existing tools.

Salesmate as For Gmail & Google Workspace (With Integrations)

Ideal for businesses with diverse CRM needs, Salesmate offers features like sales pipeline management, detailed analytics, and customizable workflows. These tools help businesses streamline processes, improve customer engagement, and boost productivity. Salesmate’s robust integrations and automation capabilities make it a valuable asset for optimizing customer relationship management.

Salesmate Feature

  • Auto profile enrichment
  • 2-way email sync
  • Email tracking
  • Sales activity tracking
  • Team Inbox

Salesmate Pros and Cons

Pros

  • Customizable sales progress tracking dashboards.
  • It integrates well with Google Apps.
  • Intelligent email campaign tracking mechanism.
  • Responsive and effective customer support.

Cons

  • Occasional issues with syncing and integrating with other tools.
  • Cost per user can add up quickly, especially when importing contacts.

Salesmate Pricing

PlanPricing
Basic$23 per user per month
Pro$39 per user per month
Business$63 per user per month
EnterpriseCustom

Note: It provides a free trial for Basic, Pro, and Business plans.

5. Streak 

Streak is a unique CRM that operates directly within your Gmail inbox, offering ease for email-centric users. Integrating seamlessly with Gmail allows users to manage customer relationships, track emails, and organize workflows without leaving their inboxes.

streak as For Gmail & Google Workspace (With Integrations)

Ideal for businesses heavily reliant on email interactions, Streak provides features like pipeline management, email tracking, and customizable workflows. These capabilities help streamline operations and maintain organized communication. Therefore, Streak’s in-Gmail functionality makes it an excellent choice for those seeking a CRM that fits naturally into their existing email habits.

Streak Feature

  • Email tracking
  • Mail merge
  • Streak share
  • AI co-pilot
  • Customizable CRM

Streak Pros and Cons

Pros

  • Built directly into Gmail.
  • Intuitive and easy to use.
  • Customizable pipelines.
  • Affordable pricing.

Cons

  • Limited features compared to standalone CRMs.
  • It is not ideal for larger teams or complex workflows.

Streak Pricing

PlanPricing
Pro$49 per user per month
Pro+$69 per user per month
Enterprise$129 per user per month

Note: It provides a free trial for the Pro+ plan.

🧐 Also check out : 10 Best Collaborative CRM Systems for 2024

6. Copper CRM 

Copper CRM is designed to work seamlessly with Google Workspace, providing deep integration with all Google apps. This allows users to manage customer relationships, automate data entry, and track interactions directly within their familiar Google tools.

For Gmail & Google Workspace (With Integrations)

Ideal for businesses that rely on Google Workspace, Copper CRM offers features like automated data entry, email tracking, and task management. These capabilities enhance productivity and streamline workflows by keeping all customer-related activities within the Google ecosystem. Therefore, Copper CRM’s seamless integration makes it a powerful choice for maximizing efficiency and improving customer relationships.

Copper CRM Feature

  • Sales performance report
  • Opportunity pipeline
  • Third-Party Integrations
  • Sales analytics
  • Lead and contact management

Copper CRM Pros and Cons

Pros

  • Deep integration with Google Workspace.
  • It has automated data entry.
  • User-friendly interface.
  • Strong mobile app.

Cons

  • It has limited customization options.
  • Higher pricing compared to some alternatives.

Copper CRM Pricing

PlanPricing
Starter$9 per seat per month
Basic$23 per seat per month
Professional$59 per seat per month
Business$99 per seat per month

Note: It provides a free trial for all plans.

7. Insightly

Insightly is a highly versatile CRM that seamlessly integrates CRM and project management functionalities into one complete platform, thereby catering to businesses looking for a comprehensive solution. It offers robust features, including contact management, project tracking, workflow automation, and email integration.

For Gmail & Google Workspace (With Integrations)

Ideal for businesses needing both CRM and project management capabilities, Insightly helps improve operations by centralizing customer data and project details in one place. This integration allows teams to manage tasks, track progress, and collaborate effectively, making Insightly a valuable tool for enhancing productivity and seamlessly managing customer relationships.

Insightly Feature

  • Sales lead tracking
  • Project & task management
  • Customizable CRM
  • Customer email management 
  • Performance dashboards & reporting

Insightly Pros and Cons

Pros

  • Comprehensive project management features.
  • Strong integration with Google Workspace.
  • User-friendly interface.
  • It provides a good mobile app.

Cons

  • It can be expensive for larger teams.
  • Customer support can be improved as customers complain.

Insightly Pricing

PlanPricing
Plus$29 per user per month
Professional$49 per user per month
Enterprise$99 per user per month

Note: It provides a free trial for the Plus and Professional plans.

8. Zoho CRM

Zoho CRM stands out for its huge feature set, including multichannel interaction capabilities and AI-driven insights. These capabilities significantly allow businesses to engage customers across various channels, such as email, social media, and live chat, thereby enhancing interaction effectiveness. On the other hand, the AI-driven insights feature provides invaluable data analytics and predictive analytics, empowering businesses to make highly informed decisions and personalize customer interactions.

zoho crm as For Gmail & Google Workspace (With Integrations)

Ideal for businesses seeking a feature-rich CRM, Zoho CRM offers scalability and customization options to accommodate different business needs. Its complete group of tools supports efficient customer relationship management, making it suitable for businesses aiming to optimize sales processes and improve customer satisfaction.

Zoho CRM Feature

Zoho CRM Pros and Cons

Pros

  • Affordable pricing
  • Wide range of features and integrations
  • Customizable dashboards and modules
  • Strong automation capabilities

Cons

  • Customer support is relatively slower.
  • Some features are only available in higher-tier plans.

Zoho CRM Pricing

PlanPricing
Standard$14 per user per month
Professional$23 per user per month
Enterprise$40 per user per month
Ultimate$52 per user per month

Note: It provides a free trial for all plans.

9. Nutshell

Nutshell CRM specializes in enhancing sales automation and reporting capabilities, and it is particularly well-suited to small- to medium-sized businesses. It empowers sales teams with features like automated email sequences, pipeline management, and detailed reporting tools. These functionalities streamline sales processes, improve efficiency, and provide valuable insights into sales performance.

Nutshell as For Gmail & Google Workspace (With Integrations)

Ideal for businesses looking to optimize their sales operations, Nutshell CRM offers user-friendly interfaces and strong customer support. Its focus on sales automation and comprehensive reporting makes it a valuable asset for businesses aiming to boost sales productivity and effectively manage customer relationships.

Nutshell Feature

  • Intuitive sales automation
  • Insightful reporting
  • Email and calendar sync
  • Pipeline management
  • Web form collection

Nutshell Pros and Cons

Pros

  • Provides robust pipeline management tools
  • It offers a variety of features like contact management, sales automation, reporting, email marketing, etc.
  • It seamlessly integrates with Gmail and Google Workspace.
  • Competitive pricing plans.

Cons

  • The mobile app is not as feature-rich as the desktop version. 
  • It may lack some advanced CRM features.

Nutshell Pricing

PlanPricing
Foundation$16 per user per month
Pro$42 per user per month
Power AI$52 per user per month
Enterprise$67 per user per month

Note: It provides a free trial for all plans.

🧐 Also Read This : 10 Best Operational CRM Systems for 2024

10. Capsule

Capsule CRM offers small businesses a straightforward yet effective CRM solution with its interface and features. It simplifies customer relationship management by providing contact and task management tools, email tracking, and sales pipeline organization. This user-friendly approach makes it easy for small business owners and teams to adopt and use it without extensive training.

Capsule as For Gmail & Google Workspace (With Integrations)

Ideal for small businesses seeking a hassle-free CRM solution, Capsule CRM focuses on simplicity and functionality. It ensures that businesses can efficiently manage customer relationships, track interactions, and organize sales without the complexity of more robust CRM systems.

Capsule Feature

  • Pipeline dashboard
  • Task reminder emails
  • Activity reporting
  • Sales automation
  • Import contacts

Capsule Pros and Cons

Pros

  • Clean and intuitive design.
  • It provides robust task management features.
  • It offers competitive pricing with a free plan.
  • It Integrates well with Google Workspace.

Cons

  • Reporting and analytics features are basic.
  • It may not be the best fit for larger enterprises with more complex CRM needs.

Capsule Pricing

PlanPricing
Starter$18 per user per month
Growth$36 per user per month
Advanced$54 per user per month
Ultimate$72 per user per month

Note: It provides a free trial for all plans.

👉Check Out This : The Best 10 CRM Marketing Software Tools in 2024

Things to consider while choosing the Right CRM For Gmail & Google Workspace for Your Business

When selecting a CRM solution for a business that relies heavily on the Google Workspace ecosystem, several key factors must be carefully considered to ensure seamless integration and maximize productivity.

  • Budget: Firstly, it is essential to determine your budget for a CRM system precisely. There are both free and paid options available, each offering different levels of features. Importantly, you must balance your budget with the features you need, ensuring you obtain the maximum value from your investment.
  • Scalability: It is critical to select a CRM solution that can seamlessly grow and scale alongside your business, effortlessly handling increased data and user demands as needed. Notably, a truly scalable CRM system enables you to efficiently add more users and features without creating significant disruptions. 
  • Integrations: Importantly, you should prioritize CRM solutions that offer robust and seamless integrations with Gmail and other tools your business regularly utilizes. Seamless integration with your existing software ecosystem is crucial, as it ensures smooth workflows and maintains data consistency across platforms.
  • Support and Training: You should also carefully consider the availability of customer support and training resources to help you fully optimize the benefits of your selected CRM solution. Such customer support and training resources can resolve any issues that may arise.
  • Ease of Use: You should select a CRM solution with an exceptional interface that your team can seamlessly adapt in time. A user-friendly CRM reduces the learning curve and enhances user adoption rates. When employees can effortlessly navigate the system, it greatly boosts overall efficiency and ensures the CRM is utilized to its fullest potential.
👀Take a look at : Best CRMs For Customer Service in 2024

Final Words 

Selecting the right CRM for Gmail and Google Workspace can significantly enhance your business’s efficiency and customer relationships. However, when evaluating CRM options, you should consider key factors like budget, scalability, integrations, ease of use, and availability of customer support.

Ultimately, the best CRM for your business is the one that meets your functional requirements and seamlessly integrates with your existing Google tools. This enables your team to work more efficiently and deliver exceptional customer experiences. With the right CRM in place, you can unlock the full potential of the Google ecosystem and take your customer relationship management to new heights.

FAQ

A Google CRM can benefit any business that uses Gmail and Google Workspace for daily operations. It helps manage customer interactions and automate tasks within the familiar Google environment. 

No, Google Workspace does not come with a built-in CRM. However, many third-party CRM solutions, such as HubSpot, Pipedrive, Shape, Salesmate, Streak, etc., integrate seamlessly with Google Workspace.

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Dinesh Silwal

Dinesh Silwal is the Co-Founder and Co-CEO of KrispCall. For the past few years, he has been advancing and innovating in the cloud telephony industry, using AI to enhance and improve telephony solutions, and driving KrispCall to the forefront of the field.

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